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Mercedes-Benz of Princeton

(5,656 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,656 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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We had the best experience in car purchasing/leasing with

We had the best experience in car purchasing/leasing with Puneet Kapoor. He was refreshingly honest with us. His approach to us was natural, and not a high pressure sales person. You are lucky to have Puneet on your team as a sales professional.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

We have been fortunate enough to purchase 5 vehicles from

We have been fortunate enough to purchase 5 vehicles from Tom Jr. Purchasing a car is not a chore, it is a pleasure! Robert's explanation of the vehicle and its many features was extremely helpful and fun instead of overwhelming

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your perfect, top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Puneet was an excellent sales person.

Puneet was an excellent sales person. Very upfront no hidden fees and was very pleasant to deal with. We will definitely come back to see him!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Great!

Great!!! Very professional and takes time explaining the different features. I would highly recommend this place

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I cant say enough about this dealership and its staff.

I cant say enough about this dealership and its staff. Tom is always the utmost professional and Robert explains everything in terms that I understand. Thank you so much!! Its always a pleasure!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

The team in Service is OUTSTANDING!

The team in Service is OUTSTANDING!!! Andy Horne is our assigned advisor and we could not be happier with his professionalism and communication.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your super feedback! Thanks again for the 5 Star recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

The sales and support members are professional and

The sales and support members are professional and helpfully. They are excellent brand ambassadors! Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Extremely pleased and lucky to have Dale Cook as my

Extremely pleased and lucky to have Dale Cook as my salesperson. Totally pleasant experience. Very satisfied.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your perfect, top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Overall fine and made situation better.

Overall fine and made situation better. The Service departmental could have been better, but An explanation of our glc3 and help by Richard with most of our issues made it more barable and easy to know.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free purchasing experience, and it is wonderful to hear that this was reflected in your time working with Richard. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Good service.

Good service. Very attentive to our needs after the purchase. I appreciate how they send the relevant info I request when I call in for support on the vehicle. something even fortune 50 companies struggle hard to provide. Its simple attentive support to whatever needs we have is what keeps companies like Mercedes-Benz of Princeton relevant and ahead of others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com