Reviews
Tam was an excellent service advisor.
Tam was an excellent service advisor. Anytime I texted him he responded immediately with updates.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your amazing 5 star review for Tam means so much to us! We are very pleased that everything went smoothly!!! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
Thanks for your help with understanding all the great
Thanks for your help with understanding all the great features that the 2025 GLE has! A great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your stellar review! We truly appreciate your business and are excited to assist with any questions you have about your all-new Mercedes-Benz. Thank you for choosing Mercedes-Benz of Princeton! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
I was very satisified with my service.
I was very satisified with my service...Tam was responsive, communicated well and thorough! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your trust and your business. Should you have any questions or concerns in the future, we're always here to help. Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
Customer service is excellent from all dealer
Customer service is excellent from all dealer representatives in touch with clients as soon as check-in at the entrance office. Terrific courtesy and communication from arrival until completion of the job scheduled to be done that day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your amazing 5 star review for Nick means so much to us! We are very pleased that everything went smoothly!!! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
Experience was great, brought my car in without any
Experience was great, brought my car in without any appointment they still took it with no problem. Fixed it period very professional customer service-oriented.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your perfect A ++++ review for our team! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
Communicated well.
Communicated well. Kept in constant contact with updates. Very satisfied with this dealership. Andy the service manager was extremely helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear that your Mercedes-Benz service experience was a great success! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
Excellent service!
Excellent service! Very helpful staff.. nice showroom & love the Mercedes cars. Was very happy with our last car as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear that your Mercedes-Benz sales experience with Robert and Aaron was a success! Thank you so much for the kind review — it truly means a lot to us! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
I guess they don’t know what “appointment” means?
I guess they don’t know what “appointment” means?! I had an appointment for routine service on Wednesday. Dropped my car off at 8am - three days later and my car STILL has not even been looked at. No information as to when it will be! Why even have appointments when they mean nothing! If something has to be fixed and parts ordered, I’m looking at a few more days. This is unacceptable. Of all the dealerships I’ve dealt with MB of Princeton is one of the worst!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for being a valued customer. We truly appreciate your loyalty and the opportunity to serve you. Our goal is always to provide a dependable and positive experience, and we’re grateful you took the time to share your feedback. If you’d like to talk further, please give us a call at 609-771-8040.
I have been dealing with Arno Orsini at Mercedes Benz for
I have been dealing with Arno Orsini at Mercedes Benz for the past 20 years and he has always gone above and beyond and Robert Lisi was exceptional in his explanation of everything regarding my new car. I would not hesitate to refer both of those gentlemen.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We truly appreciate your trust and your business. Should you have any questions or concerns in the future, we're always here to help. Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com
I found Princeton Mercedes Benz to be a nice dealership.
I found Princeton Mercedes Benz to be a nice dealership. Nick Aberin was great. Nick was in communication with me throughout the entire service process. Nick was compassionate, respectful and very detail oriented, which I definitely can appreciate. Everyone that I have interacted with have been very patient and kind.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com