2025 Buick Envista consumer reviews

DO NOT TAKE YOUR VEHICLE TO SERVICE CENTER- MANAGER IS RUDE AND DOESN'T CARE ABOUT YOUR VEHICLE AFTER PURCHASED- So my husband purchased a vehicle from Ciocca Chevrolet of Red Lion and our sales team was top notch. So we assumed their service department was the same. It was not. I have a 2025 Buick Envista with 22,000 miles on it and paint is chipping off in LARGE areas all the way to primer. I reached out to them and they said bring your car in, it sounds like a warranty issue (if you Google my car and my specific color; you can see there is issues on how paint was applied). So UPSET I drove an hour and 20 minutes to sit there for 5 minutes for them to tell me that there's nothing they can do about my paint that is chipping off my car in chunks all the way to primer. Then the condescending manager decided to MANSPLAIN to me that it was not a warranty issue, it was my driving. That all cars do this. I explained that i have owned cars for 40 years and have never had paint chip off any vehicle I owned . He proceeded to tell me his Mercedes (pretty sure that's the make) had to be repainted, when I asked him what the age of his vehicle was he told me that it was like 16 years old. Now, I could order a bra, get it repainted with some high end topcoat, etc. I stated my car had 22,000 miles on it and I couldn't understand why I have never purchased any of these other items for my vehicles and I need to for this one that's brand new? And he just said that I was very lucky and why do you think they make all these options for vehicles. I said what about the roof and the side of my car and when you open up the doors it's chipping? When I questioned him about taking my car through the brand new car wash and saying that every time I take it there more paint chips off he told me I should hand wash my car to avoid that. He didn't care one bit. Fast forward a week and me thinking how wrong this guy was so I made an appointment with Kysha at Len Stoler Chevrolet and Buick of Owings Mills. What a completely different experience. The moment I walked in the person who checked me in realized what a hot mess my car was. He went and got the service manager who came out and was appalled at the way my car looked she was embarrassed that my car was chipping off paint the way it was she apologized profusely. She then went and got the manager of the body shop they took about 25 pictures put it in for a warranty and guess what my warranty was approved. Now if I would have listened to the first manager in Red Lion I would be driving around with a car that is going to rust because the paint chips are huge and they are all over my car. The photos show paint chips when I took it in, there are about 20 more places since I took it to this dealership service center.

We are having issues with the screen blacking out on the highway traveling a high freeway speed! Twice it’s been at the dealers The car lags when your at a stop, Scary when you’re trying to get going it lags ugh

This vehicle is so beautiful, the space is perfect. The modifications in the car are amazing. The vehicle drives very smoothly, perfect to take on a road trip.

Comfortable and so very pretty!! I put on many miles a day and the gas mileage has been great. This was a great decision on a great car.

This car is perfect for road trips. It gets great gas mileage and is extremely comfortable. It's so much fun to drive we just want to keep going!!!!