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2012 Ford Transit Connect consumer reviews

$22,035–$22,290 MSRP range
side view of 2012 Transit Connect Ford
(39 reviews)
51% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 3.2
  • Interior 3.4
  • Performance 2.8
  • Value 3.2
  • Exterior 3.5
  • Reliability 3.1
Explore the 2012 Ford Transit Connect
Shop the 2012 Ford Transit Connect

shoebox on wheels

this is the most uncomfortable vehicle I have ever driven!!! The seat is a rock, no give or suspension to it, not enough slide to the rear, and I'm 6 foot tall. No where near enough leg room. Tires are the worst! Have had more flats in two years than I have had in the 25 years of driving, all the various vehicles i have owned included! Cannot carry a simple 6 foot step ladder.HORRIBLE in cross winds!!! Although the driver side slider with rack inside is quite nice, but you can get that on a full size too! As a service Technician I cannot carry everything I need anymore,which customers don't want to hear! So basicly if you are a corporate stooge its a great cheap vehicle and you get what you pay for, not much. but if you have to work out of it , it's horrible

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 2.0
  • Value 1.0
  • Exterior 2.0
  • Reliability 2.0
  • Purchased a New car
  • Does not recommend this car
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Handyman Special - even when new

Look - I bought this thing to get myself out of the E-350 that was eating me out of house and home. Yes... huge cargo capacity was a plus, but at the big E's 9 miles a gallon, I was willing to pare down my on-truck inventory to fit into a new Transit Connect. Mine is actually a 2010; I was one of the first on Long Island to own one. I was impressed by the layout and overall perceived functionality of the truck. Things went well for the first year, but then electrical gremlins started appearing. First, the right front directional bulb blew. No biggie; I replaced it - but noticed that he base for the bulb had what looked like heat damage. Then, the interior light in the forward cabin literally came apart - while the truck was parked for the weekend. Next, it was the taillights, which randomly lost power, thanks to a shoddy socket design. Ditto the rear directionals. The fix in all cases wasn't too difficult, but removing the rear lens assembly was no fun, thanks to the design of the thumbscrews that hold the taillight lens assemblies in place. Here's a hint, Ford: anyone with arms shorter than an NBA player won't be able to hold the lens in place on the OUTSIDE of the truck, while pushing/tightening the thumbscrew locating hardware INSIDE the truck, whilst reaching around those big ol' doors at the rear. After a few hilarious attempts to do the deed without having the lenses pop off the truck and dangle on their wires, I had to get creative and tape the lenses into place while I secured the hardware from within. Not fun, even by the third time. Or fourth. And, oh, yeah - that right front directional bulb? I'm on my third one. And yep - the bases ARE burning. The socket is actually melting. The left side hasn't flambe'd as of yet, but I've had to pull it out and bend the tabs that supply the voltage to the bulb at least twice. It's getting to the point that using my directionals is a game of chance. All of that, while annoying, hasn't created any potentially dangerous situations. But today, I actually had an incident that got me a little afraid of being stranded, maybe being injured. For no reason I could tell, my check engine light came on at highway speed. Then, the little wrench symbol also lit up. As I was pondering the redundancy of that second signal, BLAM! the truck started bucking, the engine started racing, and the transmission started ranging through its gears. The engine would stall then catch again. When I got to the side of the road, I checked all the fluids, then started looking deeper. What I found was a broken wire - a 14-ga. black lead that came off a ballast of some kind attached to the fuel injectors and the coils atop the spark plug boots. The wire was a system ground; a fairly major bit of circuitry. Instead of a stout cable, or a strong connection of any kind, Ford had used a common piece of black wire that was secured to the chassis with a crimped-on ring - and no weatherproofing or strain relief of any kind. The flexing of the engine, and the cheapness of the design had allowed the wire to break. Yes, I fixed it (did I mention that my business is auto electrical repair?), and yes, I had to reset the ECM by disconnecting the battery and letting the codes clear. I'm back on the road again. I'm easy to spot - I'm the guy with no right turn signal. Nice truck - weak, troublesome electrical system. I can't imagine what someone who doesn't know how to repair electrical systems would have dealt with any of these problems. Very disappointed overall.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 4.0
  • Performance 2.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 2.0
  • Purchased a New car
  • Does not recommend this car
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A bad Delivery/Cargo vehicle

