Reviews
I am always super satisfied with everyone at MB
I am always super satisfied with everyone at MB Princeton. I have known Arno in sales for about 25 years and he is totally my go to guy when I need a new car. Jeff, Victor and Brian in service are top notch as well and never disappoints. This time was my first taking in my MB Sprinter RV Winnebago and Andy was the Service Advisor handling these vehicles. Andy matched anyone else I have worked with in the past and was a pleasure to work with. Very professional and he got me in the day after I called to schedule the appointment - and there was no rush. Highly recommended this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
My entire experience was great.
My entire experience was great. Dale the sales gentleman was the utmost professional, explaining everything, answering my many questions, and being transparent about what was occurring. Robert was great explaining the features of my new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your perfect A ++++ review for Dale & Robert ! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
I have been to several other Mercedes dealerships and
I have been to several other Mercedes dealerships and none were as professional and pleasurable as Princeton Mercedes. Both Tom and Robert were an absolute pleasure to work with. The purchase experience was organized, comprehensive, quick, and even fun, a description usually missing from most car buying experiences. My wife loves her new GLE and will likely continue in the future using Mercedes Benz of Princeton!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're truly touched and honored by this amazing review. We appreciate you trusting the Mercedes-Benz of Princeton team with all your vehicle buying and servicing needs - it is our pleasure to assist you! Thank you for taking the time to share your feedback, and come back again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Greatly satisfied since purchase of car and for all
Greatly satisfied since purchase of car and for all services thereafter. Nice people with great attitude to customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Patient Very knowledgeable Curious and ready to learn
Patient Very knowledgeable Curious and ready to learn more Impeccable appearance and manner Accommodating Dependable follow-through Trustworthy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your five-star review about your experience with our Sales Team at Mercedes-Benz of Princeton. We are happy you found them to be professional, proactive, and friendly while providing you with a smooth and easy car-buying experience. Congratulations on your new car! We appreciate your business and hope to see you again soon. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Richard Brittingham was exceptionally helpful in
Richard Brittingham was exceptionally helpful in instructing me how to operate my new car. Paul made the purchasing process fast and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks you for taking the time to share this phenomenal 5-star review. It makes us so happy to read that our Sales Team provided an attentive and patient experience for you while going through the car-buying process. We want to congratulate you on your purchase, and thank you for your recommendation. We look forward to assisting you again in the future. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Wonderful experience start to finish.
Wonderful experience start to finish. Tom is terrific & Robert was so thorough when he showed me all the features my new 580 has.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are excited to read that our Sales Team was knowledgeable, quick and professional ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Responsive.
Responsive...good service advisor..expensive..would like pick up and return service..will continue to take car there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Did the test drive, pretty cool car.
Did the test drive, pretty cool car. The dealer is professional. And the price is ideal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving the Mercedes-Benz of Princeton with your feedback. It was an absolute pleasure assisting you. We hope to see you again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Pleased with the help and guidance.
Pleased with the help and guidance. Great brand and technology in the GLE, hopeful of a long relationship with mercedes princeton
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
