Reviews
Arno and Robert were excellent.
Arno and Robert were excellent. Very professional. No stress, no hassle. No pressure. We love the vehicle, our first Mercedes Benz
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic sales feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
I walked into to Princeton Mercedes for a minor technical
I walked into to Princeton Mercedes for a minor technical help. Robert Lisi came out twice to help and find a resolution within 15 minutes and I was on my way. I will give Robert and the dealership 10/10 as I didn’t even buy my car from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Robert did an outstanding job walking us through the many
Robert did an outstanding job walking us through the many features of my new Mercedes GLE450e. The car is a computer on wheels, and all its capabilities are a bit overwhelming at first. Robert got me started on the learning process with confidence, and encouraged me to come back with more questions. It was a great experience overall!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Everyone at the Princeton Mercedes Benz Dealership was
Everyone at the Princeton Mercedes Benz Dealership was absolutely amazing!! The process from start to finish was seamless. Very informative no pressure just a wonderful experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Waiting area was clean, had snacks n coffee n staff was
Waiting area was clean, had snacks n coffee n staff was polite n professional thnx
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you trusting the Mercedes-Benz of Princeton team with all your vehicle buying and servicing needs - it is our pleasure to assist you! Thank you for taking the time to share your feedback, and come back again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Extremely helpful and went above n beyond.
Extremely helpful and went above n beyond. Mercedes makes great products and this dealership seems happy to help you use them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We are thrilled to hear that you had a successful experience working with Richard!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Everything was first rate about my buying experience!
Everything was first rate about my buying experience! Vasil answered my questions and we quickly came to an agreement for the car that I wanted. I live 45 minutes from the dealership but they sent a very personable driver to pick me up. The paperwork was completed more efficiently than it had been for my last 3 cars purchased at other dealerships. Richard very knowledgeably walked me through all the features of the car and answered my questions. Vasil contacted me after the purchase, answered some additional questions, and quickly corrected a problem I was having with the mercedes me app.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like yours really keep us motivated! Our team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit. Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Excellent service - took the time to also handle a recent
Excellent service - took the time to also handle a recent recall which I had not yet been informed of; provided loaner vehicle as they knew the recall and regular maintenance would take longer than was originally schduled.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your perfect A ++++ review for our service team! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Dale Cook and John Lisi got me on the road in a new car!
Dale Cook and John Lisi got me on the road in a new car! Couldnt as kfor better service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Service from beginning to end was very professional.
Service from beginning to end was very professional. The communication was efficient and my car was done right on time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com