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Boyd GM Oxford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (478 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–8:00pm 8:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2015 consumer dealer award

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (478 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Boyd GM Oxford from DealerRater.

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These guys will not stand behind a recall from Ford this is the reason I go out of town to purchase any of Ford cars or trucks I have purchased I'm a Ford man all the way l have purchased six Ford vehicles out of town and will never buy one from Boyd!!!

These guys will not stand behind a recall from Ford this is the reason I go out of town to purchase any of Ford cars or trucks I have purchased I'm a Ford man all the way l have purchased six Ford vehicles out of town and will never buy one from Boyd!!!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My husband and I ordered our 2024 Ford Maverick Hybred from Boyd Automotive in July 2023. Throughout the waiting process, Jason kept us informed of the build-status of our vehicle and was very willing to answer our questions. We received delivery of the truck on May 30th. Jason and the team were extremely helpful, made sure everything was just the way we had ordered it, took time to review the truck with us so that driving would be easy. I am the primary driver and just love it! We took off from Durham to Florida for a trip the day after delivery. The truck performed very well then, and has since. I highly recommend Boyd Automotive to anyone looking for a Ford vehicle; in fact, I did recommend to a friend of church already!

My husband and I ordered our 2024 Ford Maverick Hybred from Boyd Automotive in July 2023. Throughout the waiting process, Jason kept us informed of the build-status of our vehicle and was very willing to answer our questions. We received delivery of the truck on May 30th. Jason and the team were extremely helpful, made sure everything was just the way we had ordered it, took time to review the truck with us so that driving would be easy. I am the primary driver and just love it! We took off from Durham to Florida for a trip the day after delivery. The truck performed very well then, and has since. I highly recommend Boyd Automotive to anyone looking for a Ford vehicle; in fact, I did recommend to a friend of church already!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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AJ Taylor sold me my new vehicle. Mr. Taylor is a very nice man, he explained things to me. I had to come back because I forgot on some of the things he had told me. I am telling my friends and family to go to Mr. AJ Taylor. Awesome Man!

AJ Taylor sold me my new vehicle. Mr. Taylor is a very nice man, he explained things to me. I had to come back because I forgot on some of the things he had told me. I am telling my friends and family to go to Mr. AJ Taylor. Awesome Man!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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It was the best experience I have ever had with a dealership. I love my ride

It was the best experience I have ever had with a dealership. I love my ride

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great customer service. Took care of my granddaughter's Mustang key issue promptly. programmed key. We are extremely happy with BOYD.

Great customer service. Took care of my granddaughter's Mustang key issue promptly. programmed key. We are extremely happy with BOYD.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Professional services were provided by all staff members . The purchasing of my vehicle was an awesome experience.

Professional services were provided by all staff members . The purchasing of my vehicle was an awesome experience.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Worst new vehicle purchase ever. Purchased February 26th its April 20th and still no tags. Numerous phone calls and no answer as to why. In the meantime I get to look at my new truck in the driveway. Finally they gave up and sending me the information so I have to go get my own tags. It was delivered to me filthy and no one cared. All they wanted was the sale. What a horrible way to run a business.

Worst new vehicle purchase ever. Purchased February 26th its April 20th and still no tags. Numerous phone calls and no answer as to why. In the meantime I get to look at my new truck in the driveway. Finally they gave up and sending me the information so I have to go get my own tags. It was delivered to me filthy and no one cared. All they wanted was the sale. What a horrible way to run a business.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
1.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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From the first phone call too the moment we drove off the lot. Ever interaction with JW Cox salesman and the finance manager Chuck was great, wonderful and extremely gold star!!! I would highly recommend using them to purchase a vehicle!! We drove over 100 miles to do Business with Boyd

From the first phone call too the moment we drove off the lot. Ever interaction with JW Cox salesman and the finance manager Chuck was great, wonderful and extremely gold star!!! I would highly recommend using them to purchase a vehicle!! We drove over 100 miles to do Business with Boyd

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I was lloking at 2 cars the lady I talked with here could not tell me if they were on the lot. she said inventory changed but he should be able to tell me if they had the cars and couldnt

I was lloking at 2 cars the lady I talked with here could not tell me if they were on the lot. she said inventory changed but he should be able to tell me if they had the cars and couldnt

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Emailed purchase offer several days ago.. I received no response by email or phone call. Very disappointed there was no interest one way or the other.

Emailed purchase offer several days ago.. I received no response by email or phone call. Very disappointed there was no interest one way or the other.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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