I would HIGHLY recommend Five Star Ford in NRH and Jim Rich their Internet Sales Manager. I have been in the market for a new truck for a few months ...now. I have had a pretty good idea of what I wanted. I have been to many dealerships much closer to my home that treated me very poorly to say the least. From the first time I spoke to Jim on the phone till the second we drove off the lot, he was welcoming, nice and most importantly what he said was not changing like every other dealership I have been too. You can tell Jim is a true professional and cares about you and what he does. He wasn't trying to pressure you into things you didn't want, I can defiantly see why he has so many repeat customers. We ran into many others in the dealership that day and everyone was very friendly. I can't recommend this place and Jim Rich enough!!!! Thank you very much Five Star Ford of NRH!!!!!!!!!!!!
Travis was extremely helpful! Will definitely reccomend him and 5 Star to our friends and family!! Thank y???all for all the help in our new purchase.
I expressed exactly what I wanted and they did not attempt to sell me anything else. I had to drive about an hour each way and they respected my time.... I got there at 7:45 p.m. and everything was done by 8:45 p.m.. Great car at a great price. Easy process.
WHAT A PLEASANT AND WORTHWHILE EXPERIENCE I HAD IN DEALING WITH RICK DIKE AND THE STAFF AT FIVE STAR FORD. MR. DIKE, HANDS DOWN, PROVIDED ME WITH THE ...BEST CUSTOMER SERVICE I'VE EVER EXPERIENCED WHEN PURCHASING A NEW VEHICLE. HE HAS THE ABILITY TO BE PROFESSIONAL YET SINCERE, KIND AND DOWN TO EARTH AT THE SAME TIME. I WOULD NOT HESITATE TO RECOMMEND RICK DIKE AND FIVE STAR FORD TO ANYONE I KNOW WHO IS SHOPPING FOR A NEW VEHICLE. KUDOS TO RICK DIKE ON A JOB WELL DONE. SIGNED, A SATISFIED AND HAPPY CUSTOMER
I recently bought another F 150 Truck from Five Star Ford. Marisa Thompson did an incredible job of helping me find and purchase the best truck for me.... I've been buying cars from Marisa for about 15 years and she has always given my family and I the best service. I totally recommend that if you are in the market for a car, especially a Ford go to Marisa and she will take good care of you. I would also like to than Tut for his excellence and quickness in getting us through financing, The Tut Man experience was outstanding. Go buy a car at Five Star Ford, you will not regret it.
I used Consumer Reports to research the vehicle I wanted. Chad Ritter with Five Star Ford was the only person who sent me an actual quote and window ...sticker of the vehicle I requested out of the 3 dealerships that emailed me. His quote was below the Consumer Reports "Great Price", so I was pretty happy with it. Chad responded almost immediately whenever I emailed him with questions, sent me pictures of the Escape, and made the financing options so easy. I was able to do everything through email. Chad even stayed 2 hours later on a Friday night so that I could drive in from out of town to pick up my car; I really appreciated that effort - made it easier for me and stress free. I've never had such an easy, comfortable experience. No high pressure anywhere. I definitely recommend Chad Ritter and 5Star Ford
Had a great experience, Alfred was very helpful and I did not feel rushed into a decision. He was very attentive and listened to what I was wanting i...n a vehicle and making sure that I was happy with the options and color. Thanks!
My experience purchasing a new F150 was very satisfying. The folks were pleasant to work with even though I wasn't at times. They made the stressful... purchasing process seamless. I highly recommend this dealer and especially Doreen.
Hector was very courteous, answered all my questions and extended great customer service. I will recommend him and the dealership to others! Hassel ...free shopping and good customer service is very hard to find.
I knew what I wanted and Al helped me get the best deal possible. He is great at understanding your needs and helps you get exactly what you want. Gre...at customer service!