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Five Star Ford

(8,784 reviews)
Visit Five Star Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 22 awards
2022 state dealer award 2021 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (817) 854-3653 (817) 854-3653
Used (817) 854-3654 (817) 854-3654
Service (817) 854-3656 (817) 854-3656

Inventory

See all 696 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2003.
We have been recognized several times by Ford Motor Company with every major award that they have to offer. Winning awards however has never been our goal. In the words of Sam Pack: We will provide the best possible service and an atmosphere of professionalism to all our customers. We will treat everyone as we would like to be treated. That is the goal of every employee at Five Star Ford in North Richland Hills and we know that you'll notice it every time you visit our dealership. We would not be where we are today if it were not for our dedicated employees and wonderful customers
Taking Care of Business One Customer at a Time

Service center

Phone number (817) 854-3656

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Jason Howell headshot
Jason Howell
Sales Professional
(244 reviews)
Jeff Crabtree headshot
Jeff Crabtree
Pre-Owned Sales Manager
(228 reviews)
William May headshot
William May
Sales Professional
(218 reviews)
Michael Huntzinger headshot
Michael Huntzinger
New Vehicle Sales Director
(112 reviews)
Brieanna Lopez headshot
Brieanna Lopez
Sales Professional
(103 reviews)
Carlos Hernandez headshot
Carlos Hernandez
Sales Professional
(102 reviews)
Danny Trauth headshot
Danny Trauth
Aftermarket Sales
(76 reviews)
Kyle Crowley headshot
Kyle Crowley
Finance Manager
(51 reviews)
Preston Allerheiligen headshot
Preston Allerheiligen
Sales Professional
(50 reviews)
Chris Lewis headshot
Chris Lewis
Finance Manager
(50 reviews)
Betty Watkins headshot
Betty Watkins
Employee Relations Manager
(35 reviews)
Darrin J. Cline headshot
Darrin J. Cline
Fleet Sales Manager
(19 reviews)
Gary Crosby headshot
Gary Crosby
Sales Professional
(15 reviews)
Sam Oreggio headshot
Sam Oreggio
Aftermarket Manager
(14 reviews)
David Aguirre headshot
David Aguirre
Sales Professional
(12 reviews)
Kaylen Pierce headshot
Kaylen Pierce
Sales Professional
(10 reviews)
Rick Dike headshot
Rick Dike
Sales Manager
(618 reviews)
David Hill headshot
David Hill
Finance Manager
(551 reviews)
John Little headshot
John Little
Community Outreach
(409 reviews)
Lee Clanton headshot
Lee Clanton
Sales Professional
(317 reviews)
David McGee headshot
David McGee
Finance Manager
(39 reviews)
Justin Allerheiligen headshot
Justin Allerheiligen
New Vehicle Sales Manager
(229 reviews)
Joshua Fichter headshot
Joshua Fichter
General Manager
(184 reviews)
Jose Carreon headshot
Jose Carreon
Sales Professional
(15 reviews)
MM Ross headshot
MM Ross
Finance Director
(158 reviews)
John Hilsinger headshot
John Hilsinger
Sales Professional
(317 reviews)
Marisa Thompson headshot
Marisa Thompson
Leasing Manager
(202 reviews)
Melvin Seibel headshot
Melvin Seibel
Mobile Service
(170 reviews)
Hector Cojulun headshot
Hector Cojulun
Sales Professional
(166 reviews)
Ollie Jackson headshot
Ollie Jackson
Sales Professional
(133 reviews)
CarPro Show headshot
CarPro Show
Auto Expert
(130 reviews)
Mario Hurley headshot
Mario Hurley
Sales Professional
(121 reviews)
Eddie Laguana headshot
Eddie Laguana
Sales Professional
(111 reviews)
Juan Hernandez headshot
Juan Hernandez
Sales Professional
(100 reviews)
Ken McLemore headshot
Ken McLemore
Sales Professional
