Reviews
Great customer service and attention to deal.
Great customer service and attention to deal. I have serviced my past MB vehicle at MB Princeton for several years and when it was time for a new car, my service advisor Brian recommended I speak with Arno. Arno was a pleasure to work with. He is knowledgeable and professional and guided me expertly through the new vehicle ordering process. Everything went smoothly on the day of purchase. I appreciated the assistance and on boarding given by Richard, he was very knowledgeable about the vehicle and its many functions that were new to me. I am looking forward to many happy miles in my new car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Very detail oriented and made sure I was comfortable with
Very detail oriented and made sure I was comfortable with all of the technology in the vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new Mercedes-Benz, and thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Great Service!
Great Service! Paul Lai our sales representative really is a professional and did a great job in putting together our Mercedes Benz package.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
What a wonderful experience dealing with Paul and the
What a wonderful experience dealing with Paul and the team at Mercedes of z Princeton.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Very nice and organized, every thing went smoothly and we
Very nice and organized, every thing went smoothly and we got our car on time as said by sales representative Ian.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Thank you very much
The sales process was great.
The sales process was great. Easy and smooth. Five stars. The car turned out to be unsatisfactory. 2020 C300 coupe. Crappy car. Zero power. One star The service team did not have a remedy for the sluggish performance. One star The dealer has not offered me a way to get a better car out of the deal.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We are pleased to hear that you had a wonderful purchasing experience with Ian! From sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Please contact us at 609.771.8040 to discuss your concerns further. Thank you
We recently worked with Alex and bought a pre-owned 2020
We recently worked with Alex and bought a pre-owned 2020 E450. It was our second time in working with him, and we are very pleased. His patience, knowledge of the field, and respect for our needs made the process very smooth. I don't have current knowledge of the service department as we get maintenance elsewhere.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Very happy with the courteous, responsive service
Very happy with the courteous, responsive service provided by my salesperson, Arno Orsini. Arno worked with me to find the car I wanted for the price I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to hear this wonderful review for Arno! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
I am completely satisfied with the service on June 16th.
I am completely satisfied with the service on June 16th. Victor, my service rep has taken enough time to explain my car condition and was so friendly during the whole process. There was no unnecessary waiting time and my car was delivered on time as committed. Victor is the best person I have ever dealt with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Victor. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Robert was extremely helpful and kind as he introduced me
Robert was extremely helpful and kind as he introduced me to the new features on my 2020 C Class
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com