Disappointing vehicle. I own a florist and bought this specifically for my business use. The car really has no power and does not accelerate well, while the engine makes quite a bit of noise. The reliability of this car is absolutely horrible as I have only around 15,000 miles on it and have already had problems with the transmission and engine! The interior feels and looks quite cheap, which wasn't a main concern of mine as this would be used as a delivery vehicle, but there is not much more space in this car than a full size van would have. The gas mileage is also subpar when the car is loaded and I am out driving the car for the entire day. Overall I am very disappointed with this car and would say it is definitely not worth the money.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 1.0
  • Value 1.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a New car
  • Does not recommend this car
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transmission issues - tires - problems

My new Transit has been in the shop 3 times. I have just 18k miles on it. No one can figure out what is wrong ! Loss of power, bogs down, drops and clunks when it shifts and races up to 6-7 rpm's. Vibrates scary at either speed from 20 - 80 mph. Vibrates no consistent for FORD to figure it out. Not a great car. very disappointed.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 2.0
  • Value 2.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a New car
  • Does not recommend this car
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So far so great

There is not really a comparison for the application of this vehicle. I'm a freight mover and you can't beat the size,payload & mpg!! Very happy so far!!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Does recommend this car
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Car for your business

I like the design of the car with plenty of viewable area to do an Ad Wraps to show your potential clients, good business car. Don't count on comfort, we bought the wagon option (has bench in the back) thinking we can use it as family car; not for long trip, space is tight. This van has a very stiff suspensions, or may not have one lol. I don't know how reliable it is since this is a brand new car we just bought. We shall see. I gave it a 3 star just because it is a Ford (I know). The interior is very simple, no heat control or outlet in the back, you have to turn on high fan to blow warm/cold air from the front in order for the back to feel the temperature. The people in front are either burn up or freeze by the time the back passengers feel comfort. Well, for the money I guess you can't ask for too much luxury. But we like the car overall...if you own a business. Last, lot of space for storing junks, that is why i gave it a 4 star for interior design for business purposes; it is not for luxury features. For performance, don't count on passing anybody on the freeway it is worse than my 1998 Toyota Corolla.

Rating breakdown (out of 5):
  • Comfort 2.0
  • Interior 4.0
  • Performance 2.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 3.0
  • Purchased a New car
  • Does recommend this car
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Poor Quality & Extremely Underpowered

I am extremely disappointed with this vehicle. The engine is extremely underpowered and constantly has to downshift and "floor" it when using cruise control to ATTEMPT to maintain speed. Going up the slightest grade is extremely taxing on the engine. Merging onto the highway is an absolute nightmare and I have been run off the road several times. The engine is very noisy at highway speeds. The acceleration is bad when empty ,way worse when fully loaded. The speedometer is inaccurate by 2-5 MPH. It shows you are going faster than you are. The interior looks cheap, feels cheap and rattles worse than a 20 year old station wagon. The steering is fairly responsive. The front seats are soft and supportive but seem to be designed for someone with a narrow frame. There is plenty of headroom for the tallest of individuals. If I could make changes to this vehicle to address its shortcomings, I would offer 3 engines, Turbo Diesel, V6 minimum (180HP) and an optional V6 with at least 220HP. More sound deadening on the interior. Overall, I would not recommend this to anyone.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 2.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a New car
  • Does not recommend this car
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Great idea; Bad execution

The Transit Connect is a perfectly styled vehicle for light service work or light delivery. It is easy to drive, has a great interior layout and gets great gas mileage. Fly in the ointment is: RELIABILITY ! So far, with just under 23000 miles I can attest that the vehicle is a mechanical disaster. Right now for the second time this month the car is in the shop with all engine lights on; will barely start and run. Mechanics have absolutely no idea as to the problem.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 5.0
  • Performance 3.0
  • Value 2.0
  • Exterior 5.0
  • Reliability 1.0
  • Purchased a New car
  • Does not recommend this car
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Worst Cargo Van EVER!!!

All this van is good for is maybe hauling flowers, for any medium duty or above use it is useless. Blew two transmissions so far and it only has 40,000 miles. Has no power to get out of its' own way when modestly loaded, and forget passing anyone at highway speeds, even empty! Very noisy cabin while driving and handles like a school bus. Traction control cannot be shut off which makes the veihicle usless in the snow. As soon as a tire slips it cuts all the engine power out. Undrivable in snow. All our transits have had problems from day one, includeing electrical and mechanical. Buy something better then this hunk!

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a New car
  • Does not recommend this car
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