Model Details

2009 Ford Flex Consumer Reviews

4.6
Average based on 44 reviews
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability
1-10 of 44 reviews

I drove them all ...

by from Fairfax, VA on November 15, 2010

I researched crossovers for a year before making my purchase. I finally narrowed it down to the Ford Flex and the Buick Enclave/Chevy Traverse. The Flex just drives so much better. It is roomier and t...
I researched crossovers for a year before making my purchase. I finally narrowed it down to the Ford Flex and the Buick Enclave/Chevy Traverse. The Flex just drives so much better. It is roomier and the whole family loves it. The Sync and voice activation is far and above anything you get with the Enclave. It can carry 8 adults quite comfortably ... and my kids and clients love the Vista Roof and Ambient lighting. I love the exterior ... but can understand some folks thinking it is too boxy or station wagon looking. I don't think either of those descriptions is accurate. People definatley look at it when you drive by. I like that! I feel incredibly safe in this vehicle and it is not so big that I can't park it easily. I am so thrilled with it and would recommend it highly. Ford did a diservice not advertising this car more!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Work

Does recommend this car

10 out of 10 people found this review helpful. Did you?

Ugly on the outside but LOVE our Flex!!

by from Loudonville, Ohio on November 28, 2011

Okay, so we hated the look of this car to the point of not even wanting to consider it (best described as "polarizing" - people love it or hate it), but once the dealer convinced us to sit in it, we w...
Okay, so we hated the look of this car to the point of not even wanting to consider it (best described as "polarizing" - people love it or hate it), but once the dealer convinced us to sit in it, we were sold on it. Most comfortable vehicle ever ~ we have 5 kids and this car offers the best of all worlds for us....all-wheel drive for the snow, lots of interior space, flexible seating with fold down seats, sporty with the 3 moonroofs and great sound system, and all the space of an SUV but lower riding like a car. We couldn't be happier with our purchase, and we highly recommend a Flex to any family that needs space!!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

8 out of 8 people found this review helpful. Did you?

Love the room and great for families!

by from Dallas, TX on September 4, 2010

We've really enjoyed our car since we bought it a few months ago. We can carry the entire family and extra friends or family. Plus, the pick-up is great for a car this size. The seats are easily manip...
We've really enjoyed our car since we bought it a few months ago. We can carry the entire family and extra friends or family. Plus, the pick-up is great for a car this size. The seats are easily manipulated and there's still plenty of cargo room even with the third-row in use. Just wish I had saved more and gotten the model with the automatic back gate lift/close.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

8 out of 8 people found this review helpful. Did you?

Ford's hidden secret

by from Round Rock, TX on November 26, 2010

Bought my Ford Flex (company demonstrator) in April and could not be more pleased. Ford is missing the boat by not advertising this fine vehichle. I have had two Lincoln Towncars and this is very comp...
Bought my Ford Flex (company demonstrator) in April and could not be more pleased. Ford is missing the boat by not advertising this fine vehichle. I have had two Lincoln Towncars and this is very comparable in ride, comfort, and performance. Gets interesting comments from passersby like "what kind of car IS that?" and "I thought that was a Cadillac at first." I also own a Chrysler 300 (2006) but prefer driving the Flex.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

7 out of 7 people found this review helpful. Did you?

Unusual but GREAT car

by from Round Rock, TX on August 20, 2010

I have owned my Flex since April and have enjoyed every minute of riding in it. I have a 2006 Chrysler 300 as well but prefer the ride of the Flex. It is a much quieter and softer ride. The performanc...
I have owned my Flex since April and have enjoyed every minute of riding in it. I have a 2006 Chrysler 300 as well but prefer the ride of the Flex. It is a much quieter and softer ride. The performance has been great. Have only had to return to the dealer for minor corrections (i.e. seat latch not working properly in folding seat and air vents not staying open) which were corrected immediately. Don't know why Ford does not advertise this car more. Gets neat comments from admirers.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

6 out of 6 people found this review helpful. Did you?

