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AutoNation Honda Thornton Road

(1,509 reviews)
Visit AutoNation Honda Thornton Road
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–6:00pm
New (888) 292-3048 (888) 292-3048
Used (888) 859-6241 (888) 859-6241
Service (888) 257-5506 (888) 257-5506

Reviews

(1,509 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda Thornton Road from DealerRater.

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Great customer service, patience, very knowledgeable!

Great customer service, patience, very knowledgeable! I would recommend this dealership to other potential buyers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This dealership was awesome.

This dealership was awesome. Everyone was helpful and willing to help out. Would go again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alton Threats was a very pleasurable sales associate with

Alton Threats was a very pleasurable sales associate with AutoNation Honda on Thornton Rd. Him and Finance Officer Jackie made the purchase of the Honda Civic Sport for our son an easy experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thanks to the sales team Jon sales GM, Blake salesrep and

Thanks to the sales team Jon sales GM, Blake salesrep and the service rep Daniel. All worked great to get me the Passport I wanted in sunset orange exterior and the additions of splash guards and running boards. Highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Paula was outstanding, going the extra mile, doing

Paula was outstanding, going the extra mile, doing whatever she could to take care of us and even following up after the purchase was made which I thought was truly exceptional. She's a hard worker and I enjoyed my interactions with other personnel at the dealership as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jerome, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Thornton Road! Don't hesitate to call us if you ever need anything. Be safe on the road!

Always great customer service and work gets done in a

Always great customer service and work gets done in a timely manner. Enjoy coming here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was great.

Service was great. Got there at appointed time. Car was serviced immediately. Car was finished within an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Couple months ago April 25 I think or may 2025 I

Couple months ago April 25 I think or may 2025 I brought car in for a routine oil change because I wanted to see if this location could become a reliable service center. the team diagnosed another issue first, and I agreed to have that repair done. I waited most of the day, and by late afternoon I was told my car would not start. Later, they said the starter had failed and that can happen. This was unexpected, since I had not experienced any starter problems before bringing the car in. I was also charged for the starter replacement. In addition, they provided a list of other recommended repairs. To be sure, I took my car to other well-regarded service centers for second opinions, and they confirmed those additional items were not actual issues. Based on this experience, I left with concerns about the accuracy of the diagnostics, the communication throughout the day, and being billed for a major repair I had no indication of needing before the visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (770) 674-6078. We would appreciate the chance to turn your experience around.

AutoNation went above and beyond in how they handled the

AutoNation went above and beyond in how they handled the repair on my previous 2021 Ridgeline and the trade on my new CRV. I love the 2025 restyling. The ride and mileage are great. They will have my business for years to come.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sales person G did a great job explaining all parts of

Sales person G did a great job explaining all parts of the car - answered all my questions -

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.