Skip to main content

2011 Ford Flex consumer reviews

$29,355 starting MSRP
side view of 2011 Flex Ford
(64 reviews)
87% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.5
  • Performance 4.4
  • Value 4.4
  • Exterior 4.4
  • Reliability 4.4
Explore the 2011 Ford Flex
Shop the 2011 Ford Flex

Very roomy car, great for cargo on long tripsl

I'm a customer at Belise Ford in Hyannis MA, the customer service there is extraordinary. There are 2 in mentioning Tom McCarthy, and Peter BIngham, the shuttle driver who got my interest in buying the Flex. They both have great concern for the customers. Thank you FORD??

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

MY HOT MAMMA

FORD HAS ALWAYS BEEN FOR ME AT LEAST A RELIABLE, ECONOMICAL AND RESOURCEFUL VEHICLE THROUGH ALL WEATHER CONDITIONS. THE FORD FLEX HAS MANY FEATURES TO OFFER, ESPECIALLY ITS SPACIOUSNESS, WHICH WOULD AFFORD ME THE LUXURY OF HAVING MY ENTIRE FAMILY, INCLUDING MOM, SEATING COMFORTABLY, THROUGHOUT OUR EXCURSION. THANK YOU FOR THE OPPORTUNITY TO DRIVE A STYLISH, QUALITY MADE AND NOT-2-PRICEY CAR.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 4.0
  • Value 4.0
  • Exterior 3.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Nice Ride!!

I was looking for a used Flex Limited with lower miles and I always waited too late. I looked on line and found one at Ed Schmidt that had been reduced in price (shocking). I put in my info and they were very helpful. It was a wonderful and nail biting experience at the same time. I owe it all to Rocky who was the best salesman ever. He has a lot of patience and he helped me get my car. He is my car salesman for life. Thank you Rocky and Ed Schmidt!!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Car shopping

Had a wonderful experience while looking at cars. A young man, Chad Norton from Gosh Ford in Hemet showed me some cars and went over them from head to toe. He was very nice, friendly, and knowageble. Very good customer service! I give him a 10!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Flex your muscle

I was looking for a SUV. I looked at the Enclave, Traverse, Acadia and Explorer. I saw a flex and decided to give it a try. I fell in love with it's features, handling and the bang for my buck. I couldn't touch the Enclave,Traverse, Acadia for what i paid for the Flex. I liked it over the Explorer which I really liked. I bought it used from Oasis Chevrolet and they made my purchase easy and worked with me on the price. Simply put Ford has a better product for your dollar!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

5 weeks in the shop

We loved this car, were thinking of getting a new one next year, when some part to due to suspension broke and it took 5 weeks to get a new one. We use this in our business and it was a big pain to have it missing for that long. Now rethinking getting another one.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 3.0
  • Reliability 4.0
  • Purchased a New car
  • Does not recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Flex

I did extra homework on this vehicle before I bought it, and I couldn't be happier. Everything about this vehicle is AWESOME! The ride, the comfort, the style, and the power...., Scary Fast!!! Test drive a Ford Flex with the Ecoboost engine. You'd be hard pressed to find ANY 6 cylinder engine with the kind of power this car has, for the price.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Never again

My flex has been nothing but trouble ever since I got it (seat motor failed, trim came off, air conditioning broke, steering now has problems) and getting Ford to fix problems has been like pulling teeth. I'm selling it and will never buy another Ford product.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 3.0
  • Performance 3.0
  • Value 2.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a Used car
  • Does not recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Stalls when wet, snows, rains, carwash, puddles!

Soo upsetting. Took it in "4" times to fix it & never did. Stalls whenever it is wet! Middle of intersections & highways. Thought it was finally fixed (after they kept it for 4 weeks). It stalled again last Thurs. while taking our daughter to the ER (it was stormy). THAT DID IT!

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 4.0
  • Performance 1.0
  • Value 1.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a New car
  • Does not recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Is your family growing?

With a second child on the way, I knew we had to get a bigger car. We were considering a minivan, but the catch was it needed it to be an AWD model so we could get to the snow without installing chains. Have you priced a mini with AWD?? Enter the Flex. AWD, seating for up to 7, twin turbo, and more bells and whistles than you will ever get to with 2 fussing kids. Smoooooth, quiet, fast and so far, reliable, a modern day

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No