East Charlotte Nissan

Maxuel is a big asset to your company and the definition of a GREAT salesperson. I was lightly considering a car and not really focusing on buying one this past Saturday and his exceptional service skills and friendly personality got me and convinced me to chose and end getting this vehicle I which llke at great value! Thank you!

I called this dealer to schedule repairs and after a 5 & 45 minute wait I was told exactly what I told them needed to be repaired! Very poor communication and poor customer service! My bill was extremely high for absolutely no services received! Take your vehicles elsewhere for service!

Everything went well. Hope the issue is resolved and I don?t have to return, because I do have a busy schedule, but overall the customer service was excellent.

I had my first oil service for the Kicks in May. I am so sorry I missed that survey because Rebecca was the best. I was highly impressed with her prompt attention to my reason for being there(rare), and went right to the task at hand. I had to return to Nissan for recalls weeks later and there she was Johnny-on-the-spot again. She is my epitome of First Class customer service. Thank you Rebecca!

I was charged a $45 fee for something that wasn?t my fault. I consistently requested to have the fee reimbursed but I was ignored. Yea, they?ll take your money but you don?t matter once they have what they want!

I have purchased 6 Nissans and I used ford truck. I was at the dealership almost 5 hours, but had several things done. One item was a warranted item, but I had to pay the labor for the item. Lee keep me posted as to how things were going . I wish they would bring back the X-Terra vehicle! Great car!

After having my charging port inspected, I was informed that it was working properly when your charging cord to your specific phone is used and not one that is foreign.

My advisor Rebecca was perfect! She fulfilled all my needs if I had any questions she always had the answer and she was very patient. The service was very quickly. I was in and out.

Was not good, they have my car for an unbelievable three days, just so I can be charge $2800, and I know it should not take that long, and very sure should not cost that much

Everyone was helpful, nice and a great team to work with purchase a brand new car and a very satisfied with my service. I will recommend anyone who?s looking for a new car to go to East Charlotte Nissan.