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Hendrick BMW

(2,766 reviews)
Visit Hendrick BMW
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award
New (888) 420-7942 (888) 420-7942
Used (888) 795-6222 (888) 795-6222
Service (888) 886-6281 (888) 886-6281

Inventory

See all 455 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2024.
We have the largest selection of new used and Certified Pre-Owned BMW cars in three states and rank in the Top 5 in the USA for Certified Pre-Owned car sales. Our pre-owned vehicles are thoroughly tested for quality guaranteeing that whatever you are looking for you will find only the finest examples at Hendrick BMW. Our focus is on high volume selling combined with a great car-buying experience?.all making for consistently satisfied customers.
Winner of the Center of Excellence Award for 12 consecutive years!

Service center

Phone number (888) 886-6281

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:30pm
Sunday
Closed

Reviews

(2,766 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick BMW from DealerRater.

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Mr Edward Mills, my Salesman, was very professional and knowledgeable concerning the BMW vehicle i was interested in. And i respect the fact that he's a family man and military veteran. He picked me up from the airport and made sure i was only at the dealership a short period of time before i had my vehicle and was on my way back home. Also, would like to thank Cooper, the BMW Genius, for programming and setting up all the systems and features associated with the vehicle.

Mr Edward Mills, my Salesman, was very professional and knowledgeable concerning the BMW vehicle i was interested in. And i respect the fact that he's a family man and military veteran. He picked me up from the airport and made sure i was only at the dealership a short period of time before i had my vehicle and was on my way back home. Also, would like to thank Cooper, the BMW Genius, for programming and setting up all the systems and features associated with the vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Ben Trask is a thoughtful and considerate service advisor. He checks on the customer and the mechanic, making sure everything is on schedule and there are no delays

Ben Trask is a thoughtful and considerate service advisor. He checks on the customer and the mechanic, making sure everything is on schedule and there are no delays

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Buying a car made easy and stress free. Thank you so much for making this an exciting time not a stressful time. Bryan B will go far above what you expect a sales person to go.

Buying a car made easy and stress free. Thank you so much for making this an exciting time not a stressful time. Bryan B will go far above what you expect a sales person to go.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had an excellent experience at Hendrick BMW. Xavier and the team made my first BMW purchase an amazing experience. Everyone was friendly, transparent, and genuinely cared about helping me find the right car. The process was smooth from start to finish, and I never felt pressured. I love my BMW and would definitely recommend Hendrick BMW to friends and family. Thank you for making this such a memorable experience! 🚗🔥

I had an excellent experience at Hendrick BMW. Xavier and the team made my first BMW purchase an amazing experience. Everyone was friendly, transparent, and genuinely cared about helping me find the right car. The process was smooth from start to finish, and I never felt pressured. I love my BMW and would definitely recommend Hendrick BMW to friends and family. Thank you for making this such a memorable experience! 🚗🔥

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very professional staff and they kept me informed of vehicle status. Would definitely recommend this location

Very professional staff and they kept me informed of vehicle status. Would definitely recommend this location

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I felt very welcome. The salesman Artem was very knowledgable and very helpful. He is a credit to your company. He wants his customers to be satisfied with him, the dealership and the purchase.

I felt very welcome. The salesman Artem was very knowledgable and very helpful. He is a credit to your company. He wants his customers to be satisfied with him, the dealership and the purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5/5 Stars – Exceptional Car-Buying Experience with Edward Mills :-) I recently purchased a 2024 BMW X5 from Hendrick BMW Charlotte, and the entire experience was outstanding from start to finish.Working with Edward Mills was an absolute pleasure. He was incredibly knowledgeable, patient, and completely transparent throughout the entire process. To ensure I found the perfect vehicle, Mr. Mills went above and beyond by arranging test drives for several different X5 models. He then took the time to thoroughly explain all of the vehicle's features and ensured everything was configured perfectly before I drove off the lot.This was a seamless, low-pressure, and genuinely enjoyable experience. I highly recommend requesting Mr. Mills if you are looking to purchase a vehicle at Hendrick BMW Charlotte!

5/5 Stars – Exceptional Car-Buying Experience with Edward Mills :-) I recently purchased a 2024 BMW X5 from Hendrick BMW Charlotte, and the entire experience was outstanding from start to finish.Working with Edward Mills was an absolute pleasure. He was incredibly knowledgeable, patient, and completely transparent throughout the entire process. To ensure I found the perfect vehicle, Mr. Mills went above and beyond by arranging test drives for several different X5 models. He then took the time to thoroughly explain all of the vehicle's features and ensured everything was configured perfectly before I drove off the lot.This was a seamless, low-pressure, and genuinely enjoyable experience. I highly recommend requesting Mr. Mills if you are looking to purchase a vehicle at Hendrick BMW Charlotte!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I again would like to thank Jeff Shinn at Hendrick BMW Independence in Charlotte, NC, for the respect and awesome assistance of my 5th purchase from Jeff. He researched the Inventory and I received a great deal on my 2024 228i with super financing to boot!

I again would like to thank Jeff Shinn at Hendrick BMW Independence in Charlotte, NC, for the respect and awesome assistance of my 5th purchase from Jeff. He researched the Inventory and I received a great deal on my 2024 228i with super financing to boot!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We had an amazing experience from the moment we walked into the facility to the moment we purchased our BMW. Shin Patel is so knowledgeable and patient. I had so many questions! Joe Pirolo anticipated our concerns and addressed them before we could ask. Jim Cosella turned what we thought was going to be a long drawn out conversation into a fact filled experience. What a team😊.

We had an amazing experience from the moment we walked into the facility to the moment we purchased our BMW. Shin Patel is so knowledgeable and patient. I had so many questions! Joe Pirolo anticipated our concerns and addressed them before we could ask. Jim Cosella turned what we thought was going to be a long drawn out conversation into a fact filled experience. What a team😊.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Ordered a beautiful car, got here sooner than expected, tracked it the whole way and Josh was great

Ordered a beautiful car, got here sooner than expected, tracked it the whole way and Josh was great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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