Reviews
Clean, welcoming and most of all, on time, explaining all
Clean, welcoming and most of all, on time, explaining all services needed, I will return for my next car service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a great experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
He was very helpful.
He was very helpful. I would be more than willing to use this service again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your trust and your business. Should you have any questions or concerns in the future, we're always here to help. Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
Tam Edmonson and the service staff were friendly,
Tam Edmonson and the service staff were friendly, knowledgeable, professional and helpful. Look forward to doing business with them again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so happy to hear your Mercedes-Benz is back on the road again! Thank you for the wonderful review for Tam — we truly appreciate it! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
Everyone greeted me a warm smile and were friendly.
Everyone greeted me a warm smile and were friendly. They took mt car in right away and completed the service before the estimated time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
Had a discomforting experience when driving -- engine
Had a discomforting experience when driving -- engine light came on -- obviously quite concerned-- went directly to dealer -- an advisor quickly addressed the situation and my concerns -- a part was replaced and was on my way far more expeditiously than expected -- I was very thankful.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Your review means so much to us! We are very pleased that everything went smoothly!!! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
Friendly, quick, and quality service!
Friendly, quick, and quality service! Nice place to wait (and get some work done), or walk down the street to PJs and enjoy some great pancakes while your auto is being cared for.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic 5-star review for Victor, Tam, and for our service team! We look forward to assisting you again soon! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
Met all the expectations.
Met all the expectations. Good waiting area while car is serviced. Courteous staff - from reception to post service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear that your Mercedes-Benz service experience was a success! Thank you so much for the kind review! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
Robert has extensive knowledge of vehicle from a user's
Robert has extensive knowledge of vehicle from a user's POV with much patience to the MB newbies.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review! Our team is dedicated to providing the best possible experience for our customers. We truly appreciate your recommendation and look forward to working with you again soon! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
Tam did a great job in getting my car back in working
Tam did a great job in getting my car back in working order after a failed software upgrade. He kept me informed in how the update was going. I will be back when I have my next problem.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear you had a great experience with the Mercedes-Benz of Princeton service team! Wishing you safe and enjoyable drives — we look forward to seeing you again soon. Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
Everyone is very polite and competent, from the check in
Everyone is very polite and competent, from the check in desk to all of the service reps. They explain in detail what they will be doing to your car. I know my car is in good hands and will be ready for pickup when promised. What more could you want?
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear that your Mercedes-Benz service experience was a great success! Thank you for the kind and thoughtful review — we truly appreciate it! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com