2023 Chevrolet Traverse consumer reviews

I am extremely disappointed with my experience at this dealership, particularly with the finance manager, Lyndsey Selwaeh. What should have been a straightforward and transparent vehicle purchase turned into an uncomfortable and frustrating experience. Throughout the financing process, Lyndsey Selwaeh repeatedly pressured me to purchase additional products and services that I had clearly expressed no interest in buying. Rather than respecting my decisions as a customer, I felt as though the priority was maximizing the dealership’s profits instead of providing honest, professional service. What concerned me even more was overhearing Lyndsey Selwaeh mention that she was “holding 3 points” on my loan. As a customer, this immediately raised serious questions about whether my financing terms were being presented transparently and whether I was being charged a higher interest rate than necessary. Customers should never have to question whether a finance manager is prioritizing their financial interests or the dealership’s additional profit. Given my understanding that this dealership has previously faced FTC-related legal scrutiny, I find these concerns particularly troubling. I believe upper management, corporate leadership, and the appropriate compliance department should carefully review this transaction and investigate whether the financing practices involved comply with applicable consumer protection standards. I would specifically like management to review the interest rate offered to me, any potential dealer markup, and the manner in which additional finance products were presented. A finance manager is supposed to help customers understand their financial obligations, not make them feel pressured, intimidated, or taken advantage of. I left this dealership feeling uncomfortable, disappointed, and questioning the integrity of the entire financing process. My question to upper management is simple: Is this the standard of transparency and professionalism your dealership expects from its finance department? Customers deserve honesty, respect, and fair treatment, especially when making one of the largest financial purchases of their lives. I strongly encourage corporate management to take these concerns seriously and conduct a thorough review. Transparency should never be optional when customers are trusting your dealership with their money. I strongly encourage cooperate to investigate the finance department. What makes this situation even more disturbing is my concern regarding finance manager Lyndsey Selwaeh reported criminal history involving allegations of forgery and perjury. If these matters are reflected in her criminal record, I believe they raise serious questions that corporate leadership should address regarding the standards and oversight applied to employees entrusted with customers’ sensitive financial information. A finance manager has access to Social Security numbers, credit applications, income verification, banking information, and legally binding financial documents. Customers should be able to trust that these responsibilities are handled with honesty, transparency, and integrity. I am deeply disappointed that a dealership of this caliber would leave customers questioning the integrity of its financing department. My concern is not simply about someone’s past. It is about whether appropriate safeguards, oversight, and accountability are in place when employees handle customers’ financial information and negotiate loan terms. Between the pressure to purchase unwanted products and my concerns about the three-point interest-rate markup I overheard, I believe this experience warrants a formal investigation by corporate management and the compliance department. I wouldn’t recommend buying a car at that dealership accepts felons working for their company.

Love this car! This is our 2nd Traverse. My wife loves it. I have 180,000 miles on it and still going strong. We will definitely be looking for our 3rd one. It has the most room of all SUV in its classs. The v-6 has very good power with lots of pickup.

We have only had it a few days , Initial impression is good . Very comfortable to ride in and this is only the LS version . Probably the only midsize SUV with a V6 that you can still get for $33000 . V6 runs well , can't speak to the mileage yet as it isnt even broken in yet but should get 27-28 mpg out on the highway with a 9 speed auto . As of right now it shifts well . Really like the two tone interior . Has soft touch vinyl . Probably a few. spots on doors where the vinyl is a little hard and looks a little cheap it does not bother me . Exterior wise I like the LED headlights which seem to work well enough . Also like the LED DRL's which turn amber when you put the signal lights on . also has LED taillights and reverse lamps . Interior had LED reading lamps and interior lamps . The auto stop/start has a button to turn it off . This was a must for me . A deal breaker if it did not have it . It is down next to the shifter . The seats on mine are cloth , very nice lighter tan and the cloth is very tough material which should not wear out . Very happy with them and they are reasonably comfortable . The second row will recline a little though not as much as the first row . The second row is a bench type seat as this the LS version which is the cheapest one . Even this version has Blind spot and lane departure warnings, accident avoidance system,Lane keep assist Rear cross traffic alert . These aren't something I really wanted and will actually probably turn them off as I don't need the car manuvering the car on it's own . As far as long term reliability only time will tell . Initailly I see no issues with the car and everything seems to work though I havent really gone thru all features yet , I hope to get 10 years and 150000 miles out of this without a lot of trouble . Don't let me down Chevy .

