Hendrick BMW

Ben Trask was great as usual. Service at Hendrick BMW never disappoints. Other brands can learn a lot from this service center.

Jacob is an outstanding representative of the Hendrick BMW Charlotte sales staff. It was a pleasure to experience his integrity as we moved through negotiations. Mike in Finance was also very knowledgeable and helpful.

Josh Wilson was absolutely fantastic sales person. We had such a great experience with the dealership and he went above and beyond to ensure that me and my family was taken good care while we were going through the process. Mike from finance also was super helpful and ensured the process was smooth and easy.

Mariana and Coty always go above and beyond in the service team to make the experience less stressful and always communicate with effective and efficient communication.

Always a pleasant visit, and Sal Seck is the best. Always welcoming and makes sure all issues are resolved. He’s extremely professional, pleasant, and welcoming. It’s a great touch to look forward to seeing a service representative. That doesn’t happen everywhere.

The best in the state!!! Sal is the man always taking care of my car needs and he is very professional!!!

Great experience! Jesse was very helpful throughout the whole process. Love the video inspection! Definitely recommend!

Blown away by the customer service. The contact before and during was great, the customer service was very pleasant and helpful

Great customer service from Stephen. He was responsive, insightful and met my needs. The process was easy & the staff were respectful.

My car buying experience went smoothly because my salesman Jeff Shinn was extremely personable and knowledgeable. I got exactly what I wanted in a car and in a sales experience.