Reviews
Salesman
Mr. General Washington was a perfect gentleman with every intention to satisfy and make my buying experience as comfortable as possible. He went out of his way to be sure all my concerns were addressed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Couldn't be more pleased
Made the car shopping and purchasing painless. Thanks Brandon Melendez for your assistance. Just a good experience all around from greeting to closing of the deal..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sydney was amazing!
I came in and told Sydney exactly what I wanted and she came through. the general manager and her worked hard to bring the price to something I could afford. I will recommend them to everyone I know. So happy in my brand new Jeep Wrangler!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sarah! Thank you for taking the time to provide us such great feedback! We are extremely lucky to have Sydney as part of our sales team and we are ecstatic that you are happy with your brand new Jeep Wrangler! We appreciate your recommendation as well. We look forward to seeing you back again in the future. Best regards, India Wiggins - Executive Assistant - India.wiggins@dickkefferauto.com
Review
My salesman, Michael Benjamin, was very helpful in the buying process. He helped me with any issues I had come up. I would recommend this salesman and dealership to anyone looking for a new car.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Canyon, thank you so much for taking time out of your day to share your experience with everyone. It's wonderful to hear Michael was helpful during your visit and that you would recommend us to anyone looking for a vehicle. If you have any questions, please don't hesitate to reach out to us again. Best regards, India Wiggins - Executive Assistant - India.wiggins@dickkefferauto.com
One of the best experiences...
Eldon Kennedy was the reason we bought a car from Keffer Dodge. From the moment we entered the lot he never pressured us. Eldon listened and took his time with us without pressuring us into vehicles we did not want. Because he did this, we chose not to pursue other dealerships that day as planned. We found the car we were looking for and left the dealership with the payment we said we wanted. Eldon even delivered the car to our house! I would recommend Keffer Dodge to anyone looking to get the best deal and would recommend Eldon as your sales person. He was kind, thoughtful and respectful of our needs. Thank you Eldon!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Very helpful and consderate.
I came in to the dealership not sure of what I could afford, but the employees there really worked hard to get me a price I could manage. I am happy with the truck I bought.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrible, pathetic, irritating!
They Agreed to terms of a deal with me on a specific car I was looking for. They even gave me a written offer sheet. I was supposed to sign the papers the next morning only to find out they sold the car the night before. Then they tried to get me to look at other cars on their lot that I didn't want. Classic bait and switch. Don't waste your time going there.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Frank Camarda Review
Frank was extremely helpful in helping us choose a car. He communicated regularly and set us up with a great van and deal! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful Staff
This was such an amazing visit. From start to finish we were pampered and wooed with the most positive personality in the history of car sales. If this man doesnt run Keffer in the next 5 years I will burn my house down in anger.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Above and beyond
Sydney sure went above and beyond for me and my wife with our new lease purchase. I really appreciate the time you spent with my wife and I to make sure it was the right one for us. Also, thanks for delivering it to our home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to write this review. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Sydney went above and beyond for you and your wife; it is just an example of why she is such a great asset to our team. Congratulations on your vehicle! If you have any questions, please do not hesitate to come see us. Best regards, India Wiggins - Executive Assistant - India.wiggins@dickkefferauto.com