Flex is Best

by from Illinois on January 1, 2010

Having owned a 2009 Flex Limited for 6 months now, my wife and I absolutely love this car! On the highway, this car floats along and we find ourselves wanting to take road trips anywhere just to enjo...
Having owned a 2009 Flex Limited for 6 months now, my wife and I absolutely love this car! On the highway, this car floats along and we find ourselves wanting to take road trips anywhere just to enjoy the scenery through panoramic windows and the huge sun roof. Our grandkids love sitting in the 3rd row with their own sun roof and you can see them looking up at the stars during night driving. The exterior gets us comments from the kids working at fast food places. "What's that? Looks like 2 mini Coopers!" Seriously, several of them will gather at the drive through window and gawk. Pretty cool for a grandparent. I have owned a lot of cars and this one beats them all for quality, ride and fun!
Comfort
Performance
Handling
Exterior Styling
Interior Design
Features
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

6 out of 6 people found this review helpful. Did you?

Spacious

by from Chelsea, MI on June 5, 2009

I have had Ford Exployers and F-150's for the past 20 years. Drove the Flex on a short trip (620 miles) 3 weeks ago and averaged 26.7 MPG. Getting 22.3 in city driving. Very comfortable front seats. A...
I have had Ford Exployers and F-150's for the past 20 years. Drove the Flex on a short trip (620 miles) 3 weeks ago and averaged 26.7 MPG. Getting 22.3 in city driving. Very comfortable front seats. Amazed at the amount of room in this vehicle when the seats are folded down. Even with the seats up, there is a lot of usable space. Class III tow package lets me carry the items in a trailer that I used to carry in a truck, and yet have a vehicle that can carry 7 people. Great with the grandkids. Highly recommended.
Comfort
Performance
Handling
Exterior Styling
Interior Design
Features
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

6 out of 6 people found this review helpful. Did you?

Had to have one...

by from Bryan, OH on July 16, 2009

I was looking for a vehicle that would fit all my needs...stylish, not plain, plenty of room for carrying passengers as well as cargo, performance and decent gas mileage. Ford did a great job with th...
I was looking for a vehicle that would fit all my needs...stylish, not plain, plenty of room for carrying passengers as well as cargo, performance and decent gas mileage. Ford did a great job with the Flex but before I bought one I had no idea how much of a luxury vehicle they were. I bought an 2009 SEL with everything except syn and navigation (wish I would have bought sync). The vista roof is great for passengers and the seating is comfortable. It is roomy enough for hauling students around to events as well as for my family on long trips. Gas mileage is alright with an average of 20 in city and 24 on highway but honestly it should be higher I think. There is plenty of power under the hood to make the Flex get up and go when needed but using it really effects your gas mileage. Handling could be a little better but it is adequate for daily driving. The flex is a heavy vehicle and you will feel it in the turns but it is not top heavy at all so that is a bonus. Since I bought mine all my friends have rode in it and love it. One even ran out and bought one for himself. They are great and I am very satisified with the Flex overall. Good job Ford!
Comfort
Performance
Handling
Exterior Styling
Interior Design
Features
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

5 out of 5 people found this review helpful. Did you?

Ford Flex Great Vehicle

by from Ann Arbor, Michigan on June 10, 2012

I have a 3 year old Ford Flex which is one the best vehicles I have ever owned. The Flex I bought was a demo so it wasn't brand new. I feel that the Flex should include in its' marketing how much it r...
I have a 3 year old Ford Flex which is one the best vehicles I have ever owned. The Flex I bought was a demo so it wasn't brand new. I feel that the Flex should include in its' marketing how much it room has, how comfortable it is, and that can seat four 6 foot plus people comfortably. It sits higher than a regular car which makes it easier for tall people to enter and exit. (I am 6'6".) Although my Flex has all wheel drive I don't think of it as a crossover SUV but more of a station wagon. With its' long wheel base and large tires the ride is best described as GREAT! The interior is extremely nice, the sound system is great, great head room, and on and on.... This is one fine car. My only wish would be a telescopic steering column for us taller people. Also....great car for winter driving! The Ford Flex is one GREAT car!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

5 out of 5 people found this review helpful. Did you?

Love our Flex!

by from Clarkesville, GA on March 11, 2010

We purchased a Flex in January, and it is absolutely the best car we have ever owned! Advertised gas mileage is right on target and the Sync system is wonderful. We basically chose the Flex because of...
We purchased a Flex in January, and it is absolutely the best car we have ever owned! Advertised gas mileage is right on target and the Sync system is wonderful. We basically chose the Flex because of its interior. It was by far the roomiest crossover we looked at. I guess its exterior causes people to take notice because at least once a week, someone stops to ask us about our car - never had that happen before. We are looking forward to driving this vehicle for many years to come!
Comfort
Performance
Handling
Exterior Styling
Interior Design
Features
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

4 out of 4 people found this review helpful. Did you?