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2020 Ford Edge consumer reviews

$31,100–$33,095 MSRP range
side view of 2020 Edge Ford
(155 reviews)
96% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.9
  • Performance 4.8
  • Value 4.7
  • Exterior 4.8
  • Reliability 4.9
Explore the 2020 Ford Edge
Shop the 2020 Ford Edge

Crossroads Nissan is where to go!

I purchased my 2020 Ford Edge ST from Crossroads Nissan of Wake Forest. I just recently moved to the area and needed something bigger and wanted something AWD. I am just blown away from the customer service experience here. They were friendly, knowledgeable and understanding. 100/100

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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Always top shelf

In three years of owning it car has preformed unwavering. Has plenty of power when needed. Always reliable. Everything has worked flawlessly. Styling always a strong point. Could not be more happy with my edge.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Black Ford Edge.

I drove 3 SUV in a month. 2020 Marano, Terrain, Edge. The Ford Edge topped them all style speed roomy, all the features. I am so grateful I chose the edge the price was perfect for a 2 years old car. It’s new to me. Ford you did a great job creating the Ford Edge.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
9 people out of 9 found this review helpful. Did you?
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One of the best cars I had been driving .

I have a 2018 Ford Edge Limited with 54.000 miles, it’s very comfortable and it drives like a new car. New tires and the recommended service will be with me for un other 50.000 miles.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
4 people out of 4 found this review helpful. Did you?
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Great SUV

Great SUV. The 2.0 Turbo has close to the same horsepower and torque as the 3.5 liter model with much better gas mileage. Comfortable, roomy, versatile, and fun to drive!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
7 people out of 7 found this review helpful. Did you?
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Ford Edge

Having owned a2013 Ford Edge for six years I was impressed with the overall comfort and performance. We purchased 2020 Edge Titanium in 2020 and love the car with one exception, the case bucks and jerks at low speeds.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 3.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
7 people out of 7 found this review helpful. Did you?
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Ford's No Loaner Vehicle Policy. Costly for buyers

I am Mostly happy with my 2021 Ford Edge Titanium. Fords NEW practice of not providing loaner vehicles coupled with their inability to complete a repair in a timely manner causes me to regret my decision to purchase a Ford. When I had a rattle in my, brand new, Ford Edge, dashboard I lost the use of my vehicle for a total of 17 days. This after taking the Tech for a ride, where I showed him exactly where the rattle was. my rental car bill was about $1000.00. After a lot of conversation and several months I was refunded most of my rental fees, partially due to my extended warranty and Ford customer service at the corporate level. Until and unless Ford changes the loaner car policy on new vehicles, I can't recommend purchasing a Ford product.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
7 people out of 9 found this review helpful. Did you?
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Ford owner for life

I love my car I bought it brand-new, I’ve always been afford it over since I was 18. I’m 72 now explorers Mustangs Dorinos pintos

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 3.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
1 person out of 2 found this review helpful. Did you?
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Too Noisy to enjoy . Hoping they can find a fix

The only thing I have against my Edge is the wind noise my wife’s 2013 Niisan is quieter after being told it would be much quieter than my 2010 Lincoln MKX

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
1 person out of 3 found this review helpful. Did you?
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GMC Yukon 2004

I am so excited with my Ford Edge.So .I like the best operating of my car .It is great and the different thins Demi showed us making the adjustment more comfortable to drive

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
5 people out of 6 found this review helpful. Did you?
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