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Cardinale Mazda Salinas

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (36 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–8:00pm Closed
Sunday 10:00am–7:00pm Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (36 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cardinale Mazda Salinas from DealerRater.

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Bought my CX-5 at Cardinale Mazda back in August 2021. Everything was good until a rattle developed on the front windshield (OEM) November 2022. A brief description of the rattle: it happens during the day when the car is warm or hot because of the sun. I brought the car in for at least 5 times to get diagnosed showed them videos and test drove with a technician that heard the noise. While I appreciate the loaners car they gave me during the times they had my vehicle for service, it still doesn't change the fact that the issue remains unsolved. I have been in contact with Mazda Corporate as well but seems like there's no clear communication from both parties at all. Bad warranty service experience.

Bought my CX-5 at Cardinale Mazda back in August 2021. Everything was good until a rattle developed on the front windshield (OEM) November 2022. A brief description of the rattle: it happens during the day when the car is warm or hot because of the sun. I brought the car in for at least 5 times to get diagnosed showed them videos and test drove with a technician that heard the noise. While I appreciate the loaners car they gave me during the times they had my vehicle for service, it still doesn't change the fact that the issue remains unsolved. I have been in contact with Mazda Corporate as well but seems like there's no clear communication from both parties at all. Bad warranty service experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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I had an amazing experience in this dealership everything went perfectly. Very nice place, very clean, staff is very polite and attentive, especially Raymundo Morales, he is the best salesman I?ve ever met. Any questions i have he is always there 24/7 100 % recommend Raymundo Morales.

I had an amazing experience in this dealership everything went perfectly. Very nice place, very clean, staff is very polite and attentive, especially Raymundo Morales, he is the best salesman I?ve ever met. Any questions i have he is always there 24/7 100 % recommend Raymundo Morales.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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My experience with Cardinale Mazda in Salinas was fantastic. The dealership had a welcoming ambiance, and the staff was knowledgeable, professional, and eager to assist me in finding the perfect car. The 2024 Mazda CX-90 3.3 Turbo Premium AWD caught my attention on their website, and it did not disappoint when I saw it in person. This SUV is an excellent choice for a luxurious, high-performance vehicle. The exterior is sleek and modern, while the interior is spacious and comfortable, with advanced features that enhance the driving experience. What impressed me the most about Cardinale Mazda was its dedication to customer satisfaction. They take the time to understand your needs and provide personalized guidance throughout the car-buying process. Their team of experts is always available to answer any questions, ensuring you're satisfied with your purchase. I highly recommend Cardinale Mazda to anyone searching for a new or used car. Their exceptional customer service, high-quality vehicles, and commitment to your satisfaction make them a top dealership in Salinas. And if you're in the market for a luxurious and high-performance SUV, I recommend checking out the 2024 Mazda CX-90 3.3 Turbo Premium AWD at Cardinale Mazda!

My experience with Cardinale Mazda in Salinas was fantastic. The dealership had a welcoming ambiance, and the staff was knowledgeable, professional, and eager to assist me in finding the perfect car. The 2024 Mazda CX-90 3.3 Turbo Premium AWD caught my attention on their website, and it did not disappoint when I saw it in person. This SUV is an excellent choice for a luxurious, high-performance vehicle. The exterior is sleek and modern, while the interior is spacious and comfortable, with advanced features that enhance the driving experience. What impressed me the most about Cardinale Mazda was its dedication to customer satisfaction. They take the time to understand your needs and provide personalized guidance throughout the car-buying process. Their team of experts is always available to answer any questions, ensuring you're satisfied with your purchase. I highly recommend Cardinale Mazda to anyone searching for a new or used car. Their exceptional customer service, high-quality vehicles, and commitment to your satisfaction make them a top dealership in Salinas. And if you're in the market for a luxurious and high-performance SUV, I recommend checking out the 2024 Mazda CX-90 3.3 Turbo Premium AWD at Cardinale Mazda!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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From my experience, Cardinale Mazda is an exceptional dealership that truly values its customers. As soon as you walk in, you're welcomed with a friendly and inviting atmosphere that immediately puts you at ease. The staff is knowledgeable, approachable, and eager to assist you in finding the perfect car that suits your needs. One vehicle that stood out to me on their website is the 2024 Mazda CX-90 3.3 Turbo Premium AWD. This SUV boasts an elegant and modern design that is sure to impress. The interior is equally impressive, featuring top-quality materials and advanced features that make driving an absolute pleasure. What sets Cardinale Mazda apart is their unwavering commitment to ensuring customer satisfaction. They take great care to ensure that you are happy with your purchase and offer a wide range of services to help you maintain your vehicle over the years. Whether you need routine maintenance or significant repairs, their team of highly skilled technicians is always ready to assist. Overall, I highly recommend Cardinale Mazda to anyone looking for a new or used car. Their exceptional customer service, quality vehicles, and dedication to your satisfaction make them a standout dealership in Salinas. And if you're in the market for an SUV, the 2024 Mazda CX-90 3.3 Turbo Premium AWD is definitely worth considering!

