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Van Horn Hyundai of Fond du Lac

(1,893 reviews)
Visit Van Horn Hyundai of Fond du Lac
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–6:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–3:00pm 7:00am–12:00pm
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (920) 933-8276 (920) 933-8276
Used (920) 933-8267 (920) 933-8267

Reviews

(1,893 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Van Horn Hyundai of Fond du Lac from DealerRater.

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Jeff went out of his way to find the exact vehicle model

Jeff went out of his way to find the exact vehicle model I was looking for. He took the time walking me through all the features I was not familiar with. Great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jeff provided excellent service and helped you find the perfect vehicle at Van Horn Hyundai of Fond Du Lac! Thank you for sharing your experience with us. Enjoy all those new features!

Colin & Eric, we had a very pleasant experience today in

Colin & Eric, we had a very pleasant experience today in purchasing our new Palisade at Van Horn. We were treat with respect, you answered all our questions and were told to call anytime we had questions. We will refer all friends and family to both of you at this dealership. Thanks for a great car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're delighted to hear that Colin and Eric provided a respectful and informative experience at Van Horn Hyundai of Fond Du Lac. Enjoy your new Palisade, and we appreciate your referrals!

I am very pleased with everything would recommend

I am very pleased with everything would recommend everyone to the dealership the knowledge was incredible I look forward to a long relationship

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Susan, we're delighted to hear that you had such a positive experience with us at Van Horn Hyundai of Fond Du Lac! Thank you for your kind words and recommendation. We look forward to continuing our relationship with you!

Very pleased with Van Horn.

Very pleased with Van Horn. Jacob was awesome to work with and answered all my questions about my new Elantra!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jacob provided excellent service and answered all your questions at Van Horn Hyundai of Fond Du Lac. Enjoy your new Elantra!

Was able to find the right vehicle at the right price.

Was able to find the right vehicle at the right price. I appreciate the customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Gene, for stopping by to leave Van Horn Hyundai of Fond Du Lac a wonderful review!

Had to work a deal, but eventually got there.

Had to work a deal, but eventually got there. Palisade is wonderful. Alan Brandt did a fine job and will tell all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad Alan was able to assist you at Van Horn Hyundai of Fond Du Lac and that you're enjoying your Palisade. Safe travels ahead!

This was our first Hyundai and we love it.

This was our first Hyundai and we love it. There is no reason I wouldn’t recommend this brand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to have you as part of the Hyundai family! Thank you for recommending Van Horn Hyundai of Fond Du Lac.

The Van Horn staff is knowledgeable and considerate in

The Van Horn staff is knowledgeable and considerate in all facets of sales and service. It is why I do not go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jon, we're delighted to hear that our team at Van Horn Hyundai of Fond Du Lac has earned your loyalty with their knowledge and consideration. Thanks for choosing us!

My salesperson was very courteous.

My salesperson was very courteous. He asked many times if we needed anything. We didn't like how long of a wait it was for loan approval.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Marie, we appreciate the kind words about the sales department, however, I am sorry to hear the loan approval took so long. We always try our best to conserve time throughout the process so we apologize for that. Sometimes the banks take some time depending on how busy they are. If you have any additional questions or concerns, please let us know. Thank you, Alex Perone - Sales Manager - 920-924-0000

Nick was awesome!

Nick was awesome! I showed up on a Saturday to get a trade in on my vehicle after my local dealer in Madison WI totally low balled me. Nick offered me $3000 more in trade & discounted the new vehicle $2700 to make the deal happen. My wife & I gave purchased a lot of new vehicles & this was one of the best, if not the best experience we have had. Thank you Nick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Garybellis, we're delighted to hear that Nick made your experience at Van Horn Hyundai of Fond Du Lac so positive and rewarding. Enjoy your new vehicle!