Reviews
Great place and amazing folks.
Great place and amazing folks. Not salesy at all. Would visit again. Thanks Alex, Robert.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're truly touched and honored by this amazing review. We appreciate you trusting the Mercedes-Benz of Princeton team with all your vehicle buying and servicing needs - it is our pleasure to assist you! Thank you for taking the time to share your feedback, and come back again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Professional, reliable, true to their word, punctual,
Professional, reliable, true to their word, punctual, courteous just an overall pleasure to do business with
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Mercedes-benz brand service is always so professional and
Mercedes-benz brand service is always so professional and rigorous. Will promptly remind customers to carry out maintenance. Ensure the safety of the car, so that customers can drive at ease。
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your super feedback! Thanks again for the 5 Star recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
My service advisor Jeff Hirtler never fails to treat his
My service advisor Jeff Hirtler never fails to treat his customers with respect and provide a courteous, knowledgeable service experience. His communication is excellent and he always explains exactly what needs to be done with my vehicles. This guy is an absolute asset to this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the lovely review! We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Prompt and competent service, exceeding my expectations.
Prompt and competent service, exceeding my expectations. Jeff explained fully as the repair work progressed, and kept on schedule. I was very pleased and will return again as a regular customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
I brought the vehicle in to solve a whining noise and
I brought the vehicle in to solve a whining noise and they diagnosed the problem and repaired it!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Today, I purchased another MB with Alex Shaparin.
Today, I purchased another MB with Alex Shaparin. Alex initiated my order last summer and tracked the progress of this vehicle from planning to delivery. Well executed with minimal effort on my part.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Ian and Rich are both good ambassadors.
Ian and Rich are both good ambassadors. I bought my 2023 GLE in January and because of the customer service we received from both Ian and Rich, my wife returned to order hers. Proud and pleased to work with both Ian and Rich.Excellent service 👏👏
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Ian. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Very straight forward to deal With .
Very straight forward to deal With . First over the phone and then in person at the dealership , both Alex and Rich were great !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Mercedes-Benz, and thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Arno and Robert were great to work with!
Arno and Robert were great to work with! Arno went out of his way to make sure the car was perfect and that we got a great deal. Arno was clear and transparent through the whole process. Robert was very thorough and knowledgeable about the car and get us set up quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com