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Keffer Jeep Chrysler Dodge RAM

(2,489 reviews)
Visit Keffer Jeep Chrysler Dodge RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 1:00pm–6:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2015 consumer dealer award
New (704) 774-4109 (704) 774-4109
Used (888) 660-1936 (888) 660-1936
Service (704) 774-4048 (704) 774-4048

Reviews

(2,489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keffer Jeep Chrysler Dodge RAM from DealerRater.

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Salesman

Mr. General Washington was a perfect gentleman with every intention to satisfy and make my buying experience as comfortable as possible. He went out of his way to be sure all my concerns were addressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Couldn't be more pleased

Made the car shopping and purchasing painless. Thanks Brandon Melendez for your assistance. Just a good experience all around from greeting to closing of the deal..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Sydney was amazing!

I came in and told Sydney exactly what I wanted and she came through. the general manager and her worked hard to bring the price to something I could afford. I will recommend them to everyone I know. So happy in my brand new Jeep Wrangler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sarah! Thank you for taking the time to provide us such great feedback! We are extremely lucky to have Sydney as part of our sales team and we are ecstatic that you are happy with your brand new Jeep Wrangler! We appreciate your recommendation as well. We look forward to seeing you back again in the future. Best regards, India Wiggins - Executive Assistant - India.wiggins@dickkefferauto.com

Review

My salesman, Michael Benjamin, was very helpful in the buying process. He helped me with any issues I had come up. I would recommend this salesman and dealership to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Canyon, thank you so much for taking time out of your day to share your experience with everyone. It's wonderful to hear Michael was helpful during your visit and that you would recommend us to anyone looking for a vehicle. If you have any questions, please don't hesitate to reach out to us again. Best regards, India Wiggins - Executive Assistant - India.wiggins@dickkefferauto.com

One of the best experiences...

Eldon Kennedy was the reason we bought a car from Keffer Dodge. From the moment we entered the lot he never pressured us. Eldon listened and took his time with us without pressuring us into vehicles we did not want. Because he did this, we chose not to pursue other dealerships that day as planned. We found the car we were looking for and left the dealership with the payment we said we wanted. Eldon even delivered the car to our house! I would recommend Keffer Dodge to anyone looking to get the best deal and would recommend Eldon as your sales person. He was kind, thoughtful and respectful of our needs. Thank you Eldon!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Very helpful and consderate.

I came in to the dealership not sure of what I could afford, but the employees there really worked hard to get me a price I could manage. I am happy with the truck I bought.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Terrible, pathetic, irritating!

They Agreed to terms of a deal with me on a specific car I was looking for. They even gave me a written offer sheet. I was supposed to sign the papers the next morning only to find out they sold the car the night before. Then they tried to get me to look at other cars on their lot that I didn't want. Classic bait and switch. Don't waste your time going there.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Frank Camarda Review

Frank was extremely helpful in helping us choose a car. He communicated regularly and set us up with a great van and deal! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Wonderful Staff

This was such an amazing visit. From start to finish we were pampered and wooed with the most positive personality in the history of car sales. If this man doesnt run Keffer in the next 5 years I will burn my house down in anger.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Above and beyond

Sydney sure went above and beyond for me and my wife with our new lease purchase. I really appreciate the time you spent with my wife and I to make sure it was the right one for us. Also, thanks for delivering it to our home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to write this review. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Sydney went above and beyond for you and your wife; it is just an example of why she is such a great asset to our team. Congratulations on your vehicle! If you have any questions, please do not hesitate to come see us. Best regards, India Wiggins - Executive Assistant - India.wiggins@dickkefferauto.com