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Mercedes-Benz of Princeton

(5,650 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,650 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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Tom was welcoming and efficient.

Tom was welcoming and efficient. Robert was clear and a very good instructor. Great experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Pool did an outstanding job on handling all the details

Pool did an outstanding job on handling all the details of our gls 300 he spent a great deal of time reviewing all of the features thank so much

Rating breakdown (out of 5):
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  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic sales feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Ease of scheduling an appointment with a loaner provided.

Ease of scheduling an appointment with a loaner provided. Process was smooth, and completed both recalls promptly. Also, did an annual checkup.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

This is the second car I purchased from Paul Lai.

This is the second car I purchased from Paul Lai. Paul is very professional and made the whole experience actually enjoyable. When it was time to pick up the car, Robert Lisi did a wonderful job explaining many of the different features. I highly recommend both.

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  • Overall experience 5.0
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Dealer response

Thank you. We're so happy to have earned your "Five Star" sales review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Doug Greces is the greatest!

Doug Greces is the greatest! A fantastic salesman to us for over 35 years. Always provided quality service and product, that’s why we will always come back to him to lease a new Mercedes.. Robert John Lisi was a fantastic help in explaining the electronics of our new leased car. Kudos to him as well.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

A very professional operation.

A very professional operation. Mercedes-Benz of Princeton has become my GoTo dealer. Nick A. is terrific.

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  • Overall experience 5.0
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Dealer response

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for your review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Ed was my dealer and he did an incredible job in helping

Ed was my dealer and he did an incredible job in helping me find the right vehicle, with a no pressure and full information relationship.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager

Dealer response

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Very professional from initial visit to test drive to

Very professional from initial visit to test drive to ordering the car to delivery was a flawless process. Most importantly very good treatment and attempt to accomodate our interests.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your perfect A ++++ review for our team! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert was an amazing technician and spent good quality

Robert was an amazing technician and spent good quality time getting me acquainted with my new E450 and its amazing systems. Patient and knowledgeable. If you find yourself getting a new vehicle at Mercedes-Benz of Princeton, make sure you request Robert as your guide to your new (or new to you) vehicle!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free purchasing experience, and it is wonderful to hear that this was reflected in your time working with our sales and service teams. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I had the privilege of working with Arno Orsini to

I had the privilege of working with Arno Orsini to acquire my new 2023 E450! Arno is extremely knowledgeable and walked me through the process with ease and efficiency! He even took the time to call after hours to get into a M-B program that was ending that night. Very dedicated and attentive. Being about 150 miles from M-B of Princeton (my local dealership would not import vehicles from another dealer for various reasons, so I had to look beyond my area) he was understanding of the situation and made the deal work smoothly through the process of final numbers and financing. I would highly recommend Arno for your sales representative if you are looking for a new (or new to you) Mercedes-Benz vehicle even if you are not in the Trenton-Princeton NJ area. Thanks again Arno for your excellent and trustworthy efforts!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you. We're so happy to have earned your "Five Star" service and sales review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com