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2021 Mazda CX-5 consumer reviews

$25,370–$26,770 MSRP range
side view of 2021 CX-5 Mazda
(91 reviews)
93% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.7
  • Performance 4.8
  • Value 4.7
  • Exterior 4.8
  • Reliability 4.9
Explore the 2021 Mazda CX-5
Shop the 2021 Mazda CX-5

So far one of the best I've ever had

It came with everything I was asking for, it's great on the road. You'll love the flexibility if this vehicle. My favorite thing, cooling seats, don't get me wrong I love everything about it, but those little things make a difference.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Really fun for compact crossover

I went from test drive to ownership in one day. This a great performing suv it really accelerates well and also handles well. The other thing this car has all the safety and convenience features as I purchased the signature edition and it’s worth the extra cost. The ride is a touch firm but acceptable for the handling it provides. This is one of the nicest cars I’ve ever purchased and they ar numerous.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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Fun to drive and reliable

This is my second Mazda CX-5. I love the car and it amenities. It is fun to drive and has good pickup for highway driving

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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My second CX5 Perfect car for me

Lots of features. Comfy. Good looking. AWD is great. Priced about half of what a comparable high end brand would be with the same features

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Nothing in it's class compares

As many of the car magazines will tell you, there is nothing in the small SUV class that can compete with the CX-5. The car is head and shoulders above everyone in driving dynamics. The interior finish is on par with other vehicles $10K more expensive. If you're thinking about buying and Audi, Mercedes, or BMW, try the CX-5 (in one of the higher trim levels) first. You're going to be shocked

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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Just got it and love it!

The Mazda CX-5 CE is a beautiful car with luxury and performance . I just got it but the interior is wonderful and the safety features are super helpful. Zoom Zoom!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Traded it after only 2 months

I reviewed this car on another popular website. I wanted to give more details here. Because of all the great online reviews and hype, I really wanted to love this car but I ended up trading it after only 2 months. Thinking that my old BMW could have potential engine problems, I traded it for the CX-5 signature thinking that is was a good choice and great value for all the features. But I soon found out that I was so wrong. The CX-5 features starting getting on my nerves. The heads-up display was distracting, the beeping from the safety features were annoying (I don't like a bossy car!), the non-touch screen was frustrating, the cup holders were in a bad place, the armrest was too short that I couldn't use it--it's positioned too far back for a female driver, the seats are too straight that I would slide while making turns, the window line is too high--it's too small going through a drive-thru as there is not a good clearance to receive orders, the back windows do not fully roll down, it does not have knee airbags, the heated steering wheel only partially heats—I would touch cold parts during backing out, the key fob is a cheap quality with small buttons on the side that are difficult to see, the car is a gas guzzler with a small gas tank (I didn't like all the extra stops for gas and the flimsy gas lid), the interior paint around the inside doors is cheap and does not have a gloss coat like the car exterior, the wheel wells have cheap felt inside them making them difficult to clean, and the driver's side leather seat was starting to wrinkle after only 2 months! The worst part was the dark and depressing interior. The size of the sunroof was incredibly disappointing. I didn't realize how much I'd miss having a panoramic sunroof. I honestly started to hate this car and could not wait to get rid of it. I looked at several luxury SUVs, and ended up trading the CX-5 for another (new) BMW X3. Thankfully, I pay cash for my cars so it was an easy trade-in. The BMW drives like a dream with a smoother transmission and ride, much better build quality, has a light interior, a panoramic sunroof, and a bigger gas tank with better gas mileage. I'm so happy driving it! Got a great deal. It didn't cost much more than a CX-5 signature. I'd rather have a true luxury vehicle for this price range. I won't make that mistake again.

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
17 people out of 40 found this review helpful. Did you?
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A GREAT CAR!

Has excellent design inside and out, plus fabulous power and reliability. It is comfortable, smooth, yet very strong. Wish it had better gas mileage. I'd recommend it w/o a doubt, and Valley Stream Mazda was fantastic dealership for honesty and best deal too!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Not bad but could be a lot better

Not as good as we had hoped, I could change gear in a manual gearbox car quicker than this car changes, also for the money not at all good value, sad to say we are already talking about changing it for something else.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 2.0
  • Value 2.0
  • Exterior 3.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
2 people out of 5 found this review helpful. Did you?
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COMFORTABLE , ESPECIALLY 0N A 1600 MILE TRIP

EVERYTHING OUR SALESMAN MIKE HEINTZ FROM WERNER MAZDA IN MANCHESTER NH SAID WAS TRUE. THIS VEHICLE HAS MORE STANDARD OPTIONS THEN MOST OTHERS . IT IS LUXURIOUS WELL BEYOND ITS PRICE RANGE. DON'T SELL YOURSELF SHORT. MAKE SURE YOU TEST DRIVE THIS ONE

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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