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Mercedes-Benz of Princeton

(5,656 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,656 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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Once Allen took over the scheduling, the Diesel Upgrade

Once Allen took over the scheduling, the Diesel Upgrade went so smoothly, A loaner vehicle was made available and very useful. The Diesel Upgrade process took two iterations but the end result is an upgraded E 250. We are very happy with the final outcome.

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  • Overall experience 5.0
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Consumer response

Well done

Victor made the process quick and transparent.

Victor made the process quick and transparent. Gave me all available options, and discounts available to make the service affordable and reliable

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  • Overall experience 5.0
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Dealer response

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Service was excellent.

Service was excellent. No issues. Car feels great. Victor was so nice. I’ll definitely come back for the next service.

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  • Overall experience 5.0
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Dealer response

Thanks for your perfect, top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Excellent staff everyone was very knowledgeable.

Excellent staff everyone was very knowledgeable. Our salesman was very helpfull. Richard Brittingham explained the car and was very helpful.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for your confidence in our sales team! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

The after-sales service is very kindly and carefully

The after-sales service is very kindly and carefully teach how to use the function. Let me like here!

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  • Overall experience 5.0
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Dealer response

Thank you for the kind words for our sales department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Linda and her team are very professional, helpful and

Linda and her team are very professional, helpful and courteous. They fixed the problem quickly and kept me informed. The sales staff especially my dealert, Paul L is great as well.

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  • Overall experience 5.0
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Dealer response

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Me. Robbery is very patient and clear to teach me how to

Me. Robbery is very patient and clear to teach me how to operate my new vehicle.

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  • Overall experience 5.0
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Dealer response

Your review means so much to us! We are very pleased that everything went smoothly. Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Excellent service.

Excellent service. The customer is always first and it is well appreciated. Keep up the excellent job!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for your super feedback! Thanks again for the 5 Star recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Linda Tague the service coordinator was so helpful and

Linda Tague the service coordinator was so helpful and took care of me right away without an appointment.

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Dealer response

Thank you. We're so happy to have earned your great service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Everyone was so professional.

Everyone was so professional. They were very accommodating - I felt I could trust the team. I cannot say enough good things about Brian (service) and Arno (sales).

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Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we exceeded your expectations. Thank you again for choosing Mercedes-Benz of Princeton; we look forward to having you as one of our valued customers for many more years to come! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com