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Herb Chambers Toyota of Auburn

(4,316 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 10 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(4,316 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Toyota of Auburn from DealerRater.

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Great service.

Great service., They done my oil change and tire rotation very quickly. Also the customer service is wonderful

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're glad to know you had a great service experience with our service team at Herb Chambers Toyota of Auburn! Thanks for the positive feedback! We'll see you next time. Safe travels!

No pressure sale, worked with me to get the price I

No pressure sale, worked with me to get the price I wanted, very pleasant experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're so glad you enjoyed working with our team here at Herb Chambers Toyota of Auburn and we hope you won't hesitate to reach out if we can be of service again in the future. Take care!

Andi and Alex took great care of me i had no problems and

Andi and Alex took great care of me i had no problems and they answered all my questions they were really helpful in my new purchase of a 2024 Toyota corolla

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hi John, we're delighted to know that Andi and Alex were able to assist you in your new Toyota Corolla purchase at Herb Chambers Toyota of Auburn. We hope to see you next time! Enjoy your new ride!

We have always purchased our new cars from this

We have always purchased our new cars from this dealership. My wife needed a new car so we visited and purchased a 2024 Corolla from Mikel Kota. The experience was very pleasant. We also enjoyed working with Dmitri Lako and Andi in finance. You can't go wrong working with this team.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Taz! We're delighted to know that you've consistently chosen Herb Chambers Toyota of Auburn for your new car purchases. It's great to see Mikel, Dmitri and Andi made the process enjoyable! We appreciate your trust in our team and look forward to serving you again soon.

Always been excellent.

Always been excellent. Bought 3 cars from here. Had some difficulty when purchasing the Toyota Tundra Truck. Would not cut a deal so paid cash and did not buy any vehicles from then on. However, their Service department is 5 stars!

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  • Overall experience 5.0
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Dealer response

We're glad to know you've had positive experiences with our service department at Herb Chambers Toyota of Auburn. We appreciate your feedback and hope to continue serving you in the future!

Working with Mikel was a very pleasant experience.

Working with Mikel was a very pleasant experience. Finding a 2013 Avalon for my daughter was not an easy task. At first Mikel did not have the vehicle in stock but he waited till the day he got one in stock and notified me. I stopped by and within 1-2 hours the car was mine. Amazing quality used vehicle. Also the management team Dimitri and Andi are very transparent and respectful gentlemen. I honestly recommend this dealership and this team of guys over anyone!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Zaimi, it's great to know that Mikel and our team at Herb Chambers Toyota of Auburn were able to help you find the perfect 2013 Toyota Avalon for your daughter. We appreciate your recommendation and are glad we could provide a pleasant experience! Safe travels!

Very smooth, honest, and transparent experience.

Very smooth, honest, and transparent experience. Highly recommend Mikel (Mike) Kota at sales, very thorough and straightforward in regards to options and pricing. Sales manager Tommy also very helpful and reasonable throughout the whole process. Highly recommend them and the dealership overall

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to know that you had a smooth and transparent experience with Mikel and Tommy at Herb Chambers Toyota of Auburn. We appreciate your recommendation and see you again! Enjoy your new ride!

James at Herb Chambers of Auburn has always been one of

James at Herb Chambers of Auburn has always been one of the best service representatives I have dealt with. He is one of the reasons I have my service done at Herb Chambers even though I do not purchase my vehicles there.

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  • Overall experience 5.0
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Dealer response

We're so glad to know that James has been able to provide you with such great service at Herb Chambers Toyota of Auburn. We appreciate your loyalty and look forward to continuing our relationship in the future!

Amy Durfee did a great job of getting my car in and

Amy Durfee did a great job of getting my car in and having it serviced promptly

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Andy, we're delighted to hear that Amy provided you with great service and ensured your car was promptly serviced at Herb Chambers Toyota of Auburn! Safe travels!

The dealer is always clean, neat and the staffs are

The dealer is always clean, neat and the staffs are friendly. Also, the waiting area is very comfortable along with accommodations such as coffee and water while waiting for the car service. Last week, our work schedules were very hectic to make an appointment on time for an oil change and other services for our RAV4. As always, Juljan was not hesitant but was also happy to accept our request for car services at the last minute. He took time to listen to my husband's requests and suggested what needed to be done for our car. Juljan never fails us! Shem also worked diligently on that day to finish the services on time. My husband and I are so grateful that we can count on Juljan for his expertise and willingness whenever we need services for our cars. Juljan goes above and beyond his way to accommodate us every time we come to the Auburn Toyota dealer location for our car services. Thanks again, Juljan for your efforts and time. We appreciate you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that our team, especially Juljan and Shem, have been able to accommodate your needs at Herb Chambers Toyota of Auburn. It's great knowing you can count on us for a comfortable waiting area and reliable service. We appreciate the kind words!