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Reviews
Excellent customer service. The staff were all kind, thoughtful and honest throughout the entire process.
Excellent customer service. The staff were all kind, thoughtful and honest throughout the entire process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We're happy to hear our team provided excellent customer service and made your experience a positive one. We truly appreciate your kind words and your trust in Valley GMC. Enjoy your new vehicle!
No pressure to buy immediately, easy test drive process, we got a fair deal quickly. Felt service was great.
No pressure to buy immediately, easy test drive process, we got a fair deal quickly. Felt service was great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We're glad you enjoyed our no-pressure approach, easy test drive process, and straightforward experience. We appreciate your business and are happy to hear our team helped make it a great experience. Enjoy your new vehicle!
Very happy with purchase process. Friendly and honest. Fair negotiation and comprehensive service records on the vehicle I purchased.
Very happy with purchase process. Friendly and honest. Fair negotiation and comprehensive service records on the vehicle I purchased.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Kevin! We're so glad to hear you had a positive experience. We appreciate your kind words about our team, transparent process, and vehicle history information. Enjoy your new GMC, and thank you for choosing Valley GMC here in Auburn!
Aaron was very friendly and patient with us. He was very knowledgeable about the car we bought. The entire team there was great, we hate car shopping but they all made it a pleasant experience. Thank you!
Aaron was very friendly and patient with us. He was very knowledgeable about the car we bought. The entire team there was great, we hate car shopping but they all made it a pleasant experience. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We’re glad Aaron and the team made your car-buying experience enjoyable and stress-free. We know shopping for a vehicle isn’t always everyone's favorite thing, so it means a lot to hear we made it a pleasant experience. Thank you for choosing Valley GMC! 😊
Our experience was smooth, transparent, and we were showed flexibility and kindness throughout. I will recommend to others.
Our experience was smooth, transparent, and we were showed flexibility and kindness throughout. I will recommend to others.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We’re glad your experience was smooth, transparent, and welcoming from start to finish. We truly appreciate the recommendation and thank you for choosing Valley GMC!
Awesome service. My salesperson Aaron went above expectations to help me. Service crew is good to work with too.
Awesome service. My salesperson Aaron went above expectations to help me. Service crew is good to work with too.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great feedback! We’re glad Aaron went above and beyond to help you and that you’ve had a great experience with our service team as well. We truly appreciate you choosing Valley GMC!
I never meaning Issac or the other one. My sales perso was Aaron and he was great.
I never meaning Issac or the other one. My sales perso was Aaron and he was great.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the clarification! We’re glad to hear Aaron took great care of you and provided a positive experience. We truly appreciate your feedback and thank you for choosing Valley GMC!
From the first call inquiring on the vehicle I was interested in, David Payne in sales made the entire sales process a pleasure. His communication was great, and made the process as painless as possible. I am very happy with the service I received at Valley GMC, and will look here again when its time to purchase another vehicle.
From the first call inquiring on the vehicle I was interested in, David Payne in sales made the entire sales process a pleasure. His communication was great, and made the process as painless as possible. I am very happy with the service I received at Valley GMC, and will look here again when its time to purchase another vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this! We’re glad David made the process enjoyable and kept communication clear every step of the way. We truly appreciate your trust in Valley GMC and look forward to helping you again when it’s time for your next vehicle!
We have been a customer for many years and everything always goes really smooth and easy.
We have been a customer for many years and everything always goes really smooth and easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your continued trust over the years! We’re glad to hear everything has always been smooth and easy. We truly appreciate you being part of the Valley GMC family!
It was a great team to work with. I appreciate all the communication from the beginning. Tristen went above and beyond to make sure every detail was not over looked. I’m very picky. He even came into work on a Saturday to make sure the delivery was successful. Thanks to everyone at VALLEY, I couldn’t be happier with the experience and purchase.
It was a great team to work with. I appreciate all the communication from the beginning. Tristen went above and beyond to make sure every detail was not over looked. I’m very picky. He even came into work on a Saturday to make sure the delivery was successful. Thanks to everyone at VALLEY, I couldn’t be happier with the experience and purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this! We’re glad the communication and attention to detail stood out throughout your experience. We appreciate your trust and are so happy you couldn’t be happier with your purchase. Thank you for choosing Valley GMC!