Skip to main content

Commonwealth Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (167 reviews)
2018 state dealer award
View 7 awards
2018 state dealer award 2015 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Commonwealth Honda from DealerRater.

Want to share your experience with this dealership?

Write a review

Advice: BUY FROM THIS DEALERSHIP!

John Murray, a very personable guy, introduced himself the first time my girlfriend, her dad, and I came in to purchase new cars (with 1 trade-in, 1 end of lease turn-in). After working with Lissandro Pitta, another exceptional guy, John was able to clarify how the finance process would work, especially with my credit score being below 600. He was also able to provide additional information/relief regarding my girlfriend's end of lease turn-in as Atamian's inconsistent "professionals" did not want to work with us. We were both able to get in to new cars. John was able to work his magic, provide numbers that would work well with our budgets, and educate us on important factors we needed now and after the deal. This experience was the least stressful I've had at a dealership. I RECOMMEND DOING BUSINESS WITH COMMONWEALTH HONDA IN LAWRENCE, MA!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience

Buying a car isnt easy but Commonwealth does their best to work with you and your budget to make it as smooth and simple as possible. John bent over backwards to get us the lowest possible price during the financing stage of the process. I have never felt so welcomed and taken care of in a dealership! They run a tight ship there and try their best to take the hassle out of the process. What a difference from walking into other dealerships that just want your money and dont care to listen to your concerns about your budget (ahem, atamian.) Our salesman Lissandro was so patient and took the time to make sure we were getting exactly what we wanted. Every anxiety I had going into this process was relieved by the time I walked out of that door.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awesome service, all questions answered.

Great customer service. Answered all questions asked and are extremely patient. Love how they follow up to ensure all is great with purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Luisa, for the nice feedback!

Great service

It was a very easy and smooth process, the sales man helping named Jonathan . Did an amazing job ! Listened to all my needs when looking for the right car .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Karielis, for the nice feedback!

Great service

They were very honest. My car was fixed in a timely manner. Lee was very nice and helpful. I feel very comfortable having my car serviced here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Heather, for the nice feedback!

Excellent in every area!

Everything! I have dealt with Commonwealth for several years, and every visit, whether it's to trade my lease in for a new one, or have the maintenance done on my car, has been awesome! I always recommend Commonwealth to everyone I know who is looking to buy a car! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Karen, for the nice feedback!

Friendly customer service. Clean facility.

Courteous and skilled service. Comfortable waiting area. Clean facility. Helpful staff. Will continue to use Commonwealth for auto maintenance in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Sharon, for the nice feedback!

Service at Commonwealth Motors

Jorge is excellent at what he does. He tries to help me the best he can and that is why I wouldn't change him for anything or anyone else. Thank you Commonwealth Honda and especially Jorge Crespo!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Valerie, for the nice feedback!

Service was great!!

Friendly staff - Buddy was great, he assisted me with all my needs; large, comfortable waiting room; service took less time than they told me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Carla, for the nice feedback!

Great service

Commonwealth's service team have always been courteous, efficient, and clean! I always recommend friends and family to use Commonwealth Motors!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, for the nice feedback!