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Mercedes-Benz of Princeton

(5,648 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,648 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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This was probably the fourth vehicle Doug has assisted me

This was probably the fourth vehicle Doug has assisted me with. Doug's ability to anticipate my needs and preferences makes the vehicle acquisition process so easy. He accommodated all of my requests and answered all of my inquiries. This transaction was a little different as the vehicle was for my elderly parents. Doug's guidance and patience was incredibly helpful. Richard also took plenty of time to carefully and thoroughly demonstrate the vehicles features on delivery.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Providing outstanding customer care with a smile is always a top priority!~ Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

We've dealt with Doug since 1986.

We've dealt with Doug since 1986. We think it has been at least 7-8 cars. It was a pleasure to deal with Robert today. He had the expertise and patience to review all that we needed to know about our new car. Every question was answered with knowledge and confidence. We know that should there be any additional concerns he will be there to assist us.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a great experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

They are always professional.

They are always professional. The staff is extremely well trained and appointments are always on time.

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  • Overall experience 5.0
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  • Came in for service or repair
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Dealer response

Congratulations, and good luck with your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Received a very thorough walk-through and was very

Received a very thorough walk-through and was very helpful in getting to know the car

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Aaron was professional and a good listener and Richard

Aaron was professional and a good listener and Richard was a big help in setting up the car for us to get the most use out of it possible.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this wonderful feedback for Richard. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Vassil C at MB Princeton is great - transparent and

Vassil C at MB Princeton is great - transparent and efficient!! I have bought 3 cats from him over the years and every time he has exceeded my expectations!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

The best place (we were at least in 5, in MD, NY, PA and

The best place (we were at least in 5, in MD, NY, PA and NJ) and Alex is the best manager. What I like the most is he respects customer's time. The only con - he is so interesting person, but we only talked about cars.... He helped us with the purchase and suggested lovely way to get to Princeton. We drove the new car back to MD. Everything was fast and easy. The place has very high business standards and good business atmosphere. My husband and I liked Alex's assistant, Richard Brittingham - a very young man, but already a brilliant professional.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this wonderful feedback about our sales and concierge team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I had a great experience at Princeton Mercedes dealing

I had a great experience at Princeton Mercedes dealing with Vasil . He helped me to find the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. Thank you !

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your exceptional review! We greatly value your business and assisting you with any inquiries regarding your exquisite new Mercedes-Benz. We are honored to have you as part of the Mercedes-Benz of Princeton family. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

We are returning customers and will do it again with Alex

We are returning customers and will do it again with Alex S! Knowledgeable and helpful, give him a lot credit for his patientce with us

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your kind words truly inspire us to elevate our service. At Mercedes-Benz of Princeton, we are dedicated to crafting an unparalleled client experience, and we are delighted to know that our efforts resonated with you during your visit. Thank you for your gracious feedback. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I live in Cherry Hill and drive all the way to Princeton

I live in Cherry Hill and drive all the way to Princeton Mercedes because of their service!

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  • Overall experience 5.0
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Dealer response

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com