Reviews
Needed AC work immediately Kuasi Asante-Ansong led me to
Needed AC work immediately Kuasi Asante-Ansong led me to the service area and got me in same day. Al Condrey worked with me and was so helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kathleen, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Awesome job thank you David M for all your help!
Awesome job thank you David M for all your help! He communicated every step of the way . I will definitely use this location from now on!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Beth, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
I'm a customer of Volkswagen for 16 year and I great
I'm a customer of Volkswagen for 16 year and I great service from everyone. The place it comfortable to wait while the car gets service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Isabel, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Excellent service.
Excellent service. Nate along with drop and pickup personal were very friendly. Timely drop and pickup to Uptown. This saved me a lot of time and could work at office.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Highly recommended them to anyone owning a VW their sales
Highly recommended them to anyone owning a VW their sales and service department is the best I have experienced since dealing with dealerships, and believe me I have dealt withand worked for a car dealership .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Volkswagen of South Charlotte to have earned it. We're looking forward to your next visit with us!
I have been dealing with Volkswagen of Charlotte for
I have been dealing with Volkswagen of Charlotte for nearly 10 years and the same fast friendly customer service has been reliable throughout those years. I've noted my son to the friendly staff at Volkswagen of Charlotte. Mason has been our service advisor for the last few years and you always know what to expect when arriving in the service Bay. I will continue to select this dealership for future vehicles and service related issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Winston, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Mister Spiros was very good and patient seller.
Mister Spiros was very good and patient seller. He took the time to explain everything in detail and made sure we understood. I really appreciated his service and professionalism. Higly recommended !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Serge, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Thanks for the recommendation, and have an amazing day!
Excellent customer service, and they took great care of
Excellent customer service, and they took great care of my daughter?s car. They are up front with all of the work and explain recommended actions with detailed video of your car (which I like).
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jeremy, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Disrespectful service department personnel, car was not
Disrespectful service department personnel, car was not wash as told so and tried pushing extra unnecessary sales. Would not recommend. Disrespectful service department personnel, car was not wash as told so and tried pushing extra unnecessary sales. Would not recommend.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Joseph, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us to share more details about your visit so we can make things right.
Just finished purchasing our fifth car from this
Just finished purchasing our fifth car from this dealership. Kwasi Asante-Asong gets 100 points!!!! He is just awesome
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Barbara, thank you! We take our reviews seriously and are delighted to hear about your visit. At Volkswagen of South Charlotte we are always striving to do better than your last visit.