2018 Lexus LS 500h consumer reviews

The 2018 LS500h RWD was on the dealer's lot for nearly 18 months. No one seemed to want it. But I (we) did! We haggled, beat up the sales people, they beat us up, and in the end my wife won. In late 2019, we traded a 2018 RX450h, less than a year old, and bought the luxury version LS w/dynamic suspension, massaging seats, etc) for less than half the asking price out-the-door with extended warranty and service packages (b/c of lot depreciation(!)) and my wife's insistence that everything be a fixed price. They had to reverse engineer the paperwork to suit. So, this car now has nearly 20K miles on it, and the last time on the highway from my sister's to our home (~210 miles) WI to IL, the LS500h averaged 36.3mpg! That is crazy for 75mph + on the freeways and snaking around streets here in a ~4800 lb. vehicle. Around the area in Will and DuPage counties, this LS averages about 29mpg in the summer and 25mpg in the winter. And it is comfortable as a feather to drive. Yes, the automatic shifting could be smoother, but we found that in the "normal" mode and Sport mode especially the shifting was just fine (and quick - I can lay rubber with it). Tire wear is a bit noticeable as this point, b/c this is a heavy vehicle. But I have never driven any more comfortable auto in my 73 years on the planet. Lexus did a very nice job with the hybrid version of the LS in 2018.

We bought this car with a little over 5000 mi. on it, and have been very disappointed in it. It is the very top of the line, with every available option. The LS500h is the most beautiful car I have ever seen, but that's as far as it goes. It gets terrible mileage. Rated @ 31, but doesn't even get 25. The most disturbing thing to me is the transmission. It is the most rough shifting transmission I have ever driven. Jerks and surges. I have complained to the Lexus service dept. repeatedly, and they just say they are aware of it, and are working on a fix. And for the top of the line model, the ride isn't near what it should be. There is road noise, and not a smooth ride. I think some of it is the "run flat" tires, but not all of it. I have always thought Lexus was a top of the line brand, but after putting 10000 mi. on this one, we're going back to Lincoln.

The aggressive, sporty style of this Lexus is outstanding. The navigation system is first class, pulling down current maps from the satellite. The ride is smooth and also can be changed depending on road conditions, for example, Sport and Sport+ for holding the road on tight curves. Comfort for cursing along on the interstate freeways.

The LS500h is a dream car. We are enjoying the advanced technological features that make driving the car a safe driving experience. The attention to detail internally and externally is magnificent. Our LS500h is AWD and the handling is superb. Needless to say, the LS500h is an excellent vehicle if one is looking for performance, advanced technological features and luxury in a single package.

This Lexus LSh is the best Automobile I have ever owned. I have purchased many Lexus autos from this dealer in the last 28 years and always received excellent service.

The car is absolutely amazing and I wouldn't trade it for the world , I definitely recommend this car to anyone who can afford to drive this amazing piece of art