Skip to main content

Town and Country Toyota

(827 reviews)
Sales hours: 11:00am to 6:00pm
Service hours:
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–4:00pm
Sunday 11:00am–6:00pm Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award

Reviews

(827 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Town and Country Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

I had a great experience deallng with Town & Country's

I had a great experience deallng with Town & Country's internet sales representative, Susan. She was extremely helpful and is why I purchased my Land Cruiser from Town & Country.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Stephan, thank you for sharing your positive experience! We hope to see you soon!

Rodney is the best for customer service!

Rodney is the best for customer service! He is so nice and funny, great personality! Everyone at the dealership is nice and helpful! Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

Hi there, thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!

Excellent experience.

Excellent experience. Met all my expectations. Saleman was superior. Dealership beautiful. About 83 miles from where I live but was worth the drive. Wished my car would have come with automatic start and heated seats and steering wheel but it didn?t and I didn?t realize it till I got home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Linda, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day!

Purchased 2025 Land Cruiser.

Purchased 2025 Land Cruiser. Our salesperson, Rodney Alexander, provided top notch attention to our requirements. He provided prompt responses to our questions. He also addressed each of our requests to our delight.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi there, thank you for taking the time to let us know how we did. We hope you have a great day!

Our buying experience was awesome.

Our buying experience was awesome. Our sales advisor Curtis worked with us from start to finish. Very professional and made our experience fun. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi there, thank you again for taking the time to let us know how we did. We hope you have a great day!

Robert who helped us in process of buying was very nice

Robert who helped us in process of buying was very nice and professional. We planned to buy a used car, but he helped us to get a new car with a great deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi there, thank you again for taking the time to let us know how we did. We hope you have a great day!

Charles P.

Charles P. was my sales representative. I was completely impressed with his professionalism and service. He and his manager worked hard to locate a Rav4 hybrid for me and gave me a fair price for my trade -in. Everyone at Town and Country was very friendly and highly skilled, no aggressive sales. I highly recommend this dealership, can't say enough of their staff from the all the sales person to the finance team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

All the sales staff and managers were helpful and

All the sales staff and managers were helpful and pleasant to deal with. Negotiations were relatively painless. They did what they said they would do. We've bought a number of cars from them over the years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope to see you soon!

Charles Padgett was personable, knowledgeable and went

Charles Padgett was personable, knowledgeable and went the extra mile to help us get the vehicle we wanted. We highly recommend him if you?re looking for a Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Salesman was fantastic.

Salesman was fantastic. Extremely helpful. Went above and beyond. 2 complaints -a crack in the windshield of the used car was not disclosed. The finance guy got very angry and rude when I decided not to buy the extended warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Leila, we regret to hear that you had this experience with us. If you'd be willing to provide more feedback, please reach out to us at (704) 557-0586 so we can assist you further.