4.4
Average based on 12 reviews
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability
1-10 of 12 reviews

Best SUV On the Market

by from Northern NY, Coastal NC on April 15, 2011

I have a GL320 Bluetec--best SUV on the market. This is my 5th mercedes and I cannot be happier with it. I get 26-32 mpg (combo hwy/town), the ride is smooth and have taken it on two cross-country roa...
I have a GL320 Bluetec--best SUV on the market. This is my 5th mercedes and I cannot be happier with it. I get 26-32 mpg (combo hwy/town), the ride is smooth and have taken it on two cross-country road trips with full up load (teenagers, skis, stuff, college) and it wasn't cramped or rough. Had the vehicle up in the great white north and I can tell you, living on a ski hill will tell you a lot about the ability and agility of a vehicle in the nastiest conditions and the GL just handles it superbly. I've even had to use the vehicle lift during a flood and it forded the washed out road without issue. I felt like I was in a commercial. Has every option and comfort convenience known to mankind. My only woof about the vehicle is that after 1200 miles, the seats can be a little stiff (go figure) and the $500 oil change for the blue stuff is a bit much. The initial diesel lag is fleeting; once it pops, you are out in traffic and leaving them behind. I love my GL. You will have to pry it out of my wrinkled hands when I die.
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Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

9 out of 9 people found this review helpful. Did you?

2 months in

by from Chicago on August 27, 2012

We bought a 09 GL450 2 months ago, and it's been a great addition to our family. I'm not sure why another comment here said that the road noise is bad, because I think that is one of the best features...
We bought a 09 GL450 2 months ago, and it's been a great addition to our family. I'm not sure why another comment here said that the road noise is bad, because I think that is one of the best features on the car. Maybe they have bad tires or a wheel bearing or something. The gas mileage is around 17 miles per gallon, that's mostly highway and some traveling around town. The V8 has some serious juice and can get you going in no time. I like the leather on the and the interior is nicely designed. The Command Center Navi/Radio is a little hard to use at first, but it gets easier. Overall I would give this SUV and A-, if it wasn't for the steep purchase price and the somewhat OK gas mileage (for an SUV that is), it would get an A.
Comfort
Performance
Exterior Styling
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Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

5 out of 5 people found this review helpful. Did you?

Faith Restored

by from Washinton DC on February 10, 2011

I owned a C320 a few years ago and couldn't wait to get rid of that electronics nightmare. Everything failed to work on that vehicle. A few months ago I decided to give Mercedes one more chance. So I ...
I owned a C320 a few years ago and couldn't wait to get rid of that electronics nightmare. Everything failed to work on that vehicle. A few months ago I decided to give Mercedes one more chance. So I purchased a certified 2009 GL320 Bluetec just before we got hit with two major snow storms and it has been an unstoppable force. I love the muted diesel sound as it climbs the steep snow covered hills in my neighborhood. The diesel engine is so well mated with its seven speed transmission that I can go back and forth to work (30 miles one way) on one tank of diesel for two weeks! That is truly amazing considering the weight and size of this vehicle. It has all the bells and whistle that makes being stuck in traffic bearable.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Work

Does recommend this car

5 out of 5 people found this review helpful. Did you?

Love this machine!

by from Cleveland Ohio on August 5, 2010

This is the finest car every made! It was a great upgrade from my former car, the PS2 model that I purchased had every option - including a leather dash board - I love this machine!!!
This is the finest car every made! It was a great upgrade from my former car, the PS2 model that I purchased had every option - including a leather dash board - I love this machine!!!
Comfort
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Handling
Exterior Styling
Interior Design
Features
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

4 out of 4 people found this review helpful. Did you?

Kid's like the 3rd row more than wife's cadillac

by from Topeka, KS on November 16, 2010

Great ride. Kid's getting bigger, so traded in X5 for additional seating of GL550. Kid's say 3rd row seat has more room than Wife's Escalade.. Power is good. Ride is smooth. Cabin is quiet. Jason Mar...
Great ride. Kid's getting bigger, so traded in X5 for additional seating of GL550. Kid's say 3rd row seat has more room than Wife's Escalade.. Power is good. Ride is smooth. Cabin is quiet. Jason Maraz sounds great on the Harmon Kardon sound system. Great ride!
Comfort
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Exterior Styling
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Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

4 out of 4 people found this review helpful. Did you?

2009 Gl-550

by from Michigan on April 28, 2014

This Mercedes-Benz is the best combination, luxury, strength, beauty, and practical utility. You can pull up at a fancy restaurant and not feel embarrassed, you can pile in all the kids and their frie...
This Mercedes-Benz is the best combination, luxury, strength, beauty, and practical utility. You can pull up at a fancy restaurant and not feel embarrassed, you can pile in all the kids and their friends and take them all to the soccer game, you can hook up your boat and take it to the cottage or lake easily with the 4 Matic and air suspension and 7500 towing capacity, it makes docking a snap. The GL-550 has a fantastic 382 hp v8 with a smooth 7 speed transmission that makes this SUV the smoothest driving Mercedes-Benz you can buy, and it still can deliver an impressive 17 MPG in the city. The built quality is fantastic, solid and reliable, this SUV was the truck of the year, twice in a row, this should tell you something! For the money a pre owned GL-550 is a unbeatable value, we love ours and friends that also own one love theirs as well. Get one, you will fall in love with this Benz,
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

