Hendrick BMW

4.9
(1,380 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 3:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
(704) 321-4851 (704) 321-4851

Inventory

About our dealership

This seller has been on Cars.com since August 2015.
We have the largest selection of new, used and Certified Pre-Owned BMW cars in three states and rank in the Top 5 in the USA for Certified Pre-Owned car sales. Our pre-owned vehicles are thoroughly tested for quality, guaranteeing that whatever you are looking for you will find only the finest examples at Hendrick BMW. Our focus is on high volume selling combined with a great car-buying experience?.all making for consistently satisfied customers.
Winner of the Center of Excellence Award for 12 consecutive years!

Service center

Phone number (704) 321-4851

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:30pm
Sunday
Closed

Reviews

4.9
(1,380 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Enjoyable Car buying experience

I needed to replace the car I was driving. I am particular about my options, color and packages. I called Michael Dugan at Hendrick BMW. He had the exact car I was looking for on the lot, I met with him 2 days later, he looked at the car I wanted to trade and I drove the X3, the next day we made a deal on the price and I picked the car up 2 days after that. The dealership is clean, everyone is friendly and getting the paperwork done was easy. I am thoroughly enjoying my new car and highly recommend Hendrick BMW and Michael Dugan.

Dealer response

Thank you for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations! We hope you have a great day!

5.0

Great Experience (Again)!!

I have leased several vehicles from Hendrick BMW and it is always a great experience. The dealership and service are great, and Michael Dugan is an outstanding sales professional...and he has helped me with multiple vehicles. You will not be disappointed with Hendrick and Michael!!

Dealer response

Chriss, we're happy you found our staff to be so supportive during your experience here at Hendrick BMW.

5.0

2021 X#

I drove down from Va. to work with Michael D. This was by far one of the best buying experiences I have had. Everyone was great to work with and friendly! Highly recommend!!

Dealer response

Amber, thanks for your praise and kind comments about our team. Until the next time we meet, take care!

5.0

New Car purchase

Michael Dugan has been very helpful and professional with us on our purchases over the years at He frock BMW. We really enjoy the Quality of service he provides!

Dealer response

John S., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. Thank you, and have a fantastic day!

5.0

The Pleasure of Leasing form Hendrick BMW

I turned in my leased 2018 X1 and two days later drove away in my new 2021 X1. The entire process was seamless from start to finish. Everyone was so accommodating. It was a pleasure being one of your customers-once again! Keep up all the good work!

Dealer response

Diane, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

5.0

Repeat customer

Michael Dugan was instrumental in making a very complicated sales transaction run smoothly. A very knowledgeable salesman! The dealership definitely delivered on all of Their promises along with Michael Dugan!

Dealer response

Hi Mike, thank you for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations! We hope you have a great day!

5.0

Responsive and helpful staff, smooth transaction

Very helpful staff including sales person Michael Dugan and financial manager Mike Weldon. The BMW tech expert Lauren is also very helpful with essential info before you drive away your new car. Enjoy the experience and talk with these nice people and would recommend to friends and families.

Dealer response

Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW! We hope you have a great day!

5.0

Excellent Experience!

Michael Dugan and the entire Hendrick BMW team are first class. From my initial contact with Michael throughout the entire buying experience I felt like a valued customer. I am extremely happy with my purchase and look forward to a great relationship with the BMW Hendrick team.

Dealer response

Hi Howard, thank you for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations! We hope you have a great day!

5.0

Michael Dugan

Michael Dugan and the team at Hendrick BMW made the process so simple and stress free. Couldn't have been easier and I typically hate car shopping.

Dealer response

Hi, thank you for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations!

5.0

stephen parker

I had a excellent buying experience. Michael Dugan was a pleasure to work with. The dealership is clean and professional, and willing to work with you.

Dealer response

Stephen, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

Read all 1,380 reviews