Reviews
Great customer service , they took care of our needs
Great customer service , they took care of our needs Jillian is mobile repair is on top of her game with great communication. Thank you we will keep doing business with them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! Don't hesitate to call us if you ever need anything. Be safe on the road!
Phenomenal service on all 3 of my Fords.
Phenomenal service on all 3 of my Fords. The staff is responsive and friendly. They know what they are doing
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Denny, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! Please don't hesitate to reach out if there's anything additional we can do for you.
Super friendly staff.
Super friendly staff. They bent over backwards to make sure we got what we wanted. Sterling was excellent all around. He was super friendly, communicated regularly and most importantly was not pushy. Which is hard to find at a car dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Derek is an asset to the team as a Service Advisor!
Derek is an asset to the team as a Service Advisor! Great customer service and thorough on the process so there are no surprises! Explains and addresses your concerns and provides options for service /repairs, etc.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the warm recommendation of the team here at AutoNation Ford Sanford. Don't hesitate to call us if you ever need anything. Be safe on the road!
Within 6 months, we found out the lift kit was piece meal
Within 6 months, we found out the lift kit was piece meal together. So much for inspecting the truck before selling it!!! Clean the truck up, make it look nice and sell it fast. Will never recommend or buy any vehicle there again. Totally unsatisfied with the personnel.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Patti, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0781 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Within 6 months of purchasing a Ford F150, the lift kit
Within 6 months of purchasing a Ford F150, the lift kit needs to be replaced. The lift kit was a hodge podge of parts, So much for inspecting a vehicle before selling it. Needless to say, they are not accountable for anything other than cleaning up a vehicle so it looks nice and sell it fast. Totally unprofessional from sales dept to finance dept
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we regret to hear that you are displeased with your recent experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0781 to discuss what we can do to help.
Always greeted with a smile, knowledgeable service
Always greeted with a smile, knowledgeable service advisors, thorough vehicle inspection, quick service, Will be going back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Enrique, thank you for sharing your positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great service center and a great group of people to work
Great service center and a great group of people to work with. Friendly and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Vaughn, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Autonation Ford has been an absolute pleasure to work
Autonation Ford has been an absolute pleasure to work with! Have taken my car in there and always work with Derek who is so efficient, great at communicating and always willing to help out!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Auto Nation Ford Sanford has the best employees from
Auto Nation Ford Sanford has the best employees from salesman Joe, Mauricio in Finance and John in service. All extremely knowledgeable, friendly and professional. If you are looking for a car this is the place to go. You won't be disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!