Nice car with a smooth drive, interior and some items could be improved when talking about a Premier version, as the back seat of drivers side does not lift for a 3 row passenger to get in. The one I bought unfortunately the rear camera and parking system was not working after a week, which I took to dealership for a warranty review, a new system was ordered, but so far it has not arrived yet after almost a month after and I still not have a date to when it will be fixed.

What a nice smooth ride the Traverse gives you. Looks good, sounds good and has enough power to pull what I need. The look and technology are awesome. Be careful when you first drive it, it’s smooth enough to get you a ticket. If you’re thinking of an Explorer, go drive the 2 and 10 out of 10 times you’ll pick the Traverse.

I drove a 2011 Chevrolet Travers and in 2018 decided I wanted a car. Sooo I figured I’d trade it in and what a mistake that was my family then grew again and we are very much needing to up size again. My Traverse rode very good. I had lots of people tell me how much they loved the room that a Traverse offered I also liked that. The ride was very smooth and just very much comfortable. So I’d like to go back to a Traverse and stick with it. I’m retired and ready to travel some. So I’d like to go in comfort.

I honestly do not know where to start. There are so many wonderful attributes the Traverse has that it is tough to write a short review. We are coming out of 4 Fifth Generation Ford Explorers. We would have kept our 2019 [the last year of the 5th Gen], but there were long term concerns with the internal water pump inside the otherwise bulletproof 3.5L V6 and the AWD PTU. Looking around, there were few Naturally Aspirated V6 3-row SUV’s [6 including the Traverse]. What set the Traverse apart is/was the cargo capacity, the functionality of all 3 rows, the performance of the V6, the efficiency of the V6, the easy access to the 3rd row, the ability to get heated cloth seats which typically hold-up better than leather, the ability to get easy to use tech in lower-end trims, controls without over reliance on screens, the available tow package, and the thick/wide tires that create an unbelievably comfortable ride. All the aspects of the 5th Gen Explorer we get with the Traverse and then some. The AWD is a bit different in that you dial to AWD like an older 4WD vehicle. In some ways that is annoying as it takes an extra step to achieve AWD. However, the vehicle gets better MPG in 2WD and there is less concern having the AWD PTU spinning constantly saving wear and tear. We are averaging nearly 30 MPG with our 2023 Traverse. We appreciate being able to drive 600+ miles given the massive 21.7 gallon tank. The auto stop-start, lane keeping assist, and adaptive cruise are all controllable features. If you want them, they are there, if you don’t, you can shut them off. The forward collision sensitivity can be adjusted. The universal garage remote works well. The rear underfloor storage compartment is something we use often. We did not expect to be in a 2023 Traverse, but the reduction in SUV’s with features we covet, we decided to trade-in our beloved 5th Gen Explorer. But we are extremely pleased that we did. Speaking of which, if you are deciding on a 2023 Traverse or waiting for the 2024, be aware that the 2024’s will have a new transmission and a turbo 4-cylinder engine with both stop-start and cylinder deactivation. Meaning a certain points, you will have only 2 cylinders powering a 6,000+ lbs vehicle. We were not confident that all would be a good combination, so the 2023 was an easy choice.

This is the fourth Traverse I have owned. No problems with any of them. Great cars, easy to get in and out of. Will buy one again.

Can't drive my 2023 Transverse going on three-months. No word from Gmc when or if my Transverse will be fixed. Poor service and no updates on the situation.

Very comfortable , rides really smooth. Enjoy remote start and ablility to raise the liftgate from inside the car and from the key bob. Bob Adkison at Rick Hendrick's in Charleston,SC so easy to work with.