Reviews
Mercedes Benz of Princeton service dept is top notch.
Mercedes Benz of Princeton service dept is top notch. They communicate with exactly what does and doesn’t need to be done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your perfect A ++++ review for our service team! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
Receptionist was nice.
Receptionist was nice. Tam is a good agent . One of my tires got a nail. They patched the tire . I am happy that doesn’t have to replace tires.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
I just got into my second lease and I’m loving everything
I just got into my second lease and I’m loving everything about my new vehicle!! The folks at Princeton Mercedes were awesome and very attentive to all my needs and concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear that your Mercedes-Benz sales experience was a great success! Thank you for the kind and thoughtful review for Puneet, Mija, & Robert! — Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
I am very happy with the sales service from Vasil &
I am very happy with the sales service from Vasil & Robert. They made our first experience with Mercedes-Benz smooth & seamless. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that you had a great experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
I recently had maintenance and warranty work performed on
I recently had maintenance and warranty work performed on my 2020 Mercedes GLE 450 at Mercedes of Princeton. The Service Department and Service Advisor, Jeff Hirthler, were excellent! The scheduling process and loaner car arrangements were handled smoothly by Jeff. The actual service work completely fulfilled my expectations and was performed correctly the first time. I highly recommend Mercedes of Princeton for servicing of Mercedes vehicles!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
The dealership is efficient with customer service is a
The dealership is efficient with customer service is a priority. I worked with Tam at MB Mercedes in Princeton and he explained the service required in detail. I received a loaner and as the work was being done he continually kept me informed.and i was completely satisfied with the work done on the car. I would recommend that service department to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so happy to hear your Mercedes-Benz is back on the road again! Thank you for the wonderful review for Tam — we truly appreciate it! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
Everything is smooth.
Everything is smooth. I wish it is more transparent regarding how the monthly payments are calculated for the lease program. Do you use certain interest rate? If you do, what is the interest rate?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
I recently purchased an AMG GT 4-door from Arno at MB of
I recently purchased an AMG GT 4-door from Arno at MB of Princeton, and the experience was exceptional. I saw the car posted online, reached out to Arno, and he was able to provide more specific details and texted additional photos. The car met every specification he described—if not exceeding them. He offered me a very competitive price w/ a full CPO warranty; it was clear that he was familiar with this car and the market for these cars in general. When I arrived, Arno had everything ready. He and his team processed the paperwork while I familiarized myself with the car, making the entire process feel effortless on my part. The car has been a joy ever since! Arno is a consummate professional who genuinely respects his clients’ time. I appreciated his straightforward approach and market expertise. He was such a pleasure to work with we have named the Mercedes teddy bear after him (if you know, you know). I highly recommend working with Arno if you are looking for a top-tier car-buying experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your thoughtful feedback! It means a great deal to us. At Mercedes-Benz of Princeton, our team is committed to delivering an outstanding experience for every client, and we’re delighted to know your visit reflected that. Your support is truly appreciated! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
Nice people.
Nice people. Happy with their service. Recommend. Thank you for the experience. All of he best
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear that your Mercedes-Benz sales experience was a success! Thank you so much for the kind review — it truly means a lot to us! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
He is very knowledgeable and helpful for introducing all
He is very knowledgeable and helpful for introducing all the functions to me. I am very impressed by how he showed me the rear vew camera
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review! Our team is dedicated to providing the best possible experience for our customers. We truly appreciate your recommendation and look forward to working with you again soon! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
