Reviews
I had an excellent experience with the service
I had an excellent experience with the service department. The receptionist staff were very pleasant and welcoming, making the check-in process smooth and hassle-free. A special thanks to Service Advisor "Victor Rivera" for his professionalism and clear communication throughout the service. The team exceeded my expectations, and I will definitely be returning. Highly recommended!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your perfect A ++++ review for our team! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Excellent services from beginning to end.
Excellent services from beginning to end. Everyone was great. My manager Linda is a wonderful, helpful staff member. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Great service very professional Miguel Cruz is an
Great service very professional Miguel Cruz is an exceptional service representative and a real creditto
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your stellar review! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Friendly, courteous, knowledgeable and responsive, all
Friendly, courteous, knowledgeable and responsive, all qualities required for a service professional. Nick made sure that the issue with my CLE was resolved to my complete satisfaction. During the process he kept me informed by text messages and made sure that my car was returned to me washed and in perfect condition. He even followed up with me the day after to make sure that everything was to my complete satisfaction.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your exceptional review! We greatly value your business and assisting you with any inquiries regarding your exquisite new Mercedes-Benz. We are honored to have you as part of the Mercedes-Benz of Princeton family. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Such a great experience everyone was so helpful and nice
Such a great experience everyone was so helpful and nice with my service appointment would recommend this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing this wonderful feedback about our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
I was really satisfied with my service in all
I was really satisfied with my service in all Departments. Thank you!! I will come back..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review. We're so happy to have earned your "Five Star" sales review for Arno, and Robert! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Rob is extremely knowledgeable and patient.
Rob is extremely knowledgeable and patient. Went over vehicle without rushing me and allowed time for follow-up questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with us. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Great overall experience from working with the salesman,
Great overall experience from working with the salesman, to paperwork, to receiving, and most importantly learning all the features.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for posting your positive review for Mercedes-Benz of Princeton!!!~ It was an absolute pleasure assisting you. We hope to see you again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
I recently took my car for a service.
I recently took my car for a service. Andy was incredibly knowledgeable and friendly, Very satisfied with all the services. Highly recommend 🚗👍
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing your review for Brian, Andy, and our Service Team! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Always have the best experience with Paul Lai.
Always have the best experience with Paul Lai. He has been my rep for twenty years. Paul’s customer service, attention to detail and courtesy is wonderful and he is the reason I come to MB Princeton to buy my cars. Also, the staff at the dealership are very helpful and a pleasure to deal with. Thank you Paul for all your help!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like yours really keep us motivated! Our team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit at Mercedes-Benz of Princeton! Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com