Reviews

Average Ratings

4.9
5153 lifetime reviews. Includes reviews of Five Star Ford from DealerRater.com
  • 50 k service

    Normal service, with appointment. Nothing but the best. Which is why I bring my cars here, over and over.


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    Normal service, with appointment. Nothing but the best. Which is why I bring my cars here, over and over.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Another great experience with Rick Dike and Five Star team
    August 19, 2017

    Another great car buying experience with Rick and the Five Star team. We usually buy trucks, but this time we picked up a new Mustang.


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    Another great car buying experience with Rick and the Five Star team. We usually buy trucks, but this time we picked up a new Mustang.

    Does recommend this dealer

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  • Another Great Experience !
    August 19, 2017

    Loved the experience at 5 Star Ford. This is not your typical dealership. From sales to service they allow you to feel like family by showing genu...


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    Loved the experience at 5 Star Ford. This is not your typical dealership. From sales to service they allow you to feel like family by showing genuine care. Eddie is there NOT to sell you but to help you find what you need or in my case what I WANTED!!! Lol. Highly recommended. Dare to compare

    Does recommend this dealer

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  • Truly amazing service
    August 18, 2017

    Purchased a used unit from them. It had some small issues that they brought up and they took care of without ANY difficulty. Stood behind their wo...


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    Purchased a used unit from them. It had some small issues that they brought up and they took care of without ANY difficulty. Stood behind their word and very complete to what all they promised. I went to 5 other dealerships when deciding to make this purchase and circled back to them as my gut told me too and it paid off! Thank you guys, keep it up!

    Does recommend this dealer

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  • Very cooperative!
    August 17, 2017

    Me and my mom had a great experience purchasing a new Ford Fusion. Our salesman Mario H. Had lots of patience with my screaming toddler, which wil...


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    Me and my mom had a great experience purchasing a new Ford Fusion. Our salesman Mario H. Had lots of patience with my screaming toddler, which will definitely bring us back in the future AGAIN. Thank you Mario for your patience. We appreciate you.

    Does recommend this dealer

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  • Outstanding buying experience
    August 17, 2017

    I was referred to Five Star Ford and yo Jim Rich by a friend. When we arrived st the dealership Jim had selected the specific vehicle that most cl...


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    I was referred to Five Star Ford and yo Jim Rich by a friend. When we arrived st the dealership Jim had selected the specific vehicle that most closely matched what we were looking for. The negotiation process was definitely no hassle as he provided an outstanding price from the outset. After a short discussion about the value of our trade, the deal was done. It was the best vehicle purchase experience I've ever had. Thanks Jim Rich and Five Star Ford.

    Does recommend this dealer

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  • Sam Limo
    August 17, 2017

    Sam Limo has been our guy since we searched on the internet about 10 years ago. Sam has helped us get our two boys into their first new cars. Sam ...


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    Sam Limo has been our guy since we searched on the internet about 10 years ago. Sam has helped us get our two boys into their first new cars. Sam goes out of his way to help us surprise both boys for their high school graduation presents, new cars. Both boys have just upgraded their vehicles to newer models with Sam. My father in law and sister in law have both gone through Sam to get their new cars. A total of eight cars we have had the pleasure of dealing with Sam and his professional and very customer friendly service. Will always turn to Sam when in news of a vehicle.

    Does recommend this dealer

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  • AWESOME CUSTOMER SERVICE, AWESOME EXPERIENCE!!
    August 16, 2017

    My husband and I went to Five Star Ford on Sat for a specific vehicle. I called ahead to make sure the car was still available since we were drivi...


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    My husband and I went to Five Star Ford on Sat for a specific vehicle. I called ahead to make sure the car was still available since we were driving from Dallas. I spoke to Sam Limo and told him we were on our way. He said he would have it ready to drive. When we got there the car was ready to view/drive and we were greeted with extreme courteousness and professional customer service from Sam Limo! The entire process was stress free and Sam worked with us and got our payments where we needed them to be. Just a great over all experience and we picked up the car Monday! They really know how to treat customers. Go see Sam Limo if you are buying a car! He is awesome! So is David Welch in financing!

    Does recommend this dealer

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  • Great Car Buying Experience
    August 16, 2017

    We had been looking at other dealerships in search of our new F-250. We had experienced the typical "car salesman" approach at another dealership...


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    We had been looking at other dealerships in search of our new F-250. We had experienced the typical "car salesman" approach at another dealership. We began to get frustrated with the entire experience and turned our attention to another Ford Dealership - Five Star Ford in North Richland Hills, Texas. From the moment we walked into the dealership, you could just feel that this was a more professional atmosphere and that the sales staff were not the typical car salesmen. We were met with great, long tenured personnel, that were honest and upfront. The deal was open and honest, there were no hidden agendas or trick and were very satisfied with the experience. At the first dealership, we had asked for a small upgrade missing from the desired vehicle. That dealership wanted to charge us many times the value I felt was justified for the add on. At 5 Star, the price quoted for the same add on was 20% of the cost of the other dealership and was in line with what I expected. What a wonderful breath of fresh air to deal with a company that was not out to gouge the customer. I cannot say enough about the sales, aftermarket, and management staff of 5 Star NRH. They have a new customer for life.

    Does recommend this dealer

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  • Best Car Buying Experience Ever!
    August 16, 2017

    I visited Five Star Ford last weekend, and had no clue what I wanted to purchase, until I met the best salesman with top notch customer service wi...


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    I visited Five Star Ford last weekend, and had no clue what I wanted to purchase, until I met the best salesman with top notch customer service with a heart for the customer... he's a rare find, and one of the best experiences I've ever had when purchasing a car. if your looking for a new vehicle.. I highly recommend Rick Dike to all my friends and family! God Bless...

    Does recommend this dealer

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