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Mercedes-Benz of Princeton

(5,647 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,647 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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Nick made the experience a great one.

Nick made the experience a great one. Helped me out with everything left me with a great impression of Mercedes Benz.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a great experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Oleksandr was very patient and informative.

Oleksandr was very patient and informative. He gave a very detailed explanation of the car's features. I appreciated the follow e-mail asking if I need any further help.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your stellar review for Dale and Oleksandr!~ We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Timely, responsive and a great job on the issue at hand.

Timely, responsive and a great job on the issue at hand. Service with a smile is a good thing.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Delivering outstanding customer care with a smile is our top priority! Thank you for your business, and we look forward to seeing you again in the future! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Pleasant and informative.

Pleasant and informative. Very detailed explanation of car features. Immediately followed up with answers to any questions we had.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Alex provided great review of all the features of the

Alex provided great review of all the features of the car. Very friendly, professional and detail oriented. We look forward to chat with Alex if we have any further questions.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

the service technician was very knowledgeable and the car

the service technician was very knowledgeable and the car was ready that afternoon. the car was also cleaned.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the lovely review! We are thrilled to hear that you had a successful experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

A very honest dealer who actually encourages his salesmen

A very honest dealer who actually encourages his salesmen to care about the customers and give them a good deal.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful sales review! Thanks for visiting Mercedes-Benz of Princeton - we look forward to seeing you again next time!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Arno, as has been the case for the past 12 years, and so

Arno, as has been the case for the past 12 years, and so many cars, is just the best. And Rick knows MB inside out, and can explain every feature in every car in ways that really connect. Five stars!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Received Excellent service, great price No haggling

Received Excellent service, great price No haggling courteous and knowledgeable Would recommend highly to my friends and family

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

We recently purchased a Mercedes CLE 450, and the

We recently purchased a Mercedes CLE 450, and the experience at Princeton dealership was outstanding. Puneet Kapoor, our salesperson, made the difference yet again. Having purchased from him in the past, we knew we were in good hands. Puneet's in-depth knowledge, fair comparison of competing cars, and his passion for this new CLE model's merits were instrumental in our decision. From the first test drive to driving home, Puneet's guidance and genuine commitment to ensuring we got the right vehicle were commendable. He never comes across as a car salesperson but as a totally fair guide. Adding to this stellar experience was Robert, who handled the post-purchase feature explanation. Robert is exceptionally knowledgeable, patient, and a true professional. He ensured we understood the technology and features so well that, by the time we drove away, we felt like experts ourselves. His dedication and attention to detail stood out from any experience I've had with other luxury brands. Thanks to Puneet and Robert, purchasing this Mercedes was seamless, informed, and enjoyable. Five, well-deserved/earned stars for both. Mercedes is clearly not just about cars, but also about an elevated ownership experience. Kudos to the team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredible review for Puneet & Robert! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com