2 out of 2 people found this review helpful. Did you?

great overall / a few notes, though

by from Sioux Falls, SD on December 26, 2013

I traded my R class for a 2009 GL550 - I fell in love with the larger grille, flared wheel wells and hadn't had a V8 in years, so I bought this pre-owned, a bargain compared to new. We love it for tri...
I traded my R class for a 2009 GL550 - I fell in love with the larger grille, flared wheel wells and hadn't had a V8 in years, so I bought this pre-owned, a bargain compared to new. We love it for trips & it is my daily driver. I am only disappointed that the tire selection is very small for this size wheel on my vehicle and my last Continentals were showing considerable wear on tread in a year's time. I love this vehicle though and have had a few service hiccups over the few years I have had it, but nothing that could not be taken care of. I would buy a GL again, but with the newer style, I can't tell as much difference between a 550 and the lower end GL's styling-wise...
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

2 out of 2 people found this review helpful. Did you?

Best car I ever owned ... Oops on Reliability

by from East Tennessee on October 21, 2013

Best car I have ever owned, best car I have ever driven, but big surprise transmission went at 70,000 miles. A very well serviced car only touched by certified Mercedes mechanics. Great car, but be pr...
Best car I have ever owned, best car I have ever driven, but big surprise transmission went at 70,000 miles. A very well serviced car only touched by certified Mercedes mechanics. Great car, but be prepared for the ownership cost.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

1 out of 1 people found this review helpful. Did you?

Most Dependable Vehicle

by from Minneapolis, MN on November 26, 2013

I am a Mercedes Benz buyer and have owned more than 15 Mercedes vehicles on the last 15 years. I will always own a Mercedes and moving to the GL class as a third vehicle for my growing family. Very ha...
I am a Mercedes Benz buyer and have owned more than 15 Mercedes vehicles on the last 15 years. I will always own a Mercedes and moving to the GL class as a third vehicle for my growing family. Very happy with my purchase.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

1 out of 1 people found this review helpful. Did you?

When it's good it's very, very good but ...

by from Long Island, NY on December 16, 2013

I've had my 2009 GL 320 Bluetec nearly two years. I bought it as a Mercedes Certified Pre-Owned with 29,000 miles on it and have put another 30,000 on it. My experience has been mixed. First the good...
I've had my 2009 GL 320 Bluetec nearly two years. I bought it as a Mercedes Certified Pre-Owned with 29,000 miles on it and have put another 30,000 on it. My experience has been mixed. First the good. It is a superbly comfortable vehicle, particularly on long trips. We routinely drive four-and-a-half hours to a second home we own in Vermont and I finish the drive feeling less fatigued than in any other vehicle I've owned. The seats are very comfortable and supportive and at highway speeds the engine and transmission are very smooth and the ride is quiet and relaxing The sound system is good, the visibility is fine. As others have mentioned the fuel economy with the diesel engine is great for a large vehicle. I'll get between 24 and 27 mpg and the torque is very impressive. Although the engine is only rated at 200 horsepower, it has 400 ft lbs of torque and you get most of that at a very low rpm. This allows the truck to climb hills or pass other cars effortlessly, even when fully loaded. The tranny doesn't need to downshift or awkwardly hunt for a gear, the truck just goes. You really have to drive it for a while to appreciate it. Although the initial acceleration is a bit leisurely due to the turbo lag and low horsepower, once it gets rolling and that torque kicks in then getting onto a highway or passing is no problem at all. I also like the styling both exterior and interior and appreciate the electrically folding third row seats. After two GM trucks where I had to pull the third row seat out of the truck if I needed more storage and put it back in later, this was a real upgrade in convenience. Now the bad. This thing is in the shop for something or other literally every few months. It has been serviced since new at Mercedes dealerships and there has been no neglect of routine maintenance. Most of the issues were not serious or major things but still things that would cost a good buck to fix if not under warranty and a hassle to have to address. It's just that it's been constant. This past week was a biggie, the airmatic suspension pump and the front air shocks had to be replaced. That would have been a huge bill. No other car I've owned has had such a constant need for repairs. I'm not comforted by the one of the other reviewers need to put in a new transmission at 70K. Sadly, as much as I enjoy this truck we will be parting ways well before the CPO warranty runs out. A couple of post-scrips for those who own or considering this truck. First, the Bluetec fluidis actually called Diesel Exhaust Fluid. It's just distilled water and urea in solution. The truck takes 8 gallons every 10,000 miles. I've heard some dealerships charges $30 per gallon. You can get it at an auto parts store for $2 per gallon. The tank is in the back where the spare tire would be stored. Dump the stuff in before your service and just tell them you've got that covered. I don't know about you but I can find a better way to spend $200 than to just give it to Mercedes. Second, someone mentioned road/wind noise. It should be pretty quiet at highway speeds. It could be a drive line issue or tires. One other thing to keep in mind is that the cross-bars that mount on the roof rack increase the wind noise quite a bit. If it's wind noise you hear and it bothers you try removing the cross bars if you have them and use them only when you need them.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does not recommend this car

9 out of 10 people found this review helpful. Did you?