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Five Star Ford

(8,909 reviews)
Visit Five Star Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 23 awards
2022 state dealer award 2021 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 state dealer award 2014 state dealer award 2013 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (817) 854-3653 (817) 854-3653
Used (817) 854-3654 (817) 854-3654
Service (817) 854-3656 (817) 854-3656

Reviews

(8,909 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Ford from DealerRater.

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⭐⭐⭐⭐⭐ Five Star Ford Understood the Assignment!

⭐⭐⭐⭐⭐ Five Star Ford Understood the Assignment! I came in wanting a new Toyota Corolla Cross XLE, not a three-hour hostage situation with a finance department! Thankfully, Rick Dike in sales and Mike in finance made the whole experience a breeze! No hassle, no haggling, no shady math, just straightforward pricing, transparent financing, and excellent customer service! And the real MVP move? They got me out the door in time for the Texas vs. OU kickoff! Unfortunately, the Longhorns didn’t get the memo about winning. I left with a new car, a great deal, and a whole lot more satisfaction than that football game gave me! Five Star Ford gets FIVE STARS! ⭐⭐⭐⭐⭐ Hook ’Em anyway! 🤘🧡

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5.0
  • Does recommend this dealer
  • Shopped for a used car
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The service department team were great to work with.

The service department team were great to work with. Specifically Odie took great care of me.

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5.0
  • Does recommend this dealer
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Lewis Bass and Marissa Thompson were a great help and

Lewis Bass and Marissa Thompson were a great help and helped me get into a great vehicle.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
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Darrin was great to work with during our recent purchase!

Darrin was great to work with during our recent purchase! From the moment we arrived till we exited with the keys, he provided us with outstanding customer service. He was upfront on pricing and the entire experience was stress-free. Financing went very smoothly. Marie was a true professional, knowledgeable, and friendly as she walked us through the process. Our previous truck was maintained by Five Star Ford the last 3 years, and their maintenance team is top-notch! We know we are in good hands. After researching the new vehicle market for several months, we are happy that we went with Five Star Ford for the purchase. Five Star Ford gave us 5 star service!

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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They were respectful got to the point , helped me out on

They were respectful got to the point , helped me out on my questions about the truck and I ended up buying it.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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Alfred was Absoloutly amazing I have been doing business

Alfred was Absoloutly amazing I have been doing business with him for 15 years and I couldn’t ask for a better sales man. Always so kind and knows exactly how to get exactly what I’m looking for.

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5.0
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i just purchased my 3rd vehicle from 5 Star Ford and will

i just purchased my 3rd vehicle from 5 Star Ford and will probably purchase my next there as well. The salesmen are always professional, helpful, honest and friendly. The vehicle is used and in great condition.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
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We had an amazing experience at Five Star Ford NRH!

We had an amazing experience at Five Star Ford NRH! From the moment we walked in, everyone was friendly, professional, and genuinely helpful. The entire process was smooth and stress-free, and we never felt pressured or rushed into making a decision.

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5.0
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  • Shopped for a new car
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No pressure at all.

No pressure at all. Very easy to work with. Attentive to your needs and listens and gives valuable advice.

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5.0
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I would like to thank our salesperson Lewis Bass for the

I would like to thank our salesperson Lewis Bass for the most pleasant experience in purchasing our new Ford F350 Truck. The truck we described we were looking for was located at their overflow lot just a few minutes away. On the drive over it gave us a chance to get to visit with, exchange a few background stories about each other and get to know a little about his time at Five Star Ford We immediately felt comfortable with Lewis and he got a better understanding of what we were looking for and how we were going to use the new truck. His knowledge of the Super Duty Ford trucks helped us pick the perfect truck for towing our RV. So thanks again to Lewis for helping us find just the right truck and making it such a pleasant experience. Sincerely, Robert C.

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5.0
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