(89 reviews)
Gary White headshot
Gary White
New Vehicle Sales Manager
(65 reviews)
Josh Ingram headshot
Josh Ingram
Pre-Owned Sales Manager
(61 reviews)
Shawn Maples headshot
Shawn Maples
Pre-Owned Sales Director
(57 reviews)
Myron Martinez headshot
Myron Martinez
Pre-Owned Sales Manager
(55 reviews)
Marie Chase headshot
Marie Chase
Fleet Finance Manager
(46 reviews)
Ron Baron headshot
Ron Baron
Service Advisor
(37 reviews)
Robert Morgan headshot
Robert Morgan
Service Director
(37 reviews)
Odie Terry headshot
Odie Terry
Service Advisor
(37 reviews)
Johnny Tisdale headshot
Johnny Tisdale
Service Drive Manager
(36 reviews)
Caleb Rothganger headshot
Caleb Rothganger
Service Advisor
(31 reviews)
Jose Garza headshot
Jose Garza
Service Advisor
(25 reviews)
Joshua Lowery headshot
Joshua Lowery
Service Advisor
(20 reviews)
Roger Calderon headshot
Roger Calderon
Shop Manager
(10 reviews)
Karena Favela headshot
Karena Favela
Service Office Manager
(9 reviews)
Quron "Q" Simms headshot
Quron "Q" Simms
Sales Professional
(8 reviews)
Charlie Dill headshot
Charlie Dill
Courtesy Driver
(6 reviews)
Nick Hernandez headshot
Nick Hernandez
Service Advisor
(6 reviews)
Liz Jackson headshot
Liz Jackson
Cashier
(6 reviews)
Steve Massey headshot
Steve Massey
Front Counter Parts Sales
(6 reviews)
Billy Wayne Stephens headshot
Billy Wayne Stephens
Assistant Parts Manager
(6 reviews)
Mark Welch headshot
Mark Welch
Fleet Sales
(6 reviews)
Johnny Denney headshot
Johnny Denney
Sales Professional
(5 reviews)
Rebecca Lopez headshot
Rebecca Lopez
Warranty Administrator
(5 reviews)
Scott Wilson headshot
Scott Wilson
Shop Foreman
(5 reviews)
Tyler Atwell headshot
Tyler Atwell
Sales Professional
(4 reviews)
Ray Barnes headshot
Ray Barnes
Sales Professional
(4 reviews)
Bobby Bell headshot
Bobby Bell
Sales Professional
(4 reviews)
Justin Hamaker headshot
Justin Hamaker
General Sales Manager
(4 reviews)
Oscar Ramirez headshot
Oscar Ramirez
Sales Professional
(4 reviews)
Kyron Christopher headshot
Kyron Christopher
Quick Lane Advisor
(3 reviews)
Juan Nicolalde headshot
Juan Nicolalde
Sales Professional
(3 reviews)
Tom Roby headshot
Tom Roby
Fleet Sales
(3 reviews)
Marina Simpson headshot
Marina Simpson
Sales Professional
(3 reviews)
Andy Chittenden headshot
Andy Chittenden
Service Advisor
(2 reviews)
Henry Flores headshot
Henry Flores
Sales Profesisonal
(2 reviews)
Jordan Maupin headshot
Jordan Maupin
Sales Consultant
(2 reviews)
Madelynn Cabanyog headshot
Madelynn Cabanyog
Sales Professional
(1 review)
Taylor Carnes headshot
Taylor Carnes
Appointment Coordinator
(1 review)
Supa Cox headshot
Supa Cox
Sales Professional
(1 review)
Leymi Diaz headshot
Leymi Diaz
Quick Lane Advisor
(1 review)
Eric Dunlap headshot
Eric Dunlap
Internet Director
(1 review)
Shane Foley headshot
Shane Foley
Collision Center Manager
(1 review)
Logan Garza headshot
Logan Garza
Sales Professional
(1 review)
Romaldo Guillen headshot
Romaldo Guillen
Service Advisor
(1 review)
Kalyn Powell headshot
Kalyn Powell
Mobile Service Manager
(1 review)
Kevin Beevers headshot
Kevin Beevers
Sales Professional
Chris Dion headshot
Chris Dion
Service Advisor
Daisy Fuentes headshot
Daisy Fuentes
Sales Professional
Brandon Johnson headshot
Brandon Johnson
Quick Lane Advisor
Jason Kubica headshot
Jason Kubica
ser
Cristian Lomas headshot
Cristian Lomas
Sales Professional
Jerry Morgan headshot
Jerry Morgan
Fleet Sales
Erik Perez Chavez headshot
Erik Perez Chavez
Sales Professional
Kathryn Stephens headshot
Kathryn Stephens
Quick Lane Advisor
Don Wright headshot
Don Wright
Fleet Sales Director

