Reviews
The concierge service was excellent and answered all my
The concierge service was excellent and answered all my questions. I would recommend their concierge services.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're truly touched and honored by this amazing review. We appreciate you trusting the Mercedes-Benz of Princeton team with all your vehicle buying and servicing needs - it is our pleasure to assist you! Thank you for taking the time to share your feedback, and come back again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
High Fives for Robert Lisi as very professional and
High Fives for Robert Lisi as very professional and personable in handling my request! Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
You are quite welcome Robert! Happy Career!!
Great service I have been a customer for years.
Great service I have been a customer for years. Eep up the good work. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Both Alex and Robert are wonderful.
Both Alex and Robert are wonderful. Alex wa forthright and experienced. Robert helped me navigate through the new computer gadgets in my car. He answered my calls when I had a problem and always had a pleasant demeanor.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the lovely review! We are thrilled to hear that you had a successful purchase experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
You are very welcome!
The staff and customer service representatives addressed
The staff and customer service representatives addressed my needs immediately. Tom my salesman made sure that all my needs were taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your sales and delivery experience with Richard, Tom, and Robert If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Adding to my previous review in May since I just
Adding to my previous review in May since I just remembered that I should mention Mr. Lai and other great people in the sales department. It was an enjoyable buying experience, from when I visited and chatted with Mr. Lai in January to when I picked up my license plate from Lauren. Mr. Lai was particularly helpful in considering several maintenance plans and choosing the most valuable option for me. He also promptly contacted me to answer my questions when I sent feedback about registration progress. Usually, you anticipate the response from the dealer to be slower, after the transaction is completed. Mr. Lai got back to me instantly to resolve my issue. Such small things really add credit to this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
This dealer is fully focused on customer service.
This dealer is fully focused on customer service. The staff always goes above and beyond to help and satisfy the customers!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
An incredibly professional staff that makes the entire
An incredibly professional staff that makes the entire transaction easy and hassle free. The salesman, Arno, is the best I’ve dealt with at any dealership by far. That’s why I’m a repeat customer!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Excellent and professional sales and service experience!
Excellent and professional sales and service experience! Ed Moravek is the best Salesperson we have ever worked with. The service experience is always excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Jeff and the team members in service were wonderful as
Jeff and the team members in service were wonderful as usual! Thanks for all your help!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com