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Mercedes-Benz of Princeton

(5,652 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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I am always super satisfied with everyone at MB

I am always super satisfied with everyone at MB Princeton. I have known Arno in sales for about 25 years and he is totally my go to guy when I need a new car. Jeff, Victor and Brian in service are top notch as well and never disappoints. This time was my first taking in my MB Sprinter RV Winnebago and Andy was the Service Advisor handling these vehicles. Andy matched anyone else I have worked with in the past and was a pleasure to work with. Very professional and he got me in the day after I called to schedule the appointment - and there was no rush. Highly recommended this dealership.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

My entire experience was great.

My entire experience was great. Dale the sales gentleman was the utmost professional, explaining everything, answering my many questions, and being transparent about what was occurring. Robert was great explaining the features of my new car.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your perfect A ++++ review for Dale & Robert ! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I have been to several other Mercedes dealerships and

I have been to several other Mercedes dealerships and none were as professional and pleasurable as Princeton Mercedes. Both Tom and Robert were an absolute pleasure to work with. The purchase experience was organized, comprehensive, quick, and even fun, a description usually missing from most car buying experiences. My wife loves her new GLE and will likely continue in the future using Mercedes Benz of Princeton!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're truly touched and honored by this amazing review. We appreciate you trusting the Mercedes-Benz of Princeton team with all your vehicle buying and servicing needs - it is our pleasure to assist you! Thank you for taking the time to share your feedback, and come back again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Greatly satisfied since purchase of car and for all

Greatly satisfied since purchase of car and for all services thereafter. Nice people with great attitude to customers.

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  • Overall experience 5.0
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Dealer response

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Patient Very knowledgeable Curious and ready to learn

Patient Very knowledgeable Curious and ready to learn more Impeccable appearance and manner Accommodating Dependable follow-through Trustworthy

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your five-star review about your experience with our Sales Team at Mercedes-Benz of Princeton. We are happy you found them to be professional, proactive, and friendly while providing you with a smooth and easy car-buying experience. Congratulations on your new car! We appreciate your business and hope to see you again soon. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Richard Brittingham was exceptionally helpful in

Richard Brittingham was exceptionally helpful in instructing me how to operate my new car. Paul made the purchasing process fast and easy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks you for taking the time to share this phenomenal 5-star review. It makes us so happy to read that our Sales Team provided an attentive and patient experience for you while going through the car-buying process. We want to congratulate you on your purchase, and thank you for your recommendation. We look forward to assisting you again in the future. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Wonderful experience start to finish.

Wonderful experience start to finish. Tom is terrific & Robert was so thorough when he showed me all the features my new 580 has.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are excited to read that our Sales Team was knowledgeable, quick and professional ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Responsive.

Responsive...good service advisor..expensive..would like pick up and return service..will continue to take car there

Rating breakdown (out of 5):
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  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Did the test drive, pretty cool car.

Did the test drive, pretty cool car. The dealer is professional. And the price is ideal.

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  • Overall experience 5.0
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Dealer response

Thank you for leaving the Mercedes-Benz of Princeton with your feedback. It was an absolute pleasure assisting you. We hope to see you again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Pleased with the help and guidance.

Pleased with the help and guidance. Great brand and technology in the GLE, hopeful of a long relationship with mercedes princeton

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com