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Mercedes-Benz of Princeton

(5,649 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,649 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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he is very professional and very much customer focused.

he is very professional and very much customer focused. he is very accommodating to customer needs, delivers what he commits, gives valuable advise

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic 5-star review and for giving our service team such a high rating! Wishing you safe travels, and we look forward to assisting you again soon! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

Aaron did a great job from our first contact to helping

Aaron did a great job from our first contact to helping find the exact car that met our needs. The whole experience was a seamless, no drama experience, ending with a pick up and training session 5 days after our first enquiry. And the car is great.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding A+ review of our sales team! We’re thrilled to hear you’re enjoying your Mercedes-Benz, and we truly appreciate your business. We look forward to welcoming you back again soon! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

Richard is one of the best dealers I have ever worked

Richard is one of the best dealers I have ever worked with. He is extremely knowledgeable, techie , humble, polite and patient person. I purchased a GLC350e, and he went above and beyond to secure a great deal for me by putting in significant effort to ensure I get the best offer possible. Richard is also very prompt in his responses and excellent at multitasking , I had a fantastic experience working with him and would highly recommend him to my friends. It was truly a pleasure working with him. I would like to give 10 on 10 rating.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review! Our team is dedicated to providing the best possible experience for our customers. We truly appreciate your recommendation and look forward to working with you again soon! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

1:1 time spent learning the myriad of features was very

1:1 time spent learning the myriad of features was very helpful. Oleksandr was thorough and very knowledgeable.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear that your Mercedes-Benz sales experience was a great success! Thank you for the kind and thoughtful review for Lauren & Oleksandr! — Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

Friendly staff, great service, fair prices and smooth

Friendly staff, great service, fair prices and smooth process. Paul Lai did a great job. He explained it very clearly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

A/C problem fixed while I waited.

A/C problem fixed while I waited. No issues so far. Plan to use them in the future.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re so happy to hear your Mercedes-Benz is back on the road again! Thank you for the wonderful review for Tam — Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

I was very much impressed with the service experience.

I was very much impressed with the service experience. The staff are friendly, knowledgeable and helpful.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Your review means so much to us! We are very pleased that everything went smoothly!!! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

Everything was fine with service visit,fast and very

Everything was fine with service visit,fast and very efficient! Everyone in the service department was very friendly! Linda was excellent explaining the work to be done and Bryant Randall was great executing the work to be done, He is without a doubt the finest Mercedes Technician! ,

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your stellar review! We truly appreciate your business and are excited to assist with any questions you have about your Mercedes-Benz. Thank you for choosing Mercedes-Benz of Princeton! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

Aaron was very easy and professional to work with in my

Aaron was very easy and professional to work with in my purchase. Victor was the same in service. Enjoyed the concierge tutorial.. I recommend this dealership for any new purchase of a Mercedes Benz. Thank You!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear you had a great experience with the Mercedes-Benz of Princeton service and sales teams! Wishing you safe and happy motoring— we look forward to seeing you again soon! - Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

Everyone I came in contact with during my service visit

Everyone I came in contact with during my service visit was pleasant, quick and curtious.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re so happy to hear your Mercedes-Benz is back on the road again! Thank you for the wonderful review for Nick and Rachel — we truly appreciate it! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com