Reviews

(8,784 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Ford from DealerRater.

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We love Five Star Ford.

We love Five Star Ford. They treat you like royalty! What a wonderful customer service experience.

We love Five Star Ford.

We love Five Star Ford. They treat you like royalty! What a wonderful customer service experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Wasn't planning on buying today Alfred did a great

Wasn't planning on buying today Alfred did a great job and my wife and I sincerely appreciate it I have always said I buy the cheapest truck on the lot Can't say that now Thanks Alfred and Five Star. David in finance was plenty friendly too. We will be back one of these days

Wasn't planning on buying today Alfred did a great

Wasn't planning on buying today Alfred did a great job and my wife and I sincerely appreciate it I have always said I buy the cheapest truck on the lot Can't say that now Thanks Alfred and Five Star. David in finance was plenty friendly too. We will be back one of these days

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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We had a great experience.

We had a great experience. The process was easy and painless. Everyone was wonderful and we are happy with the service we received.

We had a great experience.

We had a great experience. The process was easy and painless. Everyone was wonderful and we are happy with the service we received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Five star was great to myself and my boys.

Five star was great to myself and my boys. They took plenty of time to help us find a good car and then took great care to offer exceptional customer service.

Five star was great to myself and my boys.

Five star was great to myself and my boys. They took plenty of time to help us find a good car and then took great care to offer exceptional customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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They were friendly and helped get me in the car I wanted

They were friendly and helped get me in the car I wanted quickly. I'm very glad I ended up working with them.

They were friendly and helped get me in the car I wanted

They were friendly and helped get me in the car I wanted quickly. I'm very glad I ended up working with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Kyle was super friendly, knowledgeable and professional.

Kyle was super friendly, knowledgeable and professional. It was a great experience and I will be coming back

Kyle was super friendly, knowledgeable and professional.

Kyle was super friendly, knowledgeable and professional. It was a great experience and I will be coming back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We were helped immediately and thoroughly.

We were helped immediately and thoroughly. Alfred was a wonderful person to work with during the entire process.

We were helped immediately and thoroughly.

We were helped immediately and thoroughly. Alfred was a wonderful person to work with during the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Lewis was very helpful, responsive and courteous.

Lewis was very helpful, responsive and courteous. He made the entire buying experience fast and simple!

Lewis was very helpful, responsive and courteous.

Lewis was very helpful, responsive and courteous. He made the entire buying experience fast and simple!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Lewis Bass is an outstanding car salesman!

Lewis Bass is an outstanding car salesman! He was perfect and efficient throughout the entire process. From the moment I arrived, Lewis made everything smooth, straightforward, and stress-free. He was knowledgeable, attentive, and incredibly professional. I never felt pressured—just genuinely supported in finding the right vehicle for my son.

Lewis Bass is an outstanding car salesman!

Lewis Bass is an outstanding car salesman! He was perfect and efficient throughout the entire process. From the moment I arrived, Lewis made everything smooth, straightforward, and stress-free. He was knowledgeable, attentive, and incredibly professional. I never felt pressured—just genuinely supported in finding the right vehicle for my son.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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We are very happy with our new truck and the great

We are very happy with our new truck and the great service we received at Five Star Ford. Our salesman was very helpful and spent time with us answering all our questions.

We are very happy with our new truck and the great

We are very happy with our new truck and the great service we received at Five Star Ford. Our salesman was very helpful and spent time with us answering all our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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See all 8784 reviews