OIL CONSUMPTION ISSUE proven and ignored by Hyundai.
OIL CONSUMPTION ISSUE proven and ignored by Hyundai. PAINT PEELED TWICE Failed radiator fan Driver side master switch failure Trunk latch failure CUSTOMER SERVICE FAILURE ALL BEFORE 100,000 Miles We bought this car new in 2019, and everything was fine for a year or so. Then we began noticing issues with engine performance, and oil levels. Due to the known factory issue of oil consumption in these engines, we took it to two Hyundai dealership to have it assessed. We went through all of the necessary tests and documentation, and eventually it was determined by Hyundai the car did in fact have this issue. However, they would not act on it until we agreed to pay nearly $1,000 out-of-pocket for an additional test that was never discussed.After that, the Hyundai dealerships, as well as Hyundai motors of America, ceased to respond and did not act at all to rectify the issue. We ended up losing about $15,000 on the car, and are still working with BBB auto line to force Hyundai’s hand 3 years later.
- Comfort 4.0
- Interior 3.0
- Performance 3.0
- Value 1.0
- Exterior 3.0
- Reliability 1.0
- Purchased a Used car
- Used for Transporting family
- Does not recommend this car
Purchasing this car as a certified pre owned that God
Purchasing this car as a certified pre owned that God because I am in the process of getting a new engine for the second time in 4 months it worked great until I hit about 70,000 miles but I have never been so frustrated with a car in my life this is ridiculous.
- Comfort 4.0
- Interior 4.0
- Performance 1.0
- Value 2.0
- Exterior 3.0
- Reliability 1.0
- Purchased a Used car
- Used for Transporting family
- Does not recommend this car
Will start with the good.
Will start with the good. I really like the interior. It seemed to fit like a glove for me. I didn't feel as boxed in as I did with other cars. It has the creature comforts and conveniences that would be expected at the price point. A little underwhelming on the road but good enough. Now for the bad. The engine reliability is awful. This thing burns oil like nothing I have seen before. This should not happen at 60,000 miles with regular maintenance. The recommended oil change interval for this vehicle needs to be lowered. With very frequent oil changes and engine flushes this car may stand a chance to make it to a more respectable mileage. Because it's a dirty burning engine expect higher maintenance bills for cleaning and replacing parts that prematurely get carbon coated. Like the throttle body and spark plugs. The service charges will quickly add up and might not even prevent premature engine failure. It's well known by Hyundai that these engines are unreliable. If you are under warranty you might be able to convince the dealer to replace the engine if you documented everything and are persistent. Make sure to read the fine print because if you're not the first owner you're very likely not under warranty anymore. Finally the paint job is abysmal. The paint started peeling off when the car was only about 5 years old! After warranty expiration of course. It went all the way down to bare metal so it starts to rust. The white paint is especially prone to peeling. I recommend to never consider a Hyundai or Kia vehicle. I never will again. It's low quality garbage wrapped in an appealing package with good marketing.
- Comfort 4.0
- Interior 2.0
- Performance 2.0
- Value 1.0
- Exterior 3.0
- Reliability 1.0
- Purchased a Used car
- Used for Commuting
- Does not recommend this car
Good solid car
I have a 2017 Sonata SE that has been a very good, reliable vehicle. I spend alot of time on the road for my job and it had never given me any issues; very comfortable, gas mileage around 30+. As many others have said, the engine conked out at around 124,000 mi. The dealer replaced it with a new factory engine 2 mos ago. A week after I got it back, the accelerator something or other broke so I took it back and had to pay $500 to repair it. (they swore it was unrelated- I dont think so) Other than that, it has been a great car.
- Comfort 5.0
- Interior 5.0
- Performance 4.0
- Value 5.0
- Exterior 4.0
- Reliability 4.0
- Purchased a New car
- Used for Commuting
- Does recommend this car
Problem with car
After 68,000 in three week period had to replace headlight assembly, anti knock sensor and both valve cover and oil pan gasket replaced. None of it covered. After owning 4 sonatas will look for something else.
- Comfort 4.0
- Interior 4.0
- Performance 4.0
- Value 3.0
- Exterior 3.0
- Reliability 2.0
- Purchased a New car
- Used for Commuting
- Does not recommend this car
Terrible car
I purchased this car in the limited edition. It is now 6 yrs old and has had engine problems on 2 different occasions. It is unreliable and when talking to service dept, I was told, "it happens" Need to go back to a more reliable car such as Toyota or Honda. I will never again purchase a Hyundai.
- Comfort 1.0
- Interior 4.0
- Performance 1.0
- Value 1.0
- Exterior 4.0
- Reliability 1.0
- Purchased a Used car
- Used for Transporting family
- Does not recommend this car
SELL before the warranty goes out!
The engine blew at 120k miles. Always did complete maintenance on the car. The 17-19 years had bad engines, personally know 2 other people with the same car that both had their engines blow with under 100k miles.
- Comfort 5.0
- Interior 5.0
- Performance 4.0
- Value 5.0
- Exterior 4.0
- Reliability 1.0
- Purchased a Used car
- Used for Commuting
- Does not recommend this car
Trunk latch recall - MAYBE
Trunk latch recall for 2017 Sonatas - but NOT mine??? So I am riding around with a trunk that does not close AND even though I will have to pay for it - the dealer DOES NOT have the part.
- Comfort 3.0
- Interior 3.0
- Performance 3.0
- Value 3.0
- Exterior 3.0
- Reliability 3.0
- Purchased a New car
- Used for Commuting
- Does not recommend this car
Bad Engine
I bought this car used and I stayed in a rental car more than my car. It only had 50,000 miles on it when I bought it. I kept up with my oil changes and the engine was bad at 101,000 miles. Save your money and don’t buy this Sonata. Hyundai refused to fix it so I will never buy a Hyundai again.
- Comfort 5.0
- Interior 3.0
- Performance 1.0
- Value 1.0
- Exterior 4.0
- Reliability 1.0
- Purchased a Used car
- Used for Commuting
- Does not recommend this car
Great car!
Very happy with my purchase! I love my car! It’s roomy and drives very well. The interior is a light gray and it looks great with the white exterior. The backup camera is a plus too
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 5.0
- Exterior 5.0
- Reliability 5.0
- Purchased a Used car
- Used for Commuting
- Does recommend this car