Reviews
Prior to stepping foot in the dealership, I was greeted...
Prior to stepping foot in the dealership, I was greeted by Joselyn via phone. Every moment of the process was neither rushed nor pressured. I wanted to test drive and inspect a new vehicle prior to purchasing. Even after informing her that I needed at least a week prior to giving up any personal information, she still patiently waited and treated me as though I was making the purchase that day. When it came time to purchase, I was greeted much like the first time with 5 star customer service. Joselyn made the process seamless. I almost wanted to go back up there to pretend to buy another car just because of how pleasant and easy-going she was. I highly recommend this dealership as a whole and give my special shout-out to Joselyn as my personal representative. Thank you so much!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying my new Bronco from Five Star Ford was an excellent...
Buying my new Bronco from Five Star Ford was an excellent experience other than the wait, LOL, but we all have to wait on our Broncos. I highly recommend John Hilsinger for your future auto purchase !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sam Limo and Five Star Ford are a great combination. I...
Sam Limo and Five Star Ford are a great combination. I knew I wanted a 3/4 ton truck to pull my trailer. Ford had the best option for me. Sam has just the right touch. He doesn’t push and his follow thru is spot on. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our experience at this dealership was great. John H was...
Our experience at this dealership was great. John H was excellent! Very friendly and knowledgeable about the Jeep. He made the process very easy and enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Alfred was awesome to work with, zero pressure on the...
Alfred was awesome to work with, zero pressure on the sale and made the experience enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was one of the most pleasant car buying experiences...
This was one of the most pleasant car buying experiences we have had. Alfred listened to our needs and wants, offered a variety of options, was not pushy, and allowed us to determine which truck was just right for us. The service we received from picking out a truck to driving off the lot was top notch! Thank you to Alfred & the Five Star Ford team for your quality customer service. You earned our loyalty and we will definitely be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Five Star Ford, North Richland Hills, Texas has been the...
Five Star Ford, North Richland Hills, Texas has been the best experience purchasing vehicles, throughout the past seven years. I currently work construction, have been for half a decade now. As work continued to increase life got stressful everything was going as planned but there was something that weren't right. Ding Ding Ding! Bells and lights were going off. Umm Hmm, " YOU NEED A BIGGER VEHICLE ", midsize sedan was my first choice, try piling materials, power tools, and at times heavy machinery into a 2016 Ford Focus hatchback, extremely challenging. I decided to contact my local car saleswoman, Crystal Sanders, whom I purchased two vehicles from in the past. I mentioned my circumstances to Crystal and what I needed the vehicle for. My suggestion for Mrs. C. Sanders was a midsize sedan possibly a Ford Escape. The service I received from Mrs. Sanders and John Little was outstanding. Within the hour of speaking to Crystal she almost immediately contacted me with some really awesome news. Not only was she able to find a vehicle quick but she exceeded my expectations. "A NEW FORD F-150 xlt", I was totally in Ahh. John Little and Crystal Sanders did a remarkable job, offered a great price and the warranty is unbelievable. ( The A-Team ). I will enjoy this vehicle and continue to use Crystal and John for future purchases. Thank you! Crystal / John
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rick Dike was very professional and easy to work with. I...
Rick Dike was very professional and easy to work with. I am definitely a repeat customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best place and people to buy a new or used car or truck...
Best place and people to buy a new or used car or truck from Alfred is the best salesman in the car business
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was the best car buying experience ever. From start...
This was the best car buying experience ever. From start to finish everything was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you five star Ford for the best car buying experience ever.
