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Reviews
Dealership was good in general. Polite and not pushy. Once the sale was done, I wasn’t impressed with the negative talking about the carbravo warranty. It was talked down and the threat of broke down vehicle, ie trany, engine ect was reiterated and reiterated to sale the extended warranty. On an exciting day, it cast a shadow on my excitement.
Dealership was good in general. Polite and not pushy. Once the sale was done, I wasn’t impressed with the negative talking about the carbravo warranty. It was talked down and the threat of broke down vehicle, ie trany, engine ect was reiterated and reiterated to sale the extended warranty. On an exciting day, it cast a shadow on my excitement.
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- 4.0
- Does recommend this dealer
- Shopped for a used car
Keith is the best- makes the process easy and fun! I have purchased my last 3 vehicles with him and the team! Super helpful
Keith is the best- makes the process easy and fun! I have purchased my last 3 vehicles with him and the team! Super helpful
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We're so glad Keith continues to make the process easy and enjoyable. We truly appreciate your loyalty and are honored that you've chosen Valley GMC for your last 3 vehicles. Congratulations and thanks again. Have a great weekend!! =)
Have been a customer for many years. Have always been treated with respect. Service has always been great!
Have been a customer for many years. Have always been treated with respect. Service has always been great!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty over the years! We truly appreciate your trust and are so glad you've consistently had a great experience with our team. Have an amazing day and thanks again! =)
Excellent customer service. The staff were all kind, thoughtful and honest throughout the entire process.
Excellent customer service. The staff were all kind, thoughtful and honest throughout the entire process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We're happy to hear our team provided excellent customer service and made your experience a positive one. We truly appreciate your kind words and your trust in Valley GMC. Enjoy your new vehicle!
No pressure to buy immediately, easy test drive process, we got a fair deal quickly. Felt service was great.
No pressure to buy immediately, easy test drive process, we got a fair deal quickly. Felt service was great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We're glad you enjoyed our no-pressure approach, easy test drive process, and straightforward experience. We appreciate your business and are happy to hear our team helped make it a great experience. Enjoy your new vehicle!
Very happy with purchase process. Friendly and honest. Fair negotiation and comprehensive service records on the vehicle I purchased.
Very happy with purchase process. Friendly and honest. Fair negotiation and comprehensive service records on the vehicle I purchased.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Kevin! We're so glad to hear you had a positive experience. We appreciate your kind words about our team, transparent process, and vehicle history information. Enjoy your new GMC, and thank you for choosing Valley GMC here in Auburn!
Aaron was very friendly and patient with us. He was very knowledgeable about the car we bought. The entire team there was great, we hate car shopping but they all made it a pleasant experience. Thank you!
Aaron was very friendly and patient with us. He was very knowledgeable about the car we bought. The entire team there was great, we hate car shopping but they all made it a pleasant experience. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We’re glad Aaron and the team made your car-buying experience enjoyable and stress-free. We know shopping for a vehicle isn’t always everyone's favorite thing, so it means a lot to hear we made it a pleasant experience. Thank you for choosing Valley GMC! 😊
Our experience was smooth, transparent, and we were showed flexibility and kindness throughout. I will recommend to others.
Our experience was smooth, transparent, and we were showed flexibility and kindness throughout. I will recommend to others.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We’re glad your experience was smooth, transparent, and welcoming from start to finish. We truly appreciate the recommendation and thank you for choosing Valley GMC!
Awesome service. My salesperson Aaron went above expectations to help me. Service crew is good to work with too.
Awesome service. My salesperson Aaron went above expectations to help me. Service crew is good to work with too.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great feedback! We’re glad Aaron went above and beyond to help you and that you’ve had a great experience with our service team as well. We truly appreciate you choosing Valley GMC!
I never meaning Issac or the other one. My sales perso was Aaron and he was great.
I never meaning Issac or the other one. My sales perso was Aaron and he was great.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the clarification! We’re glad to hear Aaron took great care of you and provided a positive experience. We truly appreciate your feedback and thank you for choosing Valley GMC!