Reviews
Mr Edward Mills, my Salesman, was very professional and knowledgeable concerning the BMW vehicle i was interested in. And i respect the fact that he's a family man and military veteran. He picked me up from the airport and made sure i was only at the dealership a short period of time before i had my vehicle and was on my way back home. Also, would like to thank Cooper, the BMW Genius, for programming and setting up all the systems and features associated with the vehicle.
Mr Edward Mills, my Salesman, was very professional and knowledgeable concerning the BMW vehicle i was interested in. And i respect the fact that he's a family man and military veteran. He picked me up from the airport and made sure i was only at the dealership a short period of time before i had my vehicle and was on my way back home. Also, would like to thank Cooper, the BMW Genius, for programming and setting up all the systems and features associated with the vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Ben Trask is a thoughtful and considerate service advisor. He checks on the customer and the mechanic, making sure everything is on schedule and there are no delays
Ben Trask is a thoughtful and considerate service advisor. He checks on the customer and the mechanic, making sure everything is on schedule and there are no delays
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Buying a car made easy and stress free. Thank you so much for making this an exciting time not a stressful time. Bryan B will go far above what you expect a sales person to go.
Buying a car made easy and stress free. Thank you so much for making this an exciting time not a stressful time. Bryan B will go far above what you expect a sales person to go.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had an excellent experience at Hendrick BMW. Xavier and the team made my first BMW purchase an amazing experience. Everyone was friendly, transparent, and genuinely cared about helping me find the right car. The process was smooth from start to finish, and I never felt pressured. I love my BMW and would definitely recommend Hendrick BMW to friends and family. Thank you for making this such a memorable experience! 🚗🔥
I had an excellent experience at Hendrick BMW. Xavier and the team made my first BMW purchase an amazing experience. Everyone was friendly, transparent, and genuinely cared about helping me find the right car. The process was smooth from start to finish, and I never felt pressured. I love my BMW and would definitely recommend Hendrick BMW to friends and family. Thank you for making this such a memorable experience! 🚗🔥
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very professional staff and they kept me informed of vehicle status. Would definitely recommend this location
Very professional staff and they kept me informed of vehicle status. Would definitely recommend this location
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I felt very welcome. The salesman Artem was very knowledgable and very helpful. He is a credit to your company. He wants his customers to be satisfied with him, the dealership and the purchase.
I felt very welcome. The salesman Artem was very knowledgable and very helpful. He is a credit to your company. He wants his customers to be satisfied with him, the dealership and the purchase.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
5/5 Stars – Exceptional Car-Buying Experience with Edward Mills :-) I recently purchased a 2024 BMW X5 from Hendrick BMW Charlotte, and the entire experience was outstanding from start to finish.Working with Edward Mills was an absolute pleasure. He was incredibly knowledgeable, patient, and completely transparent throughout the entire process. To ensure I found the perfect vehicle, Mr. Mills went above and beyond by arranging test drives for several different X5 models. He then took the time to thoroughly explain all of the vehicle's features and ensured everything was configured perfectly before I drove off the lot.This was a seamless, low-pressure, and genuinely enjoyable experience. I highly recommend requesting Mr. Mills if you are looking to purchase a vehicle at Hendrick BMW Charlotte!
5/5 Stars – Exceptional Car-Buying Experience with Edward Mills :-) I recently purchased a 2024 BMW X5 from Hendrick BMW Charlotte, and the entire experience was outstanding from start to finish.Working with Edward Mills was an absolute pleasure. He was incredibly knowledgeable, patient, and completely transparent throughout the entire process. To ensure I found the perfect vehicle, Mr. Mills went above and beyond by arranging test drives for several different X5 models. He then took the time to thoroughly explain all of the vehicle's features and ensured everything was configured perfectly before I drove off the lot.This was a seamless, low-pressure, and genuinely enjoyable experience. I highly recommend requesting Mr. Mills if you are looking to purchase a vehicle at Hendrick BMW Charlotte!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I again would like to thank Jeff Shinn at Hendrick BMW Independence in Charlotte, NC, for the respect and awesome assistance of my 5th purchase from Jeff. He researched the Inventory and I received a great deal on my 2024 228i with super financing to boot!
I again would like to thank Jeff Shinn at Hendrick BMW Independence in Charlotte, NC, for the respect and awesome assistance of my 5th purchase from Jeff. He researched the Inventory and I received a great deal on my 2024 228i with super financing to boot!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We had an amazing experience from the moment we walked into the facility to the moment we purchased our BMW. Shin Patel is so knowledgeable and patient. I had so many questions! Joe Pirolo anticipated our concerns and addressed them before we could ask. Jim Cosella turned what we thought was going to be a long drawn out conversation into a fact filled experience. What a team😊.
We had an amazing experience from the moment we walked into the facility to the moment we purchased our BMW. Shin Patel is so knowledgeable and patient. I had so many questions! Joe Pirolo anticipated our concerns and addressed them before we could ask. Jim Cosella turned what we thought was going to be a long drawn out conversation into a fact filled experience. What a team😊.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Ordered a beautiful car, got here sooner than expected, tracked it the whole way and Josh was great
Ordered a beautiful car, got here sooner than expected, tracked it the whole way and Josh was great
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car