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Mercedes-Benz of Princeton

(5,654 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,654 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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My total experience from the moment I walked into the

My total experience from the moment I walked into the door was fabulous and wonderful. I was not sold a car I brought a car. They handle everything and I have never felt more pleased with my experience with purchasing a new car. Thank you Alex for the time spent purchasing the vehicle. Thank you Robert for showing us all the bells and whistles the car has and make sure we are comfortable in the car. And thank you to the rest of the team that played a part in satisfying us beyond word and being so welcoming into the showroom. Thank you James

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

The experience was excellent, It was a smooth process.

The experience was excellent, It was a smooth process. Robert is very professional, efficient and thoughtful. He went over all the details of the new car and helped me set up before pulling out. I really appreciate it!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Very easy transaction despite coming from out of state.

Very easy transaction despite coming from out of state. Vasil and Robert were great. The vehicle was as pictured and flawless.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Last May in 2022 , I purchased my first Mercedes vehicle

Last May in 2022 , I purchased my first Mercedes vehicle from Paul. After learning that Mercedes was unveiling the new GLC300 this May, I was excited to visit again with Paul. The vehicle is a total redesign and equipped with the latest technology. Needless to say, it's a vehicle in high demand. However, Paul assured me that when my particular exterior and interior color combo that I requested became available, he would be sure to contact me. It was but a few days later when I received his call letting me know my vehicle was on the lot! After a short sit down to review the numbers, I was the proud owner of the elegant GLC300. Before driving off, Robert, the new car technician was more than accommodating, making sure to explain all of the features of my vehicle both inside and out. When I did drive off, I felt they combined to create the most satisfying car buying transaction that I've ever experienced. And yes, I would highly recommend this dealership, in particular Paul and Robert. In todays customer service industry, they certainly proved to be a most pleasant breath of fresh air!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your perfect, top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

My first visit for service on my Mercedes A class was

My first visit for service on my Mercedes A class was completely satisfactory. Linda explained the service to be done and kept me informed. Service was completed in a timely manner.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Excellent Dealership, Puneet has been great, felt no

Excellent Dealership, Puneet has been great, felt no pressure. No unwanted sales pitch. The process is as elegant as it should be.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Linda is the best and the driver who drove me back and

Linda is the best and the driver who drove me back and forth was great too!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the lovely review for Linda! We are thrilled to hear that you had a successful experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Professional serviceand attention to the small things.

Professional serviceand attention to the small things. Comes off very straightforward and honest. Would buy here again.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your review means a lot to us! We are very pleased that everything went smoothly!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

This is the first time I brought my car to this

This is the first time I brought my car to this dealership. I was impressed with the whole experience, from making the appointment, to communicating with them while they had my car, to picking it up (having been washed and cleaned).

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Fast scheduling.

Fast scheduling. Prompt service. Friendly staff and nice waiting area. I'll be back again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com