Skip to main content

Mercedes-Benz of Princeton

(5,649 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,649 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

Want to share your experience with this dealership?

Write a review

Very professional sales people.

Very professional sales people. Informative and patient with clients. Honest & takes time to explain different options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Aaron was excellent, I could not ask for a better sales

Aaron was excellent, I could not ask for a better sales person than him, I have had many interactions with car salesmen over my lifetime, I can honestly say, he was by far number one. Thank you Aaron.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Super easy to deal with… my first MB (after decades of

Super easy to deal with… my first MB (after decades of buying Audi) and I couldn’t be more pleased with my purchase. Robert explained everything to me in my new E350.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you. We're so happy to have earned your "Five Star" sales review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Good experience at this dealer.

Good experience at this dealer. The staff there are friendly, and the location is Convenient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I was just recently in a crash that totaled my car and

I was just recently in a crash that totaled my car and still stressed about the whole situation and were glad that the process of purchasing this car was easy and uncomplicated. We felt welcomed right away with all our inquiries answered. We didn’t feel pressured or rushed and we were given enough information we needed to make a decision. I would gladly refer this dealership to friends and family. Arno Orsini is a pleasure to deal with and exceptional at what he does. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Reviews like yours really keep us motivated! Our team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit. Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Victor very professional and considerate.

Victor very professional and considerate. When I made an appointment for service I requested a loaner car. The day of my appointment Victor saw that they had issued me a SUV and knew I preferred a sedan. He immediately changed the loaner to a sedan which I am more comfortable driving.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your service experience with us! We're happy to hear it went well and truly appreciate your feedback! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Dale was the most down to earth sales representative.

Dale was the most down to earth sales representative. Very professional and kind. The journey for purchase was not rushed or coerced. Not once did he try to oversell or push options. Great experience. Richard knows the vehicle options and helped us configure our individual profiles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. It's really a pleasure to hear that our team was very professional and you received great customer service. Thanks again! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Great service!

Great service! No hidden fees! Whatever I was promised is exactly what I got. Will come back in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and your review. We're happy to hear our team was able to serve you and demonstrate our commitment to impeccable service. If there is anything we can assist you with in the future, please let us know!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I had a difficult mechanical issue that required

I had a difficult mechanical issue that required escalation within the MB engineering section. Brian McCoy was on it every step of the way. He was responsive, pro active, provided regular updates and saw the matter through to a successful resolution. And, he and the dealership followed up after service to ensure everything was working properly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your kind remarks about working with our team. It's so nice to hear that you left our dealership feeling good and you appreciated our integrity and professionalism. Thanks for the terrific recommendation as well. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Came to Mercedes first time to buy a car.

Came to Mercedes first time to buy a car. I'm only 22years old and I think the others Sales Representative don't think I was Serious About the purchase. The only and first sales representative that talk to me was Paul. He really takes me seriously and was very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredible review for Paul! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com