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Mercedes-Benz of Princeton

(5,656 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,656 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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Alex is great salesperson.

Alex is great salesperson. Very knowledgeable, and low pressure. Good experience purchasing a great car.

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  • Overall experience 4.0
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Dealer response

Thank you for your fantastic review for Alex! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Long time customer very pleased with professional and

Long time customer very pleased with professional and courteous service. Service department goes out of their way to make the customer have a great experience

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Very satisfied and proud of my new ownership.

Very satisfied and proud of my new ownership. Good all round. Thanks thanks thanks very happy

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review for Richard! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

We always feel like family when we walk in to the

We always feel like family when we walk in to the dealership. My family has purchased 6 vehicles and we are extremely happy with the experience. Salesman Paul Lai took care of me going out of his way to make sure I ended up with a great vehicle. He has made each one of my purchases easy and the reason I continue to return to Mercedes Benz of Princeton. Robert was a pleasure to work with. He walked me through a lot of features in a way that was very straightforward and easy to understand. He made himself available by email phone or text and has helped me get fully-comfortable with the features of my new Mercedes.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Professional first class service all the way around from

Professional first class service all the way around from the greeting at the door to sales and tech support. Arno is a pro.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

The service department is excellent.

The service department is excellent. Everything is well explained, they keep in close contact with you and the work is always well done.

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  • Overall experience 5.0
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Dealer response

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Good service, no nonsense, good communication.

Good service, no nonsense, good communication. Paperwork done quickly. Overall very positive experience with Mercedes of Princeton

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  • Overall experience 5.0
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Dealer response

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Vasil. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Excellent customer service.

Excellent customer service. Very knowledgeable staff. Service team communicates and works with customer needs. Highly recommend

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Honestly it was great experience with whole team at MB

Honestly it was great experience with whole team at MB Princeton! I'm going to recommend this dealership to all my friends and partners.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the lovely review! We are thrilled to hear that you had a successful purchase experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert was extremely knowledgeable, friendly and was able

Robert was extremely knowledgeable, friendly and was able to explain the features of our vehicle in an easy to understand way. Robert is an asset to the dealership.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our sales department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com