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Mercedes-Benz of Princeton

(5,648 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,648 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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I have been with this company for over 20 years and they

I have been with this company for over 20 years and they are the best.Jeff is doing an excellent job who happens to be my service person.I will always take my car for service at there and my next car will be a Mercedes.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your perfect A ++++ review for our team! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Very efficient and professional.

Very efficient and professional. Took my car in promptly at my scheduled appointment time and service rep kept me current as to status of maintenance work being performed.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Richard was tremendous help with Apple catplay and

Richard was tremendous help with Apple catplay and connecting the phone. So pleased with our GLE350

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive 5 Star review for Richard, and for giving our dealership such a high star rating! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

My experience with Alex Shaparin and Richard Brittingham

My experience with Alex Shaparin and Richard Brittingham was excellent. Alex was my primary agent and he was quick, friendly and very professional. I felt welcome at all stages of our interaction, from the initial emails to the purchase. Richard did a fantastic job welcoming us at the railway station when we arrived, explaining the functions of our be car, and following up with us on our potential remaining questions. I worked with several MB and BMW dealerships before and it was my best experience so far.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

My experience was made so easy by my salesperson Puneet

My experience was made so easy by my salesperson Puneet Kapoor… I would def recommend this dealership because of Puneet…. He was very thorough and patient with this nervous purchaser… thank you again

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your stellar review for Puneet and Robert! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I traveled 100+ miles to pick up my GLC from MB of

I traveled 100+ miles to pick up my GLC from MB of Princeton and Vasil made everything super easy. He is great to work with and highly recommended.

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  • Overall experience 5.0
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Dealer response

We are thrilled to hear that you had a great experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

All my qustions where answered.

All my qustions where answered. Jeff worked with me to provide what is best for the car at the time of service and what should be expected or needed in the future.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive 5 Star review for Jeff, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

We were very impressed by the professionalism of the

We were very impressed by the professionalism of the team, specially Tom, who took us through a thorough yet easy process. We are delighted by the experience

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this wonderful feedback for Tom and Robert. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Unforgettable experience!

Unforgettable experience! Treated with respect and our problems listened to. Would trust princeton with fixing my car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your wonderful review for Richardt. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Horrible took forever for a part to come in.

Horrible took forever for a part to come in. Never received a call. They couldn’t give me a loaner because I didn’t get my car from the dealership. Told me my car would be fixed in one day. I received a call stating my car wouldn’t be fixed. After I spoke with a supervisor they then started working on my car. I am not happy with the way I was treated.

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  • Overall experience 1.0
  • Does not recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We appreciate, and are grateful for your continued loyalty at our service center. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable, trustworthy vehicle servicing experience. Thank you so much for sharing! Please contact us at 609.771.8040 to discuss your concerns further. Thank you