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Scott Clark Toyota

(5,439 reviews)
Visit Scott Clark Toyota
Sales hours: 9:00pm to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00pm–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00pm–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 6 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 803-7838 (866) 803-7838
Used (888) 393-8020 (888) 393-8020
Service (704) 321-4534 (704) 321-4534

Reviews

(5,439 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scott Clark Toyota from DealerRater.

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Best place to go

Love love love Scott Clark Toyota. My husband bought a used Tundra and I've recently bought a highlander. I've never had anything but excellence there. Archie Newton serviced my car last and did an awesome job. And lots of things to do while you wait!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

First car from Scott Clark

Pete Acres was so friendly and efficient. My service was unscheduled an hour before the end of a day. He took me in like it was no issue or problem and with a smile. Look forward to many happy visits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service with a smile

I have never taken my vehicle anywhere but Scott Clark Toyota. They have serviced it since I bought it. I can trust that they won't scam me or force me into anything. Billy Carroll always has a smile and is the reason I come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

240000 and still like new

My 2004 4 Runner was due for its 240000 service, once again I called Justin to make inform him I would be by in the morning. As always he took care of getting my car & me in and out in the promised time. Justin seems to have the knack to anticipate the small details

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

I took my 2003 Sequoia for an inspection , oil change and general maintenance. Crystal Kush took very good care of me, She arranged for a rental because my car had to be kept overnight, explained all the maintenance items that need to be addressed and the cost associated with each one. She called me the next day as soon as the work was complete. Everyone at Scott Clark Toyota are extremely nice, friendly and very knowledgeable .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience

I just spent a day at Scott Clark Toyota with Travis Wilson, a salesman there. The experience was one that I did not expect. When we went there in the morning we were interested in comparing a Highlander to a Santa Fe. We had had a Sienna van for the last 11 years and was ready for a change or so we thought. We became so uncertain in our decision making and was probably driving Travis crazy. He was extremely patient and knowledgeable in helping us. After 3 test drives each in a Highlander and Sienna we ended up choosing the Highlander. They even hand a Santa Fe there that we drove. I would certainly recommend both Travis Wilson and Scott Clark to anyone that is looking for a honest salesman and dealership. On a 1 to 10 rating with 10 being the best I would give both a 10.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying a used car

I recommend you visiting Scott Clark Toyota if you are looking for a new or used car. I worked with Mike Miller and WOW what a good experience I had with him. He wasn't pushy an didn't make me go back and forth on the pricing of the car. He let me know everything up front and the process was very smooth ( I was shocked). I have never had such a good experience with other dealerships. Mike has taken good care of me and has made sure the car is in great condition since my 16 year old will be driving it. I give him 5 stars in all aspects of buying a car! I will refer to him and I will be back when looking for anot her car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome service

Billy Carroll took care of me during my visit. From the time I arrived until I left he was very courteous and friendly. Explained to me patiently the other sevices needed for my suv. Even called to remind me that the part we ordered was ready. Definitely top notch customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience Great service

First time buying a vehicle from Scott Clark Toyota and it will not be my last. Travis Wilson was the salesman we used and we could not be anymore pleased. The whole experience at Scott Clark was great from finish to end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding Service every time

Archie Newton has been my go-to service manager for over five years. He's honest and makes sure I get what I require, and nothing more. And what's more, as a woman I'm always fighting against the way service personnel (men) tend to "dumb down" when speaking to me because of my gender. Not Archie! He speaks to me as he would anyone and if I have questions he addresses them with patience and intelligence. He's warm and caring, efficient and always professional. I won't see anyone else. Best service I've ever had on any car (based on over 40 yrs experience). ~Mrs. R.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.