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Scott Clark Toyota

(5,427 reviews)
Visit Scott Clark Toyota
Sales hours: 9:00pm to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00pm–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00pm–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 6 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 803-7838 (866) 803-7838
Used (888) 393-8020 (888) 393-8020
Service (704) 321-4534 (704) 321-4534

Reviews

(5,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scott Clark Toyota from DealerRater.

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Able to Locate the Perfect Truck!

My husband and I were looking for a very specific truck. Chuck was super helpful and made us feel comfortable during the process. He was able to find the perfect truck and was super helpful during the buying process. Thank you for helping us by being professional and nice at all times. We are happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Bought a Pre Owned Toyota Camry

Excellent experience buying this vehicle. Salesman finance manager and car support team was great! Wish the dealership had a bathroom on both sides. It s a big place. 5 star.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good experience

Excellent customer service, great new dealership building, many available car’s choices on the display and in car lot. Many test drive options are available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience

We had a very positive experience at Scott Clark Toyota. Our salesman was extremely helpful and friendly and made the experience stress free. He was very professional, knowledgeable and earned our business in the future!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always professional and helpful

Always professional and helpful no matter who you get to help you! From Colton in sales to Jennifer in Service I am always treated with respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Top Auto Service

Great service,easy to schedule appointment,or just drive in.Since 2008 I have had great service and and friendly associates working with me namely,Bryan Maher,Shawn Butler and Billy Carroll.These men have made my service experience easy without my having to worry about it being done right.I'm sure the mechanics have also been great,but I don't know any of their names.Waiting lounges and concessions made the wait more pleasant.I score them #1 Toyota Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Toyota purchase # 6

Purchased a New 2018 Toyota Highlander XLE AWD. It?s obvious we are a Toyota Family! We recently purchased our family car from Scott Clark Toyota in Charlotte, we live in Asheville. After a lot of research, visited 4 dealerships and spoke to 4 more dealerships on the phone...We chose Scott Clark Toyota in Charlotte, NC. Our reasons for going to Charlotte is solely due to our salesman Leudy (pronounced ?Lowdy?) Pichardo. He was the ONLY salesman to take the time to explain in detail the difference between an `XLE? and `Limited Platinum? Highlander! Due to his time, patience and effort, he saved us several thousand dollars!!! My wife thought she wanted the Platinum but the XLE had everything she wanted. Our Many Thanks to Leudy!!! He was fabulous and knowledgeable to work with on the phone, found our car and even had it delivered to our home which is two hours from the dealership. This type of service went above and beyond our expectations!!! We did have to go to the dealership to sign papers and financial agreement and when we were there it was an easy and smooth process! This was by far the best experience we have had and this is the way car buying should be! We will return for our next Toyota! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Knowledgeable, Efficient, Friendly, Fair

I value all of the above when car shopping. I really didn't want to waste time and James took care of me. I would definitely recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Scott Clark solved our problem

Liked car but wanted blind spot on it. You agreed to add it and call me back to have it installed at no extra charge thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome service!!!

Fast and friendly I walkways have good luck with service at scott Clark. Most of the time it is cheaper than I can do it myself . Having coupons are always a bonus .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.