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Mercedes-Benz of Princeton

(5,648 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,648 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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My experience with Mercedes-Benz of Princeton was

My experience with Mercedes-Benz of Princeton was excellent. Vasil was straightforward, helpful, and made the whole process extremely pleasant. Robert's tutorial on the car was extremely helpful. Overall, a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you. We're so happy to have earned your "Five Star" sales review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

The service department has always been professional to me

The service department has always been professional to me . Explained all that is necessary to be repaired- reasons and costs. Andy Horne is the best service representative , always respectful and spends the time to explain what needs to be done and why. He is one of the main reasons I drive almost an hour to have my van serviced at Princeton Mercedes.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for your review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert Lisa was an amazing help in teaching us how new

Robert Lisa was an amazing help in teaching us how new car works. Very knowledgeable. Great experience at MB of princeton Tom Knoblock made our experience one that was worth mentioning. We plan to share our referral to friends. Great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

The service as usual was top notch.

The service as usual was top notch. They were able to squeeze in an appointment to replace an old battery. Fixed it before it got worse.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your perfect A ++++ review for our service team!! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

WORKING WITH JAKE KIESLER MAKES IT A SMOOTH PROCESS.

WORKING WITH JAKE KIESLER MAKES IT A SMOOTH PROCESS. HIS PROFESSIONALISM AND KNOWLEDGE PUTS YOU GUYS AHEAD OF THE GAME. YOU ARE LUCKY TO HAVE HIM. THANKS.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I’ve been using this dealership for ten years and I

I’ve been using this dealership for ten years and I appreciate the professionalism and integrity of my service manager Brian M. I feel like my car is in good hands under his care.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the lovely review for Brian! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert was very informative.

Robert was very informative. He shared his knowledge in the set up of the MBux infotainment system very clearly. Also, he was very pleasant

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your 5-Star praise and kind comments about your sales experience with Paul & Robert. We thank you for your loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Everyone at the dealership is very professional and

Everyone at the dealership is very professional and helpful. Made us feel completely taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to read this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert Lisi went out of his way to help me out with

Robert Lisi went out of his way to help me out with setting up the app on my phone and connecting it to my car. Thank you for your help Robert, and wish you all the best.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Awful client experience do not purchase a vehicle or

Awful client experience do not purchase a vehicle or anything from them. It is sure to over priced and if you look to trade in they act like your car is worthless. Do not do business with them

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate, and are grateful for your continued loyalty. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable, trustworthy vehicle purchasing experience. Thank you so much for sharing! Please contact us at 609.771.8040 to discuss your concerns further. Thank you