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Hendrick BMW

(2,608 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2023 consumer dealer award
New (888) 420-7942 (888) 420-7942
Used (888) 795-6222 (888) 795-6222
Service (888) 886-6281 (888) 886-6281

Reviews

(2,608 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick BMW from DealerRater.

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They do great work, bottom line.

They do great work, bottom line. Treat the customer with first class service. I trust them with my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jonjordan64, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Ian Fiore was amazing during my first-time dealership

Ian Fiore was amazing during my first-time dealership experience! He was knowledgeable and helpful with every car I had a question about! 10/10 experience, go see Ian Fiore!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Payton, we are so happy to read such a great review about Ian and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

The leasing experience was excellent.

The leasing experience was excellent. Xavier did a good job of communicating a Corey Biller in finance was friendly, efficient and easy to work with. I was in and out in less than 40 minutes. The follow up after purchase was professional, courteous and focused on customer service. Best dealership I have experienced and I have bought over 60 cars in my life. If you are looking for a BMW you won’t find better service anywhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Marcuswhitener, we are so happy to read such a great review about Xavier and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Excellent purchase experience.

Excellent purchase experience. My salesman, Conor, was extremely professional and responsive during the buying process. The finance department was also very helpful. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Lworley, we are so happy to read such a great review about Conor and Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Conor has helped us through 2 BMW purchases, one CPO and

Conor has helped us through 2 BMW purchases, one CPO and one brand new and he was extremely knowledgeable, professional and not pushy at all. Me and my husband are incredibly grateful for his help and highly recommend him as a sales consultant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lisette, we are so happy to read such a great review about Conor and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

The sales guy was very patient and worked efficiently

The sales guy was very patient and worked efficiently with the on finding and inspecting the car I came to look at.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Bagwell81, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Conor has helped us through 2 BMW purchases, one CPO and

Conor has helped us through 2 BMW purchases, one CPO and one brand new and he was extremely knowledgeable, professional and not pushy at all. Me and my husband are incredibly grateful for his help and highly recommend him as a sales consultant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lisette, we are so happy to read such a great review about Conor and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Always accurate, efficient , and quick car maintenance

Always accurate, efficient , and quick car maintenance Excellent assistance with the Devin. Had all my car work completed well and on time. He is knowledgeable, easy to communicate with, and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Deborah.threatt, we are so happy to read such a great review about Devin and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

John Paul explained the repairs needed and kept me

John Paul explained the repairs needed and kept me informed with the process. It was a pleasure working with him. Excellent service. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bella, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Marianna is an amazing help at hendrick Bmw.

Marianna is an amazing help at hendrick Bmw. Everybody at the dealership is extremely kind and respectful, but I really do wanna give a big shout out to Mariana. My service advisor for always helping me out with all my vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Julianbarker, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!