From my experience, Cardinale Mazda is an exceptional dealership that truly values its customers. As soon as you walk in, you're welcomed with a friendly and inviting atmosphere that immediately puts you at ease. The staff is knowledgeable, approachable, and eager to assist you in finding the perfect car that suits your needs. One vehicle that stood out to me on their website is the 2024 Mazda CX-90 3.3 Turbo Premium AWD. This SUV boasts an elegant and modern design that is sure to impress. The interior is equally impressive, featuring top-quality materials and advanced features that make driving an absolute pleasure. What sets Cardinale Mazda apart is their unwavering commitment to ensuring customer satisfaction. They take great care to ensure that you are happy with your purchase and offer a wide range of services to help you maintain your vehicle over the years. Whether you need routine maintenance or significant repairs, their team of highly skilled technicians is always ready to assist. Overall, I highly recommend Cardinale Mazda to anyone looking for a new or used car. Their exceptional customer service, quality vehicles, and dedication to your satisfaction make them a standout dealership in Salinas. And if you're in the market for an SUV, the 2024 Mazda CX-90 3.3 Turbo Premium AWD is definitely worth considering!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Seriously the BEST service ever!!! Ask for Jason raymundo!!!!

Seriously the BEST service ever!!! Ask for Jason raymundo!!!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Sonya, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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Special Thanks to JR, Brian and Raymundo for making the deal possible and now I am enjoying every minute of the new 23 CX-9 GT! The experience that I had with the store was a great one as well. I have plans for more Mazda vehicles in the future and I definitely would reach out again!

Special Thanks to JR, Brian and Raymundo for making the deal possible and now I am enjoying every minute of the new 23 CX-9 GT! The experience that I had with the store was a great one as well. I have plans for more Mazda vehicles in the future and I definitely would reach out again!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. Thank you for your kind review; we are happy to pass along your comments to the team here at Cardinale Mazda - Salinas! We are always more than happy to assist you if anything else comes up. Take care! Raymundo Morales General Sales Manager 831-521-1805 Cardinale Mazda Salinas

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Friendly and knowledgeable staff. Second Mazda that we have purchased at Cardinale. As a person who HATES car shopping the staff at Cardinale makes it a lot less painful. Highly recommend Charlie; very personable and knowledgeable.

Friendly and knowledgeable staff. Second Mazda that we have purchased at Cardinale. As a person who HATES car shopping the staff at Cardinale makes it a lot less painful. Highly recommend Charlie; very personable and knowledgeable.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Stella, we're happy you found our staff to be so supportive during your experience here at Cardinale Mazda - Salinas. We are always more than happy to assist you if anything else comes up. Take care!

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Art sabiniano is the best. He always help us what we need and wants. 100000 recommended.

Art sabiniano is the best. He always help us what we need and wants. 100000 recommended.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Cardinale, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

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I had a great experience buying a new car and selling a previously owned vehicle at Cardinale Mazda. My salesman Luis was very attentive and honest about options throughout the process. The whole team including managers were friendly and I never felt pressured to make a purchase. After shopping around the auto mall I feel this was the best choice for me and my family.

I had a great experience buying a new car and selling a previously owned vehicle at Cardinale Mazda. My salesman Luis was very attentive and honest about options throughout the process. The whole team including managers were friendly and I never felt pressured to make a purchase. After shopping around the auto mall I feel this was the best choice for me and my family.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Isabella, thank you for your kind review; we are happy to pass along your comments to the team here at Cardinale Mazda - Salinas! If you have any further questions, please give us a call. We're always happy to help!

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Great Customer Service Everyone was kind and friendly.

Great Customer Service Everyone was kind and friendly.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Crystal, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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