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Ira Subaru of Danvers

(1,928 reviews)
Visit Ira Subaru of Danvers
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (978) 705-4879 (978) 705-4879
Used (978) 705-4873 (978) 705-4873
Service (978) 705-4871 (978) 705-4871

Reviews

(1,928 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ira Subaru of Danvers from DealerRater.

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From check in to checking out everything went smoothly.

From check in to checking out everything went smoothly. Wait time was very reasonable based upon the service required. Lesley at the counter who handled this was polite, knew her stuff and communicated very well. Would bring my Subaru Outback back there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Lesley here at Ira Subaru! Thank you again, and have a fantastic day!

Scott very helpful in showing me the car and getting it

Scott very helpful in showing me the car and getting it all done in a quick fashion Process easy would recommend to you if looking for a Suburu

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Mark, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

Great service!

Great service! I got a new car and everything went great. I definitely recommend Ira Subaru for getting a new car! I got my car in 2 days, everything great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Cabral, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

The easiest and best sales person I have worked with

The easiest and best sales person I have worked with since purchasing new cars my whole life

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Friendly prompt service.

Friendly prompt service. Clean facility. Lindsey was so helpful to text and let us know when the car was ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lani, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I had an outstanding experience speaking with Matthew.

I had an outstanding experience speaking with Matthew. He throughly explained everything and gives excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Fast, efficient and friendly.

Fast, efficient and friendly. Always consistent and a GREAT experience. Eric was my service rep and he is a gem. Will definitely be going back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very good.

Very good. Clean place well laid out and comfortable if you choose to wait. I got good service at a reasonable price. I recommend IRA Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Great experience with my salesperson, could not recommend

Great experience with my salesperson, could not recommend enough. They made sure to make up for the subpare experience I had with my initial finance department, and I was very happy for it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Habib is a friendly, helpful and knowledgeable sales

Habib is a friendly, helpful and knowledgeable sales person. He understood what I'm looking for and he was efficient and effective to my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.